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Buenaventura Grand Hotel & Great Moments - All Inclusive

5.0 star property

Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

Couples treatment room(s), hot tub, body treatments, hydrotherapy
Couples treatment room(s), hot tub, body treatments, hydrotherapy
Reception
Reception
3 bars/lounges, 2 poolside bars

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
  • Place, Camarones Beach
    ‪2 min walk‬
  • Place, Teatro Vallarta
    ‪5 min walk‬
  • Place, Malecon
    ‪12 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

8.0 out of 10
Very good
(29 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King Bed

Deluxe Ocean View King Bed

Deluxe Ocean View King Bed

8.4 out of 10
Very good
(56 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds

8.8 out of 10
Excellent
(18 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Bed

Deluxe King Bed

Deluxe King Bed

8.2 out of 10
Very good
(78 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Double Beds

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Two Double Beds

8.0 out of 10
Very good
(63 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe

Down duvets, minibar, in-room safe, blackout curtains

Room Deluxe

7.6 out of 10
Good
(4 reviews)
  • 36 sq m
  • Sleeps 4

View all photos for Room Deluxe with Sea View

Down duvets, minibar, in-room safe, blackout curtains

Room Deluxe with Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 36 sq m
  • Sleeps 4

View all photos for Room Deluxe With Side Sea View

Down duvets, minibar, in-room safe, blackout curtains

Room Deluxe With Side Sea View

  • Sea view
  • 36 sq m
  • Sleeps 2

View all photos for Room Standard

Down duvets, minibar, in-room safe, blackout curtains

Room Standard

  • 36 sq m
  • Sleeps 2

View all photos for Room Luxury

Down duvets, minibar, in-room safe, blackout curtains

Room Luxury

  • 35 sq m
  • Sleeps 2

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About the area

Puerto Vallarta

With a stay at Buenaventura Grand Hotel & Great Moments - All Inclusive, you'll be centrally located in Puerto Vallarta, steps from Camarones Beach and within a 10-minute walk of Teatro Vallarta. .This all-inclusive property is 0.4 mi (0.6 km) from Uno and 0.4 mi (0.6 km) from The Church of Our Lady of the Refuge.

What's nearby

  • Camarones Beach - 2 min walk - 0.2 km
  • Teatro Vallarta - 5 min walk - 0.5 km
  • Playa Las Glorias - 5 min walk - 0.5 km
  • Uno - 7 min walk - 0.6 km
  • Malecon - 12 min walk - 1.1 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 21 min drive

Restaurants

  • ‪Pepe's Taco  - ‬2 min walk
  • ‪El Andariego - Restaurante - ‬1 min walk
  • ‪El Barracuda - ‬2 min walk
  • ‪Captain Don's - ‬2 min walk
  • ‪El carboncito - ‬2 min walk

About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 231 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a fitness center. Additional amenities at this Colonial property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Frutas y Flores, one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Frutas y Flores - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Restaurante Sunset - This beachfront restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Lobby Bar - Onsite bar. Open daily.
Corazón Contento - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Palimita Snack Bar - This bar is located by the pool. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Corazón Contento
  • Frutas y Flores
  • Lobby Bar
  • Palimita Snack Bar
  • Restaurante Sunset

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Built in 1982
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Spa fee: MXN 30000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 658 out of 1331 reviews
Rating 8 - Good. 353 out of 1331 reviews
Rating 6 - Okay. 191 out of 1331 reviews
Rating 4 - Poor. 78 out of 1331 reviews
Rating 2 - Terrible. 51 out of 1331 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Karen

Liked: Cleanliness, staff & service
The hotel was very clean. People are very nice. Service is a little lacking and the food options are simple but decent. The challenge is that they give day passes to people and there are not enough chairs so everybody is fighting for a space.
Stayed 5 nights in Jan 2026

