21c Museum Hotel Durham

4.0 star property

Room options

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

8.6 out of 10
Excellent
(20 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Double Room, 2 Queen Beds

Luxury Double Room, 2 Queen Beds

Luxury Double Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(54 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Impaired)

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 King Bed (Hearing Impaired)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Accessible (Roll-in Shower)

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Room, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (21C)

Suite (21C)

Suite (21C)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Luxury Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed, Accessible

  • Sleeps 4
  • 1 Double Bed

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The Durham Hotel

About the area

Durham

A stay at 21c Museum Hotel Durham places you in the heart of Durham, within a 5-minute walk of Carolina Theatre and Durham Performing Arts Center. .This hotel is 0.2 mi (0.4 km) from Durham Convention Center and 0.3 mi (0.4 km) from American Tobacco Campus.

What's nearby

  • Durham Performing Arts Center - 3 min walk - 0.3 km
  • American Tobacco Campus - 4 min walk - 0.4 km
  • Durham Convention Center - 5 min walk - 0.4 km
  • Carolina Theatre - 5 min walk - 0.4 km
  • Durham Bulls Athletic Park - 7 min walk - 0.7 km

Getting around

  • Durham Station - 6 min walk
  • Raleigh-Durham International Airport (RDU) - 22 min drive

Restaurants

  • ‪The Daily Beer Bar - ‬2 min walk
  • ‪Luna Rotisserie & Empanadas - ‬1 min walk
  • ‪The Velvet Hippo - ‬3 min walk
  • ‪Bad Machines - ‬2 min walk
  • ‪Ninth Street Bakery - ‬2 min walk

About this property

21c Museum Hotel Durham

Hotel with a restaurant, 4-minute walk to Durham Performing Arts Center
21c Museum Hotel Durham offers 125 accommodations with minibars and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Durham hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 125 guestrooms featuring iPod docking stations and minibars. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as a sauna and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Counting House, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Durham? This hotel has 10500 square feet (975 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge.
Counting House - This restaurant specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Counting House

Things to do

  • 24-hour gym
  • Sauna
  • Steam room

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 10,500 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 5.00 per accommodation, per stay
The resort fee includes:
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

21c Museum Hotel Durham
Hotel 21c Museum Hotel Durham - MGallery Durham
Durham 21c Museum Hotel Durham - MGallery Hotel
Hotel 21c Museum Hotel Durham - MGallery
21c Museum Hotel Durham MGallery
21c Museum Durham MGallery
21c Museum Hotel Durham - MGallery Durham
21c Museum Hotel MGallery
21c Museum MGallery
21c Museum Hotel Durham
21c Museum Durham Mgallery
21c Museum Hotel Durham Hotel
21c Museum Hotel Durham Durham
21c Museum Hotel Durham MGallery
21c Museum Hotel Durham Hotel Durham

21c Museum Hotel Durham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 531 out of 1000 reviews
Rating 8 - Good. 222 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sean

Stayed 3 nights in Oct 2025

10/10 Excellent

Kristine, REDMOND

Stayed 1 night in Sep 2025

4/10 Poor

Scott

Stayed 1 night in Oct 2025

10/10 Excellent

Jared

Stayed 1 night in Oct 2025

10/10 Excellent

Algernon

Stayed 2 nights in Oct 2025

10/10 Excellent

Whitney

Stayed 1 night in Oct 2025

10/10 Excellent

Pete

Liked: Cleanliness
Great loved it
Stayed 2 nights in Oct 2025

10/10 Excellent

Darrell, Coon Valley

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely in every way. Great eco friendly hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A staple in Durham, NC

Room was clean. Location is excellent to DPAC, Durham Bulls and downtown. It’s walking distance to The Novus Apartments and to the Bodega. The smoothie shop Juice Keys is next door and it’s my absolute favorite! I love the art gallery that’s on the second floor. It’s open 24/7 and allows you to walk and enjoy art.
Stayed 2 nights in Oct 2025

10/10 Excellent

Charles

Stayed 1 night in Oct 2025

10/10 Excellent

De'Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Trent

Stayed 1 night in Oct 2025

10/10 Excellent

Allyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Ed

Stayed 1 night in Oct 2025

10/10 Excellent

Nathan, Amissville

Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel with great amenities, and a rotating art gallery. Within easy walking distance of multiple excellent restaurants and DPAC.
Stayed 2 nights in Oct 2025

2/10 Terrible

Lew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid the rooms near the noisy elevators. The place is not staffed properly after midnight - front desk was not there at all, and it took 30 minutes for me to get my car out of valet so I could get to the airport. Is this chain bankrupt, because the service indicates that.
Stayed 1 night in Oct 2025

4/10 Poor

Lew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is dirty. This place is not safe. The front desk and valet are not staffed properly after midnight. It was difficult to find somebody to get my car so I could catch a plane to the airport. Stay away from rooms near the elevators - they are noisy. Terribly value for the money.
Stayed 2 nights in Oct 2025

8/10 Good

Angelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for work.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrea

Stayed 1 night in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you enjoy art you will LOVE this hotel museum. Feels like spending the night in a small gallery.
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and convenient location for us
Stayed 1 night in Oct 2025

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service

Disappointed in the ambience of the hotel for the.

The room was clean! Love the shampoo/conditioner/lotions. Liked the Nespresso machine but it was tricky to work even with directions (more pods are needed also - my daughter chose medium roast & I was stuck with Dark Roast which was way too strong). When we arrived, my room was extremely hot. I let the front desk know & they said they’d send “engineering” to fix. My daughter and I turned the air down to 65 degrees and left for four hours. Came back and the room was still stifling hot. I called front desk again and they assured me it had been fixed. We went to bed very hot and woke up in the middle of the night freezing. Staff was very kind. The hotel seems to be under some level of construction or is just run down. For the price we paid, I would assume it would be a pristine hotel. The location of the hotel is ideal. Valet parking is your only option and VERY pricey.
Stayed 1 night in Oct 2025

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot
Stayed 1 night in Sep 2025