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Holiday Inn Express & Suites Queenstown by IHG

4.0 star property

Photo gallery for Holiday Inn Express & Suites Queenstown by IHG

Exterior
Exterior
Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)
Restaurant
Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪2 min walk‬
  • Place, Queenstown Mall
    ‪5 min walk‬
  • Place, TSS Earnslaw Steamship
    ‪8 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

9.8 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room (with Free Breakfast)

9.6 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room (with View with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room (with View with Free Breakfast)

8.8 out of 10
Excellent
(16 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Queen Bed (with Free Breakfast)

8.6 out of 10
Excellent
(59 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

8.0 out of 10
Very good
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 Bedroom (with Free Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (with Free Breakfast)

Shower, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (with Free Breakfast)

9.0 out of 10
Wonderful
(49 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

View from room

Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

8.0 out of 10
Very good
(12 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Gondola View with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 Queen Bed (Gondola View with Free Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (with Free Breakfast)

Standard Room, 1 King Bed (with Free Breakfast) | View from room

Standard Room, 1 King Bed (with Free Breakfast)

8.8 out of 10
Excellent
(28 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Gondola View with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed (Gondola View with Free Breakfast)

8.6 out of 10
Excellent
(7 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

9.6 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View (with Free Breakfast)

Suite, 1 Bedroom, Mountain View (with Free Breakfast)

Suite, 1 Bedroom, Mountain View (with Free Breakfast)

8.0 out of 10
Very good
(6 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Queenstown

A stay at Holiday Inn Express & Suites Queenstown by IHG places you in the heart of Queenstown, steps from St Josephs Parish and 3 minutes by foot from Queenstown Gardens. .This hotel is 0.2 mi (0.3 km) from Queenstown Beach and 0.3 mi (0.4 km) from Queenstown Ice Arena.

What's nearby

  • Queenstown Gardens - 2 min walk - 0.2 km
  • Queenstown Mall - 5 min walk - 0.5 km
  • Queenstown Beach - 5 min walk - 0.5 km
  • Skycity Queenstown Casino - 7 min walk - 0.6 km
  • TSS Earnslaw Steamship - 8 min walk - 0.7 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

Restaurants

  • ‪Novotel Queenstown Lakeside - ‬6 min walk
  • ‪Cookie Time - ‬6 min walk
  • ‪Speight's Ale House - ‬4 min walk
  • ‪Odd Saint - ‬6 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Holiday Inn Express & Suites Queenstown by IHG

Holiday Inn Express & Suites Queenstown by IHG offers 227 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Queenstown hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 227 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Be sure to enjoy recreational amenities including a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, ski storage, and a fireplace in the lobby.
You can enjoy a meal at Great Room Restaurant serving the guests of Holiday Inn Express & Suites Queenstown by IHG, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Queenstown? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Great Room Restaurant - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Ski shuttle nearby
  • Parking on site (NZD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/aeroplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Express Suites Queenstown
Holiday Inn Express Suites Queenstown by IHG
Holiday Inn Express Suites (Opening Aug 2020)
Holiday Inn Express Suites Queenstown an IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Queenstown

Holiday Inn Express & Suites Queenstown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1000 reviews
Rating 8 - Good. 223 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Puneet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Staff are fantastic, very helpful. Rooms are very small, breakfast is average
Stayed 5 nights in Dec 2025

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect: 5 minute walk to the Gardens and lake front promenade. Hotel parking was full but we found free parking on the near by street for two nights. Breakfast was pretty good and rooms were new and specious.
Stayed 2 nights in Dec 2025

6/10 Okay

Fiona

Room was clean & tidy on arrival. However, it appears more training would be beneficial for efficiency of housekeeping staff as to guest's requirements. Also at the reception where this is the guest's first contact with hotel staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mats

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option with small kitchen and seperate living area. Easy short walk to main town area but up a big hill. Parking was expensive.
Stayed 7 nights in Aug 2025

10/10 Excellent

Kin

Stayed 1 night in Dec 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very comfortable, plenty of amenities, excellent food and service.
Stayed 1 night in Nov 2025

10/10 Excellent

Meenu

Great
Stayed 7 nights in Nov 2025

10/10 Excellent

Fiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, amenities, property conditions & facilities
Upgrade to suite
Stayed 2 nights in Nov 2025

10/10 Excellent

Dylan

Stayed 4 nights in Sep 2025

10/10 Excellent

sanjay

Liked: Cleanliness, staff & service, amenities
Great hotel, great location! Very clean, quiet. Huge lobby with nice design. Great breakfasts! Friendly staff. Highly recommend!
Stayed 2 nights in Nov 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This holiday in was extremely busy with bus tours and they handled things awesome! Wait time was minimal for check-in. Also so many for the breakfast buffet but no problem was ran excellent! Room very clean and nice!
Stayed 3 nights in Nov 2025

10/10 Excellent

JOHN

Travelled with group
Liked: Cleanliness, staff & service, amenities
Brand new, modern, grest breskfast, courteous staff, covered parking.
Stayed 3 nights in Nov 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025

8/10 Good

Bradley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location. 15 minutes drive from airport. 5 minutes walk to CBD (but need a decent level of fitness/mobility to walk to and from CBD). Clean, comfortable room. Decent breakfast to start the day, inc. hot food, cereals, toasts, pancakes, yogurts, fruit, pastries, juice etc.
Stayed 6 nights in Nov 2025

8/10 Good

Aria

Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff breakfast great atmosphere good
Stayed 4 nights in Nov 2025

10/10 Excellent

Hila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel, amazingly designed. All the staff are really kind, professional and helpful. Comfortable room, no kitchen. There are washing machines in the hotel for guests to use. We had a great time, recommended!
Stayed 4 nights in Sep 2025

8/10 Good

CHENG

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Small and clean room. Close to everything.Only thing I don't like is no slippers provided but I understand this might be standard for express hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Great friendly service, clean and comfortable amenities
Stayed 3 nights in Oct 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and Thai at reception, you couldn't ask for a more friendly, helpful person..
Stayed 2 nights in Oct 2025