4/10 Poor

Janine

Liked: Cleanliness, property conditions & facilities
Came here on the recommendation of a friend as I usually stay in the area but my hotel didn’t have availability for my full trip. Boy am I glad I only stayed here 2 nights. Overall great location and nice smaller property. Rooms were nice and clean and modern but my patio had zero view and at least once while I was in my room maintenance walked through it to water plants. Room was just off the main lobby area and was extremely noisy all hours of the day and night. Despite signs saying silence please I was woken up multiple times during the night from music and absolutely obnoxious people. Bell boys were rude and indifferent, couldn’t seem to care less even when tipping them. Front desk staff was lovely and efficient. Pool waiters were hit and miss. Disappeared for a long time, and then offered people nearby drinks but didn’t come to you, again even when tipping. Often had to go and get my own drink. Chairs at the pool were limited, people occupied chairs but didn’t come back for hours despite hotel saying they remove after 15 minutes, they absolutely did nothing. Went to sit by the beach but then get bothered by the beach vendors and even less frequent service. Bartenders got my drinks wrong at least 3 times, Giving me something I didn’t order. Pool bathrooms were disgusting. Soaking wet, smelly and toilets unflushed. Buffet service was excellent but the food not so much. Lots of repetition and quality below average. Many dishes were watery and unflavourful. Sunset restaurant
Stayed 2 nights in Jan 2026

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great staff.
Stayed 7 nights in Jan 2026

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and all staff were exceptional Gloria, Dalia, Catherina, and Gustavos were the best.
Fiesta de la Noche
Stayed 21 nights in Jan 2026

10/10 Excellent

Derek

All good: room, food, staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

Andrew Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean. The entire staff is amazing!
Stayed 5 nights in Jan 2026

8/10 Good

Dalibor Emil

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff here is amazing! Courteous, attentive and super friendly. The hotel is probably the cleanest we've ever seen, and our room was immaculate everyday when we returned from our outings. Room was spacious and comfortable. Food was lovely and great selection for all appetites. We would definitely return. Kind thanks to all of the staff for great service and enjoyable stay.
Stayed 8 nights in Jan 2026

6/10 Okay

joseph

Liked: Cleanliness, property conditions & facilities
Room was good staff were excellent food was not very good
Stayed 14 nights in Jan 2026

10/10 Excellent

Colleen Marie, Saint Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very professional and kind through out our stay. Food was generally good with always many options. Bartenders were able to fulfill any drink order and frequently came around when sitting at the beach or the pool. Our room and the hotel were clean and modern. There were usually ample seats around the pool and beach, but it was a little discouraging when guests saved their seats and left them for quite a while. Fiesta night was very enjoyable with the special entertainment.
Stayed 6 nights in Jan 2026

8/10 Good

Troy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was great from what we could tell from only a two night stay. Food and drinks from the limited time was good. One dinner buffet was good, breakfast buffet was good, breakfast a la carte restaraunt was also good. We did not eat at the other two restaraunts for dinner. They REQUIRE reservations and the times are fixed which I was not happy about. 630 and 830 are the slots like a cruise ship, which is obsurd, especially the 830 one. Pool system was nice, lounge chairs on the beach are also nice. Staff all great. Our #1 complaint was the room and its a big one. A/C is not very good and we do not like cold rooms. Thermostat set all the way down at 68 and it was 74-75 degrees all day long and into the evening. The air movement in the room was very poor and we can't understand why no ceilng fans for vaulted ceilings. That would help immensely. Maintenance said it was working fine. We were on the fourth floor so maybe that didn't help. Also the balcony light stayed on all night long and the blackout curtains would not block the very bright light out. Annoying to have all the resort balcony lights on 24 hours a day. We liked the resort and we will come back but will try a different room. Im concerned if it was clear for 5 days in a row the room would be between 73-78 degrees, with no decent air movement and you cant sleep with the door open at night because the light is so BRIGHT! Liked the resort and ammenities but question the room a little.
Stayed 2 nights in Jan 2026

8/10 Good

Brendon

Liked: Cleanliness, staff & service, amenities
Clean resort. Beds are hard. Good location to downtown.
Stayed 5 nights in Jan 2026

