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Hôtel Maison Du Général

2.0 star property

Photo gallery for Hôtel Maison Du Général

Front of property
Desk, iron/ironing board, free WiFi, bed sheets
View from property
Staircase
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View map
72, rue Saint-Louis, Québec City, QC, G1R 4M6
  • Place, Grande Allée
    ‪3 min walk‬
  • Place, Château Frontenac
    ‪5 min walk‬
  • Place, Quartier Petit Champlain
    ‪5 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪18 min drive‬

Room options

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed

Economy Room, 1 Double Bed

7.0 out of 10
Good
(36 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room

Traditional Room

Traditional Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

Québec City

A stay at Hôtel Maison Du Général places you in the heart of Québec City, within a 15-minute walk of Château Frontenac and Quebec City Town Hall. .This hotel is 0.4 mi (0.7 km) from Quebec City Convention Center and 0.5 mi (0.8 km) from Quartier Petit Champlain.

What's nearby

  • Grande Allée - 3 min walk - 0.3 km
  • Quebec City Town Hall - 5 min walk - 0.5 km
  • Château Frontenac - 5 min walk - 0.5 km
  • Quartier Petit Champlain - 5 min walk - 0.5 km
  • Quebec City Convention Center - 7 min walk - 0.6 km

Getting around

  • Quebec Palace Station - 13 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 25 min drive

Restaurants

  • ‪1608 - ‬4 min walk
  • ‪La Maison Smith - ‬4 min walk
  • ‪La Bûche - ‬1 min walk
  • ‪Restaurant 1640 - ‬5 min walk
  • ‪Bistro Le Sam - ‬4 min walk

About this property

Hôtel Maison Du Général

Hotel with a restaurant, 6-minute walk to Château Frontenac
Hôtel Maison Du Général offers 11 air-conditioned accommodations with coffee/tea makers. Televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 11 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
This smoke-free hotel features bicycle rentals nearby and hiking/biking trails nearby.
Enjoy a satisfying meal at Sagamité serving guests of Hôtel Maison Du Général. Cooked-to-order breakfasts are served on weekdays from 8:00 AM to 11:00 AM for a fee.
The front desk is staffed during limited hours.
Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekdays.
Sagamité - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 8.50 for adults and CAD 8.50 for children
  • A restaurant

Restaurants on site

  • Sagamité

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Check-in for this property is based at a different location, 3, Sainte-Ursule St. (located next door).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8.5 for adults and CAD 8.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2023-09-30, 043024

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

Property is also known as

Maison Général Hotel
Maison Général Hotel Quebec
Maison Général Quebec
Hôtel Maison Général Quebec
Hôtel Maison Général
Maison Général
Hôtel Maison Du Général Hotel
Hôtel Maison Du Général Québec City
Hôtel Maison Du Général Hotel Québec City

Hôtel Maison Du Général Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 146 out of 517 reviews
Rating 8 - Good. 181 out of 517 reviews
Rating 6 - Okay. 111 out of 517 reviews
Rating 4 - Poor. 50 out of 517 reviews
Rating 2 - Terrible. 29 out of 517 reviews

7.8/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

William A

Travelled with partner
Liked: Cleanliness, staff & service
The bathroom tiles need some cleaning.
Stayed 2 nights in Sep 2025

10/10 Excellent

Leanne and David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely restored building. We had the classic room which had plenty of room and nicely located on main floor. Very comfortable space and bed. Only thing I would add is bath mat for inside tub. It was slippery and I already had a recent fall so was very cautious in shower. Location was great. Parkade was less than a block away and not overpriced. Many many restaurant choices close by for supper but really appreciated the breakfast included next door at Sagamite. Highly recommend!
Stayed 2 nights in Sep 2025

8/10 Good

ron

Travelled with partner
Great location & good breakfast at wonderful restaurant! Quebecoi atmosphere is so relaxing! Be aware no elevator so could be an issue for some unless you request first floor!👍🌞
Stayed 7 nights in Sep 2025

6/10 Okay

Beverly

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was in a great location to walk around old Town. Beware there are No elevators, you have to carry your luggage up spiral stairs. The room could have been cleaned better, bathroom toilet had a black ring in it, cabinet was dirty inside, floor was dirty. There is No service if you need anything, there’s a sign posted at the front desk about it. Staff is gone at night. It’s an old and scary Hotel, is it haunted?? Go in with an opened mind. But would not recommend, . Too much money for what your getting, and we stay in descent hotels , this was closest we could find for under $300 a night with a good location
Stayed 1 night in Sep 2025

8/10 Good

Louise

Stayed 1 night in Sep 2025

2/10 Terrible

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great restaurants
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Stayed 2 nights in Sep 2025

6/10 Okay

Traci

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The email confirmation received from Expedia indicated: Check-in for this property is based at a different location, 3, Sainte-Ursule St. (located next door). we walked to the address identified, which there was no # 3 on that street only to then try to just go to the hotel where there was someone at the desk. the address provided was NO WHERE close to being next door, and we wasted about an hour trying to locate the check in location.
Stayed 1 night in Aug 2025

6/10 Okay

bente

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Ralph Bradley

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Tiny.

