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Courtyard by Marriott Richmond Northwest

3.0 star property

Photo gallery for Courtyard by Marriott Richmond Northwest

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Lobby lounge
Property amenity
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Parking included
  • Laundry

Explore the area

View map
3950 Westerre Pkwy, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪7 min drive‬
  • Place, University of Richmond
    ‪11 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(14 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(36 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Richmond

When you stay at Courtyard by Marriott Richmond Northwest in Richmond, you'll be in the business district, within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 11.3 mi (18.2 km) from Virginia Commonwealth University and 12 mi (19.3 km) from Broad Street.

What's nearby

  • Short Pump Town Center - 4 min drive - 4.2 km
  • Henrico Doctors' Hospital - 7 min drive - 7.5 km
  • University of Richmond - 11 min drive - 10.5 km
  • Lewis Ginter Botanical Garden - 12 min drive - 12.8 km
  • Virginia Commonwealth University - 15 min drive - 19.4 km

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬12 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Cupertino's NY Bagels & Deli - ‬11 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Silver Diner - ‬12 min walk

About this property

Courtyard by Marriott Richmond Northwest

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Courtyard by Marriott Richmond Northwest offers 154 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 154 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Satisfy your appetite with American cuisine at The Bistro, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Richmond? This hotel has 1927 square feet (179 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,927 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Northwest Hotel Richmond
Courtyard Marriott Northwest Richmond
Courtyard Marriott Richmond Northwest
Courtyard Northwest
Courtyard Northwest Richmond
Courtyard Richmond Marriott
Courtyard Richmond Northwest
Marriott Richmond Northwest
Courtyard Marriott Richmond Northwest Hotel
Richmond Courtyard Marriott
Courtyard By Marriott Richmond Northwest Hotel Richmond
Courtyard by Marriott Richmond Northwest Hotel
Courtyard by Marriott Richmond Northwest Richmond
Courtyard by Marriott Richmond Northwest Hotel Richmond

Reviews

Courtyard by Marriott Richmond Northwest Reviews

8.6

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 465 out of 825 reviews
Rating 8 - Good. 227 out of 825 reviews
Rating 6 - Okay. 74 out of 825 reviews
Rating 4 - Poor. 28 out of 825 reviews
Rating 2 - Terrible. 31 out of 825 reviews

Reviews

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and updates
Stayed 1 night in Jul 2025

8/10 Good

Homer

Stayed 2 nights in Jul 2025

6/10 Okay

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Generally ok

Stayed 1 night in Jul 2025

4/10 Poor

Jacqueline

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the fact of remodeling of the hotel. laundry just terrible
Stayed 3 nights in Jul 2025

8/10 Good

walter

Stayed 2 nights in Jul 2025

8/10 Good

harold

Stayed 4 nights in Jul 2025

8/10 Good

Shawn, Chandler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite older but renovated property. Priced accordingly. Easy shopping and dining nearby if needed, not walking distance but within a mile or two.
Stayed 1 night in Jul 2025

10/10 Excellent

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
You can tell the staff genuinely cares about creating a great guest experience. The service was outstanding. My room was very comfortable, and I loved the glassed-in shower and thoughtful layout. The hotel is also in a great location, with plenty of dining and entertainment options nearby. The price was very reasonable for the quality. Well done, and thank you for making my stay so enjoyable. – Fritz Alders
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

10/10 Excellent

Gabrielle

Stayed 2 nights in Jun 2025

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and relaxing, SLEPT WELL
Stayed 1 night in Jun 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 days to spend family time in richmond. Worked out well with having a suite, and walk out patio! Room was modern and comfortable. Beds are good, a little softer would be good.
Sunset from 302
Stayed 4 nights in Jun 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, amenities
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

LORELEI, Florence

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location, nice staff
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Jun 2025

10/10 Excellent

mark

Stayed 1 night in Jun 2025

8/10 Good

LORELEI, Florence

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very kind, helpful, courteous staff.
Stayed 1 night in Jun 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

maitree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Sheila

Disliked: Cleanliness, amenities, property conditions & facilities
The stall shower was ridiculously made; one door doesn’t open at all; other is narrow plus shower stall dirty. The pillows and mattress awfully soft. Marriott Courtyard doesn’t give u fresh towels until your 5th day! Truly unacceptable for a high end courtyard. Would not recommend.
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness

New management needed

Had the unexpected rude interaction with the floor manager been normal oppose to aggressively belligerent i would have given 4 stars. Everyone was nice and acoomadating there. I asked one simple question for clarification and maybe she was having a bad day but she went into a ghetto unprofessional rant til i still calmly explained i was a gold member and began recording then she understood my simple question and became sooo nice. Never experienced that ay any Marriot or other hotel for that matter. Especially since it wasn't a question that even warrented any sort of offense to be taken...🤔
Stayed 14 nights in May 2025

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Charles

Liked: Cleanliness, room comfort
Disliked: Staff & service

Hello ??? Anyone ???

Never replied to lost item request. Hotel was going through renovations no one mentioned making it noisy.
Stayed 1 night in May 2025

10/10 Excellent

Legacy

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place in general i always come here for the most part the people are so kind and helpful and very friendly..
Stayed 6 nights in May 2025

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025