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Candlewood Suites Chester Richmond by IHG

2.5 star property

Photo gallery for Candlewood Suites Chester Richmond by IHG

Room amenity
Exterior
Room
Exterior
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking available
  • 24/7 front desk

Explore the area

View map
225 E Hundred Rd, Chester, VA, 23836
  • Place, Parker's Battery Park
    ‪4 min drive‬
  • Place, James River
    ‪4 min drive‬
  • Place, Point of Rocks Park
    ‪4 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite

Room

Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Room

Studio Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Room

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Roll-in Shower (Mobility Accessible)

Room

Studio Suite, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications)

Room

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

Room

Studio Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Room

Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Room

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

Room

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Room

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Room

Studio Suite, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Room

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hyatt Select Richmond/Chester
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,003 reviews
The price is NZ$237
includes taxes & fees
25 Dec - 26 Dec
Hyatt Select Richmond/Chester

About the area

Chester

Located in Chester, Candlewood Suites Chester Richmond by IHG is within a 5-minute drive of Parker's Battery Park and Point of Rocks Park. .This hotel is 3 mi (4.9 km) from James River and 5 mi (8 km) from Hopewell City Marina.

What's nearby

  • Parker's Battery Park - 4 min drive - 3.8 km
  • James River - 4 min drive - 5.4 km
  • Point of Rocks Park - 4 min drive - 4.1 km
  • Hopewell City Marina - 7 min drive - 7.5 km
  • Beacon Theatre - 8 min drive - 8.9 km

Getting around

  • Richmond Main Street Station - 21 min drive
  • Richmond Intl. Airport (RIC) - 24 min drive

Restaurants

  • ‪Wawa - ‬17 min walk
  • ‪The Taphouse at Rivers Bend - ‬6 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Wendy's - ‬19 min walk
  • ‪Hardee's - ‬4 min drive

About this property

Candlewood Suites Chester Richmond by IHG

Hotel in Chester with a 24-hour front desk
Candlewood Suites Chester Richmond by IHG offers 151 accommodations.
Make yourself at home in one of the 151 guestrooms.
Self parking (subject to charges) is available onsite.

Property amenities

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 5 per day; includes in/out privileges)
  • Limited on-site self parking

Conveniences

  • 24-hour front desk

More

  • 8 floors

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Self parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Candlewood Suites Chester Richmond by IHG Hotel
Candlewood Suites Chester Richmond an IHG Hotel
Candlewood Suites Chester Richmond by IHG Chester
Candlewood Suites Chester Richmond by IHG Hotel Chester

Candlewood Suites Chester Richmond by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 66 reviews
Rating 8 - Good. 8 out of 66 reviews
Rating 6 - Okay. 2 out of 66 reviews
Rating 4 - Poor. 6 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Colin

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
To begin we got a hotel room with no view of the outside there was a pillar blocking the window. To continue me and my family got some of the worst sleep imaginable due to the thermostat not going lower the 69 degrees and the ac wasn’t consistent and kept turning off. Another thing is the WiFi didn’t work and there was no connection even when connecting to the WiFi. The staff was not helpful at all there was a lady who said she would bring us a fan and never did and there were two lady’s who where super rude to my mom who came to visit with food and when I walked out to get her after they wouldn’t allow her to my hotel I over heard them talking about her in a rude way. When we got to my room I called down and asked for the manager and she denied me. Overall all this was one of the worst experience at a hotel that I’ve had.
Stayed 2 nights in Sep 2025

8/10 Good

Humberto

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Rosy

Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

My stay was great I’ve stayed here back in June which prompted my stay this month. I came down from Alabama to Virginia to visit my spouse who’s in military AIT. If only early check in around 12 was possible as I was really tired from the driving but was able to check in early at 2 with the help of front desk
Stayed 2 nights in Aug 2025

8/10 Good

Adam

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was awesome! They went above and beyond to make sure we had an awesome stay. We are in the area quite a bit and this is now our go-to hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Kyjuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no parking so we had to park in the front. Hopefully don't get towed
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With the beautiful facilities, kind staff, and an immaculate room, we couldn’t have asked for a better experience!
Stayed 1 night in Aug 2025

4/10 Poor

Denesha

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Dishes dirty. Comforter dirty. Toilet dirty. Never been in a dirty candlewood suites before. Loved the shower and the mini apartment setting.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joe and Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and clean. Staff was professional and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
I’m very pleased with my stay at Candlewood Suites Chester Richmond. Front desk staff is pleasant and helpful. The room is clean, updated, all amenities one could need. The bed is comfortable. I’m traveling alone , senior woman, and feel safe here.
Stayed 1 night in Aug 2025

8/10 Good

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Aug 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, just couldn’t get a signal with cellphones
Stayed 1 night in Aug 2025

10/10 Excellent

Dione

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Noemi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities brand new and staff was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

samica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Wendy

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Not staying again.

Very disappointing. Thermastat unable to be adjusted lower than 68 however the room would not even cool to 68 the temperature stayed between 72-74. Woke up drenched in sweat. Shower only gets lukewarm not matter how hot you try to make it. Otherwise a very clean hotel. Staff seemed to still be in learning mode. Took 4 people to get me registered and that took them 20 minutes to assign me a room when I had a reservation.
Stayed 3 nights in Jul 2025

4/10 Poor

georgene

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Jul 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025