Coffee maker did not work. Room was too small for normal size people. Weak internet. TV difficult to use. Steep stairs. Part time front desk staff.
Stayed 2 nights in Sep 2025

2/10 Terrible

Heriberto

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't be fooled. Don't stay at this hotel. Save your money. The photos provided here do not accurately depict what they really look like. The place is a complete mess. Our room (1st floor near the front desk) was in a severely unhygienic state, particularly the bathroom, which had black mold and was so unsanitary that it made it impossible for us to remain in the hotel. In addition to the overall lack of cleanliness, the towels provided were unacceptable, they were dirty or with holes in it! Due to the urgent need to find alternative accommodation, we were forced to book a last-minute room in a different hotel at a significantly higher cost. Now, neither Expedia nor the hotel wants to issue a refund even though we couldn't use the room.
Stayed 3 nights in Aug 2025

6/10 Okay

Eric

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities

Beaucoup d'escaliers, pas de service!

Le fait que nos deux chambres étaient au dernier étage nous a rendu la tâche de monter et descendre un peu difficile. De plus, nous avons demandé à trois reprises du papier de toilette et lorsque nous avons demandé de changer les serviettes il n'y en avait pas. Les deux télécommandes des deux climatiseurs ne fonctionnaient pas, il fallait démarrer l'appareil en appuyant sur l'interrupteur de celui-ci, mais impossible de contrôler la température.
Stayed 3 nights in Aug 2025

8/10 Good

Shashank

Liked: Cleanliness
Stayed 3 nights in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Great location in Old Quebec. Walking distance to everything. Rooms were small but clean
Stayed 3 nights in Aug 2025

2/10 Terrible

Joan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Wi-Fi didn't work the television didn't work the front door key did not work and I was locked out twice and the coffee maker didn't work the front staff was rude and uncaring
Stayed 3 nights in Aug 2025

6/10 Okay

Beth

Travelled with group
Liked: Cleanliness
Nice place. Would stay again.
Stayed 1 night in Aug 2025

4/10 Poor

Daniel

Disliked: Property conditions & facilities
We expérimented trouble with thé sink and thé water tap
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Riona

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Convenient walking distance to attractions and restaurants. Rooms were clean and comfortable, and the staff was friendly and helpful.
Stayed 1 night in Aug 2025

2/10 Terrible

michel

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Changement de chambre dû à un problème technique . Petite chambre délabré au 4e sans ascenseur. Personnel sur place presque jamais sur place. Aucune empathie.. plus jamais cette hôtel
Stayed 2 nights in Aug 2025

2/10 Terrible

Brenda

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Looks nice outside, however dirty inside room and staircase. Will not return to that establishment.
Stayed 3 nights in Aug 2025

6/10 Okay

Fred

Travelled with partner
Disliked: Staff & service
Great location, breakfast was very good. Disappointed we only got one set of towel and did not get additional towel when asked.
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Stayed 1 night in Jul 2025

6/10 Okay

Michel

Travelled with family
Tiny room. Shower soap dispenser and hair dryer did not work. Walls need some fixing. However, the room was clean and quiet. Hotel well located in Old Quebec. Breakfast at a good neighbouring restaurant was included.
Stayed 2 nights in Aug 2025

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to most of the historical attractions and restaurants, all in walking distance. Room is very tiny, but if you only need a place to stay for the nights, thats good enough. There's no elevator and there are three floors. You need to carry your luggage upstairs. Checkin time is limited. Dont come before 2pm. It starts at 4 per email i received. I checked in at 4 :30. During my two nights stay, the second day, I saw a lady around 2 pm at the reception, but i am not sure if it is always a person at 2 pm. It is a good place to stay if you dont have too many demands. I parked at 7 Rue Pierre-Olivier-Chauveau for $20 per day. It is 24 hours parking. About 7 mins walk from the hotel. When you go in, insert your credit card and insert the same card before you leave and confirm the payment and you will get a receipt. It is clean and spacious. I am satisfied with this hotel.
Stayed 2 nights in Aug 2025