With a stay at Plaza Pelicanos Club Beach Resort All Inclusive in Puerto Vallarta (Hotel Zone), you'll be within a 5-minute drive of Cruise Ship Terminal and Bay of Banderas. .This all-inclusive property is 10.6 mi (17.1 km) from Nuevo Vallarta Beach and 1.9 mi (3 km) from Malecon.
Plaza Pelicanos Club Beach Resort All Inclusive offers 186 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 186 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as blackout drapes/curtains and in-room child care (surcharge).
Dip into one of the 2 outdoor pools or enjoy other recreational amenities including an outdoor tennis court and karaoke. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at El Huerto, one of the property's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
El Huerto - This buffet restaurant serves breakfast, lunch, and dinner.
Gaviotas Aqua Bar - Onsite bar. Open daily.
Caruso - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Flamingos Snack - Onsite restaurant. Open daily.
Tequilas Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks, and select beverages included
Room service during certain hours
Land activities
Tennis
Volleyball
Kids club
Lessons/classes/games
Dancing
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Property amenities
Internet
Available in all rooms: Internet access
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Free uncovered self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
2 bars/lounges
2 poolside bars
3 restaurants
A coffee shop/cafe
Snack bar/deli
Restaurants on site
Caruso
El Huerto
Flamingos Snack
Gaviotas Aqua Bar
Tequilas Bar
Things to do
2 outdoor pools
Beach volleyball
Billiards/pool table
Children's pool
Free beach club
Free children's club
Karaoke
Outdoor tennis court
Playground
TV in common areas
Family friendly
2 outdoor pools
Children's pool
Free children's club
In-room babysitting
Laundry facilities
Playground
Snack bar/deli
Supervised activities for children (surcharge)
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Outdoors
Beach loungers
Beach towels
Direct access to the beach
Garden
Pool loungers
Pool umbrellas
Spa
Deep-tissue massages
Hot stone massages
Prenatal massages
Sports massages
Swedish massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
3 buildings
3 floors
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Limited room service
Restaurant dining guides
More
Air conditioning
Individual furnishings
Phone
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 650 per pet, per night, plus a one-time cleaning fee of MXN 500 and a deposit of MXN 2000 per stay
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
Pet deposit: MXN 2000 per stay
Pet fee: MXN 650 per pet, per night plus MXN 500 one-time cleaning fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Property is also known as
Plaza Pelicanos Club Beach
Plaza Pelicanos Club Beach Puerto Vallarta
Plaza Pelicanos Club Beach Resort All Inclusive
Plaza Pelicanos Club Beach Resort All Inclusive Puerto Vallarta
Plaza Pelicanos Club Resort
Plaza Pelicanos Club Beach All Inclusive Puerto Vallarta
Plaza Pelicanos Club Beach All Inclusive
Plaza Pelicanos Inclusive Pue
Plaza Pelicanos Club Beach Resort All Inclusive Puerto Vallarta
Plaza Pelicanos Club Beach Resort All Inclusive Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 305 out of 1006 reviews
10 - Excellent
305
Rating 8 - Good. 268 out of 1006 reviews
8 - Good
268
Rating 6 - Okay. 216 out of 1006 reviews
6 - Okay
216
Rating 4 - Poor. 101 out of 1006 reviews
4 - Poor
101
Rating 2 - Terrible. 116 out of 1006 reviews
2 - Terrible
116
7.6/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
Reviews
4/10 Poor
Rafael
20 Feb 2026
Rafael
Stayed 5 nights in Feb 2026
4/10 Poor
Rafael
Travelled with family and small children
20 Feb 2026
The room was old and dirty curtains and the front personnel were to do our check in were treating our family not good but the rest of the personnel were great
The room was very well cleaned when we arrived, as was the resort itself. There was wifi in the rooms however it was weak in some spots but it’s no problem. The staff was lovely, the pool waiter Julian was AMAZING always was checking on us and made us feel like we were at home, he went above and beyond even when we were not in his section. Angel the bartender was amazing at making our drinks, as three young girls travelling alone he looked out for us and always made sure we were comfortable. Jesus was a great time.. hilarious! The buffet is tolerable not great if you’re used to flavourful food, the reservation restaurant was very good we went back for a second time. Overall it was great for what we paid, checked all the boxes we looked for in a resort.
Keyrah Maggie Lorainne McElhinney
Stayed 7 nights in Feb 2026
4/10 Poor
Hassina
Travelled with partner
17 Feb 2026
Liked: Cleanliness
Our stay at Plaza. Policano was not the best. The front desk definitely needs additional training. The guy told us that we were not allowed to eat at the pizza and snack bar at the beach with our all-inclusive wristbands, but that clearly was not correct information. Our room safe key was not provided to us day one as it was broken. We had to call the manager on the second day to get ourselves a new safe. The food at the buffet is very limited. There’s one other restaurant to eat at which requires a reservation the day of and needs to be made before 9 AM or it is booked. A small reseller with limited food options. We would not be coming back here.
Most of my two star is based on the terrible food. Very plan half the time it was cold and very basic we spent more money eating off resort just to have one good meal a day. As for the resort itself it was ok very out dated but the staff work hard to keep it clean I will give them that. Kinda odd that one pool is out of the way. I will say I was not happy with the noise way too many kids with parents that could care less because they were on holidays. I definitely got a cheap vacation so that’s on me you get what you pay for. Next time we will spend the extra money and go Adult only from now on and stay in a nicer more up to date resort. It was our first time in PV and will probably go back just not to this resort.
Rooms need to have wifi because it is so useful for tourists who need to connect their computers to wifi in the privacy of their rooms and not just up front.
Terrible. Would never recommend. My sink wouldn’t drain, my toilet ran, no safe. I lost a day from my holiday because my flight was cancelled due to engine trouble. The hotel would not reimburse me st all for the day and neither did Expedia. Will never book through them again. The hotel smelled of mold badly.
Marilyn
Stayed 8 nights in Dec 2025
10/10 Excellent
Jill Elizabeth
Travelled with group
24 Jan 2026
Liked: Cleanliness
Th staff was all wonderful, they definitely made the week even better for us. We really enjoyed the smaller facility. If I had one recommendation it would be to update the room. Our room had a few things that looked a little rough. We did t come to spend time in our room, so it wasn’t a big deal for our crew. The restaurant with reservation provided us with beautifully plated meals, delicious food, and exceptional service.
Jill Elizabeth
Stayed 7 nights in Jan 2026
4/10 Poor
Jade
22 Jan 2026
Disliked: Amenities
Sales person was lying in the hotel try to sent us in a taxi far away lying security is first. Key system need to be update horrible front desk not really friendly only few. Food is not tasty at all.
Jade
Stayed 3 nights in Dec 2025
6/10 Okay
Heidy
18 Jan 2026
Liked: Property conditions & facilities
Staff needs to have courtesy !!! Rooms need to be cleanest
Friendly staff, place grows on you. Only downside is we couldn’t get hot water in the mornings
Rashad
Stayed 4 nights in Jan 2026
8/10 Good
Mawuto
Travelled with group
16 Jan 2026
Liked: Cleanliness, amenities
Resort not bad, foods were great to me but some items like the safe and others in the room are not working. The curtains in the room are very dirty too
Mawuto
Stayed 3 nights in Jan 2026
6/10 Okay
Robert
Travelled with partner
12 Jan 2026
Liked: Cleanliness
Disliked: Amenities
Staff were good, TV did not work, and rooms do need a refresh. Resort is smaller than we are used to but was in a good location.