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Extended Stay America Select Suites - Richmond - West End - I-64

2.5 star property

Photo gallery for Extended Stay America Select Suites - Richmond - West End - I-64

Studio, 2 Queen Beds, Non Smoking
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking
Exterior
Lobby
Property amenity

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View map
10961 W Broad St, Richmond, VA, 23060
  • Short Pump Town Center
    ‪3 min drive‬
  • Henrico Doctors' Hospital
    ‪6 min drive‬
  • University of Richmond
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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The price is NZ$155
includes taxes & fees
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About the area

Richmond

When you stay at Extended Stay America Select Suites - Richmond - West End - I-64 in Richmond, you'll be in the suburbs, within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 12.2 mi (19.6 km) from Virginia Commonwealth University and 12.9 mi (20.7 km) from Broad Street.

What's nearby

  • Short Pump Town Center - 3 min drive - 3.8 km
  • Henrico Doctors' Hospital - 6 min drive - 7.5 km
  • University of Richmond - 10 min drive - 10.5 km
  • Lewis Ginter Botanical Garden - 12 min drive - 13.1 km
  • Virginia Commonwealth University - 14 min drive - 19.5 km

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Cupertino's NY Bagels & Deli - ‬3 min walk
  • ‪Silver Diner - ‬10 min walk
  • ‪Five Guys - ‬4 min walk
  • ‪Moe's Southwest Grill - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk

About this property

Extended Stay America Select Suites - Richmond - West End - I-64

Suburban hotel in Richmond with free parking
Extended Stay America Select Suites - Richmond - West End - I-64 offers 142 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 142 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include express check-out, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Richmond West End
Extended Stay America Richmond West End I-64
Extended Stay America Richmond West End I-64 Aparthotel
Extended Stay America Richmond West End I-64 Glen Allen
Homestead Studio Suites Richmond / Innsbrook Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel
Extended Stay America Richmond West End I 64
Extend Stay America Richmond
Extended Stay America Richmond West End I 64
Extended Stay America Suites Richmond West End I64

Reviews

Extended Stay America Select Suites - Richmond - West End - I-64 Reviews

6.2

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 305 out of 1001 reviews
Rating 8 - Good. 133 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 168 out of 1001 reviews
Rating 2 - Terrible. 273 out of 1001 reviews

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. I needed more fresh towels, so I went to the front desk, where the clerk handed them to me. Very professional. Satisfied .
Stayed 1 night in Jun 2025

10/10 Excellent

keneth

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Jun 2025

2/10 Terrible

Levi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty

The odor of urine, the dirty walls, sheets, everything…
Stayed 1 night in Jun 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing, there was roaches in the refrigerator, they charged for sheets for the pull out
Stayed 1 night in Jun 2025

4/10 Poor

Patrick

Liked: Cleanliness
Disliked: Staff & service
The room was very clean. However there was no soap or shampoo available to take a shower. I left a day early because I could not shower. When I went to sign out early, no one was available to let them know. I just dropped the key off in a slot and left. I will not be staying there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quick ckeckin process. Clerk was helpful. Roomwise good and clean . Not a bad stay at all
Stayed 1 night in Jun 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Stayed 1 night in Jun 2025

10/10 Excellent

Arlette

Stayed 4 nights in Jun 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay here with my fiancé.
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicev stay
Stayed 1 night in Jun 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Sharon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Never forget to read the recent reviews of a hotel. The two most important questions in a hotel are Is it clean? And How’s the mattress. The room was filthy. The sink and tub did not drain properly. Walking in sock feet a few feet around the room left the socks black. Coming into the parking lot we spotted a rat running from the building to the woods across the road. I did check the mattress for bugs, however I did not find any evidence of bugs, so we stayed one night and did sleep well on the mattress. That does not make up for the filth in the room. I did not take pictures. I do not want to remember this room.
Stayed 2 nights in Jun 2025

4/10 Poor

Melvin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nasy

Smells like dirty socks the chair at the table was missing tiny towels. along with nasty paint chipped tub.
Stayed 1 night in Jun 2025

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My reservations were canceled because I arrived late and the lobby was closed. However, a front desk clerk opened the door and let me in. He was able to check me in. I am thankful for that person.
Stayed 1 night in May 2025

10/10 Excellent

keneth

Liked: Cleanliness, amenities, property conditions & facilities
Chcecking was faster then i accepted.
Stayed 1 night in May 2025

6/10 Okay

Karin

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The property is very nice and in a nice area. The room rate is reasonable for the purpose. I think the units need some updating (cabinets, towel racks) and definitely need a good scrubbing - especially the floor. For the money, this place suits our purposes perfectly and we'll probably be back.
Stayed 2 nights in May 2025

2/10 Terrible

Jewel

Had bed bugs we couldn't stay.
Stayed 1 night in May 2025

2/10 Terrible

Holly

Travelled with family
Disliked: Staff & service

Wouldn’t recommend.

The room wasn’t at all what I expected. I’m okay with older and simple, but we saw a rat run in front of our room as we were walking towards it. The interior doors of the room looked like they either had damage from water or something had been gnawing on them. The shower did not look clean so we didn’t use it. It’s just not what we expected.
Stayed 1 night in May 2025

10/10 Excellent

Lachana, Hopewell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice
Stayed 1 night in May 2025

10/10 Excellent

Wazhma

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in May 2025

10/10 Excellent

Anna

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in May 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Stayed 1 night in May 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, convenient with nearby plazas, and loved that it had a full kitchen
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy.The only thing I would say I was disappointed with was my room didn't have an oven
Stayed 2 nights in May 2025