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Hôtel Palace Royal Centre-Ville par JARO

4.0 star property

Photo gallery for Hôtel Palace Royal Centre-Ville par JARO

Experience the serene atmosphere of our atrium, surrounded by lush greenery and offering stunning views from each floor's balcony.
Hotel features a mix of architectural styles with balconies and large windows.
Experience the warmth of a classic living room with a grand chandelier, plush seating, and a fireplace.
Relax in this stylish room with a large bed, sofa, and flat-screen TV.
Stunning atrium with lush greenery, geometric patterned floor, and elegant staircase.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym

Explore the area

Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5
  • Quebec City Convention Center
    ‪3 min walk‬
  • Château Frontenac
    ‪12 min walk‬
  • Quebec Cruise Terminal
    ‪17 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪17 min drive‬

Room options

View all photos for Signature Room, 1 King bed and Sofa-bed

Relax in a spacious room with a large bed, desk, and kitchenette.

Signature Room, 1 King bed and Sofa-bed

8.8 out of 10
Excellent
(68 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Cozy retreat with a patterned bedspread, blue accent wall, and striped curtains.

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(23 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite with Panoramic City View, 1 King bed

Relax in this stylish room with a large bed, flat-screen TV, and comfortable seating area.

Suite with Panoramic City View, 1 King bed

7.0 out of 10
Good
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Relax in a spacious room with a large bed, separate seating area, and wall-mounted TV.

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(61 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds

Classic hotel room with two single beds, a desk, and a television.

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(139 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Exterior View Family Suite, 2 Queen and 1 sofa bed

Classic hotel room with two single beds, decorative lamps, and a large framed artwork.

Exterior View Family Suite, 2 Queen and 1 sofa bed

9.0 out of 10
Wonderful
(24 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Relax in a spacious room with a comfortable seating area, desk, and large window offering a view of the outside.

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

8.8 out of 10
Excellent
(56 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed and Sofa-bed (Interior)

Relax in a spacious bedroom with a large bed, nightstands, and a window with curtains.

Suite, 1 Queen Bed and Sofa-bed (Interior)

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City View Family Suite, 2 Queen beds and Sofa-bed

Classic hotel room with two single beds, decorative lamps, and a large framed artwork.

City View Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(49 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Relax in a spacious room with a large bed, bedside tables, and a comfortable chair.

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

9.0 out of 10
Wonderful
(51 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed, Courtyard View

Classic hotel room with a large bed, small table, and geometric-patterned walls.

Classic Room, 1 Queen Bed, Courtyard View

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Relax in comfort with a large bed, nightstand, and desk in this well-appointed room.

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

8.8 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Classic Room, 1 Queen bed and glass shower

Classic hotel room with a large bed, armchair, and table near the window.

Classic Room, 1 Queen bed and glass shower

8.8 out of 10
Excellent
(12 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exterior View Suite, 1 Queen bed and Sofa-bed

Relax in a spacious room with a large bed, nightstand, and classic headboard.

Exterior View Suite, 1 Queen bed and Sofa-bed

9.0 out of 10
Wonderful
(44 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Relax in a spacious room with a large bed, flat-screen TV, and city view.

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed

Relax in this inviting room with a large bed, comfortable seating area, and ample lighting.

Classic Room, 1 Queen Bed

8.2 out of 10
Very good
(35 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 1 Queen bed and Sofa-bed

Relax in a classic room with a large bed, wooden headboard, and comfortable armchair.

Signature Room, 1 Queen bed and Sofa-bed

9.2 out of 10
Wonderful
(25 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Relax in a spacious room with a large bed, nightstand, and dresser, featuring a balcony view.

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

8.8 out of 10
Excellent
(45 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Similar properties

Stunning hotel entrance with a central glass door and a historic statue.

Hotel Chateau Laurier Quebec

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, (1558)
The price is NZ$446
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Hotel Chateau Laurier Quebec

About the area

Québec City

With a stay at Hôtel Palace Royal Centre-Ville par JARO, you'll be centrally located in Québec City, just a 3-minute walk from Quebec City Convention Center and 12 minutes by foot from Château Frontenac. .This hotel is 0.4 mi (0.6 km) from Grande Allée and 0.5 mi (0.7 km) from Quebec City Town Hall.

