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Plaza Pelicanos Club Beach Resort All Inclusive

3.0 star property

Photo gallery for Plaza Pelicanos Club Beach Resort All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
Reception
Superior King Size Bed | View from room
Beach nearby, sun-loungers, beach towels, beach volleyball

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Room service
  • All-inclusive
  • Bar
  • Housekeeping

Explore the area

View map
Diego Rivera No.120, Zona Hotelera Las Glorias, Puerto Vallarta, JAL, 48330
  • Place, Hotel Zone Beach
    ‪3 min walk‬
  • Place, Cruise Ship Terminal
    ‪3 min drive‬
  • Place, Malecon
    ‪7 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room

Superior Twin Room | In-room dining

Superior Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Size Bed

Superior King Size Bed

Superior King Size Bed

8.0 out of 10
Very good
(7 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.2 out of 10
Good
(15 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.4 out of 10
Good
(40 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Individually furnished, blackout curtains, bed sheets

Double Room Standard

  • 19 sq m
  • Sleeps 4

View all photos for Room Standard

Individually furnished, blackout curtains, bed sheets

Room Standard

  • 19 sq m
  • Sleeps 2

View all photos for Room Superior

Individually furnished, blackout curtains, bed sheets

Room Superior

  • 19 sq m
  • Sleeps 2

View all photos for Double Room Superior

Individually furnished, blackout curtains, bed sheets

Double Room Superior

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 4

View all photos for Suite Superior

Individually furnished, blackout curtains, bed sheets

Suite Superior

  • 19 sq m
  • Sleeps 4

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About the area

Puerto Vallarta

With a stay at Plaza Pelicanos Club Beach Resort All Inclusive in Puerto Vallarta (Hotel Zone), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon. .This all-inclusive property is 2.7 mi (4.4 km) from Playa de los Muertos and 10.6 mi (17.1 km) from Nuevo Vallarta Beach.

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.3 km
  • La Isla - 14 min walk - 1.2 km
  • Cruise Ship Terminal - 3 min drive - 2.7 km
  • Malecon - 7 min drive - 3.1 km
  • Playa de los Muertos - 13 min drive - 4.6 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 15 min drive

Restaurants

  • ‪La Madalena, Cantina de Puerto - ‬3 min walk
  • ‪Café Chapultepec - ‬7 min walk
  • ‪El Camaron Express - ‬2 min walk
  • ‪Mirador Bistro & Grill - ‬6 min walk
  • ‪Cenaduría Chepina - ‬4 min walk

About this property

Plaza Pelicanos Club Beach Resort All Inclusive

All-inclusive property with 3 restaurants and 2 outdoor pools
Plaza Pelicanos Club Beach Resort All Inclusive offers 186 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 186 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as blackout drapes/curtains and in-room child care (surcharge).
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and karaoke. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at El Huerto, one of the property's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
El Huerto - This buffet restaurant serves breakfast, lunch, and dinner.
Gaviotas Aqua Bar - Onsite bar. Open daily.
Caruso - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Flamingos Snack - Onsite restaurant. Open daily.
Tequilas Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Room service during certain hours

Land activities

Tennis
Volleyball
Kids club

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Caruso
  • El Huerto
  • Flamingos Snack
  • Gaviotas Aqua Bar
  • Tequilas Bar

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free beach club
  • Free children's club
  • Karaoke
  • Outdoor tennis court
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 650 per pet, per night, plus a one-time cleaning fee of MXN 500 and a deposit of MXN 2000 per stay
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 650 per pet, per night plus MXN 500 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Plaza Pelicanos Club Beach
Plaza Pelicanos Club Beach Puerto Vallarta
Plaza Pelicanos Club Beach Resort All Inclusive
Plaza Pelicanos Club Beach Resort All Inclusive Puerto Vallarta
Plaza Pelicanos Club Resort
Plaza Pelicanos Club Beach All Inclusive Puerto Vallarta
Plaza Pelicanos Club Beach All Inclusive
Plaza Pelicanos Inclusive Pue
Plaza Pelicanos Club Beach Resort All Inclusive Puerto Vallarta

