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Best Western PLUS Executive Hotel

2.5 star property

Photo gallery for Best Western PLUS Executive Hotel

Reception
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Free daily buffet breakfast
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Gym
  • Air conditioning

Explore the area

View map
7007 W Broad St, Richmond, VA, 23294
  • Place, Henrico Doctors' Hospital
    ‪3 min drive‬
  • Place, University of Richmond
    ‪6 min drive‬
  • Place, Lewis Ginter Botanical Garden
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(52 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Room amenity

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(25 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Richmond

With a stay at Best Western PLUS Executive Hotel in Richmond (Dumbarton), you'll be a 5-minute drive from University of Richmond and 10 minutes from Short Pump Town Center. .This hotel is 5.5 mi (8.9 km) from Virginia Commonwealth University and 6.7 mi (10.8 km) from Richmond Raceway.

What's nearby

  • Henrico Doctors' Hospital - 3 min drive - 2.5 km
  • University of Richmond - 6 min drive - 4.4 km
  • Lewis Ginter Botanical Garden - 6 min drive - 5.9 km
  • Virginia Commonwealth University - 9 min drive - 11.6 km
  • Short Pump Town Center - 10 min drive - 13.1 km

Getting around

  • Richmond Staples Mill Road Station - 3 min drive
  • Richmond Intl. Airport (RIC) - 21 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Cicis - ‬17 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Buffalo Wild Wings - ‬19 min walk

About this property

Best Western PLUS Executive Hotel

Hotel in Richmond with free breakfast and a fitness center
Best Western PLUS Executive Hotel offers 114 accommodations with coffee/tea makers and hair dryers. 48-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 114 guestrooms featuring microwaves and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Executive Hotel
Best Western Executive Hotel Richmond
Best Western Executive Richmond
Richmond Best Western
Best Western Richmond
Best Western Executive Hotel
Plus Executive Hotel Richmond
Best Western PLUS Executive Hotel Hotel
Best Western PLUS Executive Hotel Richmond
Best Western PLUS Executive Hotel Hotel Richmond

Reviews

Best Western PLUS Executive Hotel Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 431 out of 1018 reviews
Rating 8 - Good. 285 out of 1018 reviews
Rating 6 - Okay. 142 out of 1018 reviews
Rating 4 - Poor. 84 out of 1018 reviews
Rating 2 - Terrible. 76 out of 1018 reviews

Reviews

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy place good for one or two days stay.
Stayed 1 night in Jul 2025

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Stay

Hotel was clean, nice & comfortable. However, a storm came up & knocked out ALL electric on Board St.and the Hotel did not have a backup generator! Still Peter at front desk was pleasant & got us a FLash Light and lights came back around 9:30/10pm. This morning we spoke w/manager who achknowledged they need to have backup generator. Still nice people & clean Hotel. Yes we would stay again.
Stayed 1 night in Jul 2025

6/10 Okay

Rachel

Stayed 1 night in Jul 2025

6/10 Okay

SUSAN

Stayed 1 night in Jul 2025

8/10 Good

Daren

Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western

Amazing 😃😃😃
Stayed 4 nights in Jul 2025

10/10 Excellent

Walker

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Jul 2025

4/10 Poor

Michele

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was ok for one night. Everything was dirty and old. The hallways needed swept and elevators needed cleaned. Paint and drywall was crumbling in room and bathroom. The staff was NOT friendly or helpful at all. In the breakfast room there were 2 ladies working who were so rude to everyone.
Stayed 1 night in Jul 2025

8/10 Good

Anisha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Danielle

Liked: Staff & service
Disliked: Property conditions & facilities
The Expedia reviews for this hotel were good, especially for the price. I took a chance and the hotel is underwhelming. The building is old and the hallways and elevators are dingy. The hallway carpet seems to be from the 1970s. The rooms are toupdated, the flooring is LVP and the furnishings are nice enough. The bathroom was clean, but old. Overall the room is fine, but the hotel overall is not the best.
Stayed 1 night in Jul 2025

6/10 Okay

Kristin

Travelled with family
Not very clean. Stayed for three days and was told no cleaning till Monday. Not enough towels for two people, One bath and two small towels. Breakfast was not good, didn’t restock much. Eggs but then no sausage, sausage then no eggs. Slow on refilling milk, had to ask. Cleaning tables with same cloth they clean the inside of the muffin-bread bin.
Stayed 3 nights in Jul 2025

4/10 Poor

Devonda

Disliked: Cleanliness, property conditions & facilities
I liked everything except when I got ready to get in the bed and the sheets were dirty.
Stayed 1 night in Jul 2025

2/10 Terrible

Mansoor

Travelled with family
Disliked: Amenities
Very slow processing to get the room key. Name was wrong. No toilet paper, Key stopped working
Stayed 2 nights in Jul 2025

8/10 Good

Omer

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is a total disaster where there was cereal with no milk.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Hallways and elevator were disgusting. Customer service was great. While rooms were mostly updated, some of the work done was far from good. Breafast was decent. I had to ask for bedding for the sleeper sofa but bedding was brought up to room quickly.
Stayed 1 night in Jul 2025

10/10 Excellent

Jacob

Stayed 1 night in Jun 2025

10/10 Excellent

Garfield A

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay there again
Stayed 2 nights in Jun 2025

8/10 Good

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean nice staff very convenient
Stayed 1 night in Jun 2025

4/10 Poor

Sharon, West Bloomfield

Travelled with group
Disliked: Cleanliness, property conditions & facilities
This hotel was not a "plus" by any means. So disappointed. Wouldn't return.
Stayed 1 night in Jun 2025

10/10 Excellent

lori

Stayed 4 nights in May 2025

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Decent hotel - nothing spectacular. Basic rooms but very clean. Property seemed a little older. Staff were pleasant and polite. Safe area with plenty of dining options in the area.
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Customer Service was great
Stayed 3 nights in Jun 2025