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Hôtel Must – Aéroport de Québec par JARO

3.5 star property

Photo gallery for Hôtel Must – Aéroport de Québec par JARO

Reception
Point of interest
Rooftop terrace
Lunch and dinner served
Classic Room, 1 Queen Bed, 1 Murphy Bed and Fireplace | Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Gym

Explore the area

View map
1345 route de l'Aéroport, L'Ancienne-Lorette, QC, G2G 1G5
  • Carie Factory Amusement Center
    ‪2 min walk‬
  • Recreofun Amusement Centre
    ‪5 min walk‬
  • Laurier Quebec
    ‪7 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪5 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen Bed and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(137 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace

Intimacy Room, 1 Queen Bed, Fireplace

Intimacy Room, 1 Queen Bed, Fireplace

9.0 out of 10
Wonderful
(11 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Fireplace

Classic Room, 1 Queen Bed, Fireplace

Classic Room, 1 Queen Bed, Fireplace

8.8 out of 10
Excellent
(42 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

Intimacy Room, 1 Queen Bed, Fireplace and Multi-jet Shower

9.2 out of 10
Wonderful
(13 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

Studio, 1 Queen Bed, 1 Murphy Bed and 1 Sofa Bed

8.0 out of 10
Very good
(13 reviews)
  • 46 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

Adapted Room, 1 Queen and 1 Queen Murphy Bed

Adapted Room, 1 Queen and 1 Queen Murphy Bed

8.4 out of 10
Very good
(11 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About the area

L'Ancienne-Lorette

Located in L'Ancienne-Lorette, Hôtel Must – Aéroport de Québec par JARO is in the business district, a 5-minute walk from Carie Factory Amusement Center and 10 minutes by foot from Recreofun Amusement Centre. .This hotel is 0.7 mi (1.1 km) from Club de Golf L'Albatros Ste Foy and 2.7 mi (4.3 km) from Metropolitan Golf Club.

What's nearby

  • Carie Factory Amusement Center - 2 min walk - 0.2 km
  • Recreofun Amusement Centre - 5 min walk - 0.5 km
  • Laval University - 7 min drive - 7.1 km
  • Aquarium of Quebec - 7 min drive - 8.1 km
  • Laurier Quebec - 7 min drive - 8.1 km

Getting around

  • Quebec Sainte-Foy Station - 10 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 5 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Ashton - ‬11 min walk
  • ‪Eggsquis - ‬9 min walk
  • ‪Tim Hortons - ‬9 min walk
  • ‪Tomas Tam - ‬3 min drive

About this property

Hôtel Must – Aéroport de Québec par JARO

Hotel with free breakfast, steps from Carie Factory Amusement Center
Hôtel Must – Aéroport de Québec par JARO offers 179 air-conditioned accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 179 air-conditioned rooms featuring microwaves and flat-screen televisions. Your room comes with a memory foam bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Grab a bite to eat at Boston Pizza, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in L'Ancienne-Lorette? This hotel has 800 square feet (74 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
Boston Pizza - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Boston Pizza

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 800 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2009
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are available for CAD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-01-31, 222760

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Hôtel Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage
Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage Quebec
Must Airport Road Jean Lesage
Hotel Hôtel Must - Airport Road Jean Lesage Quebec
Quebec Hôtel Must - Airport Road Jean Lesage Hotel
Hotel Hôtel Must - Airport Road Jean Lesage
Hôtel Must - Airport Road Jean Lesage Quebec
Hôtel Must Airport Road Jean Lesage
Must Road Jean Lesage Quebec

Hôtel Must – Aéroport de Québec par JARO Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 664 out of 1429 reviews
Rating 8 - Good. 447 out of 1429 reviews
Rating 6 - Okay. 188 out of 1429 reviews
Rating 4 - Poor. 73 out of 1429 reviews
Rating 2 - Terrible. 57 out of 1429 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paulo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan

Stayed 1 night in Jun 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
La chambre était très grande, propre, tranquille. Nous avons adoré ce séjour. L'hôtel est près de plusieurs restaurants, c'est super!
Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All perfect
Stayed 4 nights in Jun 2025

2/10 Terrible

simon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
J'ai pris 24 heures avant d'écrire mon avis. Premièrement lors de l'arrivée l'agente au comptoir était vraiment pas accueillante et me tutoyais. Par la suite, son attitude me faisais sentir que je la dérangeais. L'agent m'as seulement parlé du buffet déjeuner en me donnant mes coupons et l'accès de la piscine. La chambre était tout somme correct malgré le fait que quand vous utiliser la chambre de bain les gens de l'autre côté vous vois et surtout vous entends. Aussi concernant la chambre de bain veuillez utiliser des gougounes car le plancher viens très glissant au point ou j'ai presque tomber à terre. La chambre de bain n'a pas de système de ventilation donc très humide. Concernant la piscine, des adultes en présence d'enfant était dans le spa avec des canettes de bière et le sauveteur passait plus de temps sur son téléphone que de surveiller. En ce qui concerne le déjeuner ma conjointe a retrouver ses morceaux durs dans ses oeufs et les éléments du déjeuner était froid. Je dois dire aussi que le personnel en général est plutot foir et pas sympatiques. Aucun bonjour ou salutation ne m'as été adressé lors de ma visite par le personnel. Je vous suggère fortement de choisir un autre endroit.
Stayed 1 night in Jun 2025

10/10 Excellent

Guylain

Stayed 1 night in Jun 2025

10/10 Excellent

Vincent

Stayed 1 night in Jun 2025

8/10 Good

Éric

Stayed 1 night in Jun 2025

10/10 Excellent

Carole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Jobin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Swimming pool and Breakfast
Stayed 2 nights in Jun 2025

6/10 Okay

Troy

Stayed 1 night in Jun 2025

2/10 Terrible

Geneviève

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in May 2025

2/10 Terrible

Harish

Disliked: Cleanliness, staff & service, property conditions & facilities
The breakfast is very worse and there’s is no good staff to make the food available on time and there is no much option of variety Waste of money if you book more than 150 CAD
Stayed 1 night in May 2025

6/10 Okay

Jean-Francois

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Nous avons en général aimé notre fin de semaine. Par contre, les ascenseurs sont trop longues et nous perdons beaucoup de temps à monter et descendre. Il manque également de place pour les déjeuners.
Stayed 2 nights in May 2025

8/10 Good

Francine

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Marc Andre

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lyne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Clean, spacious room and bathroom. Very comfortable bed. I love that the rooms don’t have carpet.
Stayed 2 nights in May 2025

2/10 Terrible

VINDA

The old woman at the breakfast is not nice at all
Stayed 1 night in May 2025

2/10 Terrible

Geneviève

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not impress. None of the pool réglementation were applied. Elevator ( one not working) we waited 15-20 minutes. Room with a lot of noises from de Crry Factory.
Stayed 3 nights in May 2025

10/10 Excellent

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Geneviève

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Carole

Stayed 1 night in May 2025

10/10 Excellent

Ion

Stayed 3 nights in Apr 2025