Plaza Pelicanos Club Beach Resort All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 308 out of 1009 reviews
Rating 8 - Good. 278 out of 1009 reviews
Rating 6 - Okay. 215 out of 1009 reviews
Rating 4 - Poor. 101 out of 1009 reviews
Rating 2 - Terrible. 107 out of 1009 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Lourdes

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
En general las zonas sociales estaban muy bien, aseadas y ofrecían varios servicios. Muy buena atención y la comida. La habiatacion debería ser mejorada especialmente el baño y las almohadas eran muy pequeñas. El internet también debería funcionar en las habitaciones y no solo en el área común. Buena ubicación
Stayed 4 nights in Jul 2025

2/10 Terrible

Chandra Rachelle

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good amenity at this place, is the pool service staff and servers out there at the pool! I Will never stay there again, that place is horrible
Stayed 7 nights in Jul 2025

6/10 Okay

Martina

Travelled with group
The pictures were deceiving when we booked. A lot of photo's of the other resort. Rooms are dated, they smell musty most likely from how humid it is so it's understandable that there isn't much they can do about that. There's no mini fridges in rooms. Buffet was just ok, the specialty restaurant you needed to book in advance to eat there. When I booked my room I booked a King bed, when I checked in they were trying to give me two double beds. I told them that is not what I booked, they upgraded me. Pools, and grounds were kept nice. The staff were always kind and friendly. My group stayed for 5 days from June 27th, 2025. They don't mention that there is two resorts and to get to the beach you have to walk across the road to the other resort which isn't a big problem but just know you are not oceanside at this resort. There is no wifi in the rooms. We had wifi in our room but we were on ground level and had a suite that lead out to the pools. Other members of our party had backside hotel rooms on second floors and they had no wifi. There is no elevators, so if you are up on 4th be prepared to carry your luggage up those stairs. Kids ran up and down the halls all hours of the night. Housekeeping was good, they always made sure everything was fresh and changed for us. Our group ended up getting sick, we don't know if it was from the food or water. So just be mindful. You get what you pay for with the price. It's not totally bad, but it's not a higher end resort.
Stayed 5 nights in Jun 2025

2/10 Terrible

Claribel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at this hotel and had an incredibly disappointing experience. The room was excessively humid, which triggered my allergies severely. My throat was constantly itchy, and I had trouble sleeping due to the discomfort. The thermostat was broken, so I had no control over the temperature, and the phone in the room didn’t work either, making it extremely inconvenient to contact the front desk. I spoke to two general managers about the issues. Both assured me they would resolve the situation, but nothing was ever fixed. I asked to be moved to another room, but they denied my request, claiming the hotel was overbooked and no other rooms were available. This was by far the worst hotel experience I’ve had. The lack of accountability, poor maintenance, and disregard for guest comfort were unacceptable. I do not recommend this hotel to anyone.
Stayed 3 nights in Jul 2025

4/10 Poor

Kathryn

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I upgraded to a king suite and they tried to give me a twin and blame Expedia. No info about the resort when checking in. 6 of the 7 of us all got very sick. Not sure if it was the pool or food. No recycling of anything. Not even in the rooms. The courtyard in the property was well maintained.
Stayed 5 nights in Jun 2025

2/10 Terrible

Julio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Same food every day, front desk rude and property very dirty
Stayed 3 nights in Jun 2025

6/10 Okay

Mishell

Travelled with family and small children
Liked: Cleanliness
The property itself is pretty good for the price. The food options are limited for breakfast, lunch and dinner and many times the same food is offered at all three meals. The pools are decent. Staff is friendly. We did have a planned power outage however the hotel staff let us know ahead of time. The Tequila bar is boring however. If you are looking to party this is probably not the best place. For the Carouse restaurant which is reservation only, make sure you are there right at 7am to make the reservation. This is a decent experience, three course dinner however don’t get the later reservations because they run out of some dishes.
Carouse Restaurant
Carouse Restaurant
Carouse Restaurant
Carouse Restaurant
Stayed 4 nights in Jun 2025