What's nearby

  • Quebec City Convention Center - 3 min walk - 0.3 km
  • Quebec City Town Hall - 8 min walk - 0.7 km
  • Château Frontenac - 12 min walk - 1.0 km
  • Quartier Petit Champlain - 12 min walk - 1.0 km
  • Quebec Cruise Terminal - 17 min walk - 1.4 km

Getting around

  • Quebec Palace Station - 9 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 23 min drive

Restaurants

  • ‪Bar le Drague - ‬3 min walk
  • ‪Poutineville - ‬1 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪SHAKER Cuisine & Mixologie Vieux-Québec - ‬4 min walk
  • ‪Albacore - ‬2 min walk

About this property

Hôtel Palace Royal Centre-Ville par JARO

Hotel with a sauna, a short walk to Grande Allée
Hôtel Palace Royal Centre-Ville par JARO offers 234 accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 234 guestrooms featuring refrigerators and microwaves. Your room comes with a memory foam bed. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include concierge services, gift shops/newsstands, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Beffroi Steak House, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Québec City? This hotel has 4502 square feet (418 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
Beffroi Steak House - This steakhouse serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: CAD 25 to 25 for adults and CAD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beffroi Steak House

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,502 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day
Cribs (infant beds) are available for CAD 15.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
  • Self parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2025-11-30, 160705

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Hôtel Palace Royal Centre-Ville par JARO Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1616 out of 3146 reviews
Rating 8 - Good. 938 out of 3146 reviews
Rating 6 - Okay. 334 out of 3146 reviews
Rating 4 - Poor. 154 out of 3146 reviews
Rating 2 - Terrible. 104 out of 3146 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Radoslaw

Stayed 3 nights in May 2025

2/10 Terrible

Vera

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kathy

Stayed 2 nights in May 2025

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Marc-André

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Alexander

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking super full, many people using 2 parking spots, location not the best, 15 minutes walking from center.
Stayed 1 night in May 2025

8/10 Good

Yuri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff and how knowledgeable they were! They were super efficient and helpful from checkout to check in.
Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good
Stayed 6 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a great location.
Stayed 3 nights in Apr 2025

8/10 Good

Victor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a classic feel and is beautiful. There is nothing bad to say . Price was good . All good and would stay again.
Stayed 1 night in Apr 2025

6/10 Okay

Catherine

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Danielle

Stayed 3 nights in Apr 2025

10/10 Excellent

Ali Shahid

Stayed 1 night in Apr 2025

6/10 Okay

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service
The parking garage was the worst part of our stay. It was not easy to drive in/out and it made our car very dirty and dusty. The staff was very helpful and friendly.
Stayed 2 nights in Apr 2025

6/10 Okay

Rajan

Liked: Cleanliness, staff & service
No basic toiletteries
Stayed 2 nights in Apr 2025

4/10 Poor

Jessica

Stayed 3 nights in Apr 2025

10/10 Excellent

Hatmane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family we enjoyed staying at this hotel the indoor balcony is a big plus the kids enjoyed the pool while we was able to watch them from our balcony the beds where very comfortable I never felt mulch cleaner than staying at this hotel and very close to everything it’s in a very good place close to everything if you visit Quebec please make sure to stop by at the Italian restaurant “Parmesan” delicious food. Thank you Quebec and Hotel Palace Royal for good memories ❤️
Stayed 3 nights in Apr 2025

10/10 Excellent

hugues

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dweasel’s return!

Great, quick check-in, nice room, downtown Quebec city close to everything.
Stayed 1 night in Apr 2025

8/10 Good

Francine

Stayed 2 nights in Apr 2025

10/10 Excellent

Jill

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely the perfect spot for vacation in Quebec. On site parking for a fee but really only needed car once. Everything is walkable from quaint shops to great restaurants and tours. Highly recommend this location and a trip to beautiful Quebec
Stayed 3 nights in Apr 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Yangbiao, Weston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Pauline

Stayed 1 night in Mar 2025