10/10 Excellent

Aniko

Liked: Cleanliness, staff & service, amenities
Great service, clean room, good location
Stayed 2 nights in Jan 2026

10/10 Excellent

Diego

Stayed 3 nights in Jan 2026

2/10 Terrible

Sohsun

Travelled with partner
Liked: Cleanliness
The room I had was very noisy and impossible to sleep. When confronting the staff about this issue, their front desk staff and manager lied and refused to offer a reasonable way to mitigate the issue.
Stayed 2 nights in Jan 2026

8/10 Good

Carlee

Stayed 3 nights in Jan 2026

8/10 Good

Teri

Liked: Cleanliness, amenities, property conditions & facilities
Staff, clean, nice pool area
Stayed 5 nights in Jan 2026

10/10 Excellent

Shaneen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not the best. We had street view without a balcony, the bathroom shower didnt drain properly, and their wasn't a clothes line in the shower, so we had to hang our wet clothes on the back of a chair. Nolberto the bellhop, Gloria dining manager, Jorge and Fausto the pool guys were all AWESOME and made the stay enjoyable, so much so that we could iverlook the minor issues. However check out they said was 11:00 but the confirmation email stated it was 12:00.
Stayed 5 nights in Jan 2026

8/10 Good

Gabrielle

Travelled with group
The only thing I would have liked is more parasols on the beach
Stayed 3 nights in Jan 2026

8/10 Good

Frances

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean. Great shower. Heavy great towels and beach towels. Comfy bed. Quiet after11 pm till the poorly parented kids started screeching in the halls every day before 7 a m
Stayed 4 nights in Jan 2026

10/10 Excellent

Katherine Rosemary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean no matter where you were. The staff was wonderful especially Wendy and Catherin.
Stayed 14 nights in Jan 2026

6/10 Okay

Kenan

Travelled with family
Liked: Cleanliness
The room a/c was insufficient as I baked under the sheets. The buffet food was not a lot of options really, repeating the same food each day. The only positive was the location of the hotel, and decent beach access to the ocean.
Stayed 3 nights in Jan 2026

10/10 Excellent

Daniel, River Falls

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 8 nights in Jan 2026

6/10 Okay

Corrine

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was great. I liked that the front desk would offer change for large bills for tipping. Rooms were very clean but the beds were pretty stiff and the pillows were terrible. Options for alcohol were excellent; they had Malibu, captain Morgan’s and many others. The beach had plenty of seating; however, the people on the beach were constantly trying to sell you something. The same people would interrupt you every 5 minutes, every single day. Even while eating dinner at the restaurant on the beach, they would interrupt you to try and sell you items. There was a red flag up on the beach for our entire stay as well (even when the water was calm), so while they say that they have kayaks and other water equipment - you can never use them. Friends of ours have stayed here many times and said there has never been a green flag, it is typically always red. The food was mediocre at best, with very limited variety. We were served cold ribs in one restaurant. The buffet… this was a whole other ordeal. My boyfriend couldn’t go into the restaurant with a tank top on, breakfast, lunch or dinner. It appeared as though the staff chose who was okay and who wasn’t. The one morning they turned my boyfriend away for having a tank top on and let a woman walk in to eat in her bikini. He asked why this was okay and they ignored him. I overheard an elderly gentleman, probably 80 years old, say that he experienced the same thing. For the price we paid, sadly, we will not be returning.
Stayed 8 nights in Jan 2026

8/10 Good

Harvey

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff Was Exellent The Pools Are Not Mobity Friendly The Main Pool Needs one more step, Mexican night ok food stands spread out to much not good for People with mobity issues,No Other Choices ala carte restaurant was closed,went out of resort to eat the second week we were there The Food In The Buffet Was Decent you won't starve to death would i go back Probably
Stayed 14 nights in Jan 2026

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff have always been excellent for service! Serve imported liquor.
Stayed 8 nights in Jan 2026