10/10 Excellent

PATRICIA OJEDA

Stayed 4 nights in Jun 2025

6/10 Okay

carolina

Travelled with family
Disliked: Property conditions & facilities
The rooms are super outdated. There is no rooms with Ocean views. You have to walk five minutes to the beach.
Stayed 5 nights in Jun 2025

10/10 Excellent

Kathleen M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
First off I have to say this review is going to be long. I came to the resort with my husband and two adult children. We stayed 7 nights and it was fantastic. Victor the front desk supervisor was kind and friendly and when we had an issue with our room he helped us get a new one. He made us feel comfortable and he was a wonderful kind man. Mauricio and Juan both work at the front desk and we're extremely helpful informative and all around just fantastic. We had two dinners at the reservation only restaurant where we met Carlos and Antonio. Talk about welcoming friendly people. We had great food, good conversation and they made us laugh. What a great experience. In the morning we had Raul often as our breakfast waiter, he was so helpful and kind, I don't think we could have been better taken care of anywhere else. In our first room we had Araceli as a house keeper and boy did she make our rooms comfy. In our second room we had Esther and she made sure I had all the coffee I needed and kept our room beautiful. We've been to Mexico multiple times and I have to say this is the best service we've ever had. The food all around was delicious the staff was amazing and the beach is right out the front door. The drinks were flowing and I highly recommend the bloody Marys at the pool bars. These guys know how to make you feel at home. We had massages and pedicures and a facial when we stayed also. If you want an amazing massage ask for Miss Linda or Angelica.
Stayed 7 nights in Jun 2025

6/10 Okay

Anthony

Stayed 6 nights in May 2025

10/10 Excellent

Tiffany Nicole

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I had so much fun in this resort. Yes it can look alittle outdated the rooms. But that was the least of my worries .I had clean sheets and my room was always left tidy. Me and my husband had a blast. Great food and music and the staff excellent service. Close to the beach. And I felt safe and the resort had great atmosphere. I would come here again.
Stayed 5 nights in May 2025

2/10 Terrible

Wilmer nahum Pineda

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in May 2025

2/10 Terrible

dan

Stayed 2 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The food was excellent… only complaint I had was the safe was not working
Stayed 10 nights in Apr 2025

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the pool.
Stayed 7 nights in Apr 2025

4/10 Poor

Diana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like the location of the resort. Its 10 minu
Stayed 6 nights in Apr 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredible! The property is a bit outdated however it was very clean and the amazing hospitality of the staff made up for everything. Very family friendly.
Stayed 3 nights in Feb 2025

2/10 Terrible

Rahim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stray cats peeing in the pool, wifi does not work in the rooms, overall a terrible experience. Do NOT trust this resort
Stayed 10 nights in Mar 2025

4/10 Poor

Rachel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and accommodating. We stayed in the penthouse suite, but everything was very outdated and not very clean at all. Pillows were terrible and the bed was a back breaker.. the food at the buffet was pretty bad. Although the summit pool looked invitin.. the cons outweigh the pros. unfortunately we will never rebook at this resort again.
Stayed 2 nights in Apr 2025

6/10 Okay

Antonio

Business traveller
It’s ok for a cheat stay you can ask for more
Stayed 1 night in Apr 2025

10/10 Excellent

Bibiane

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 7 nights in Mar 2025

8/10 Good

Anton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food is ok, but far away from delicious, nice pool near the beach
Stayed 3 nights in Jan 2025

10/10 Excellent

Keira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff! Everyone was so friendly and welcoming. Loved the pools, swim up bars and access to the beach:)
Stayed 8 nights in Mar 2025