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Four Points by Sheraton Richmond

3.5 star property

Photo gallery for Four Points by Sheraton Richmond

Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Indoor pool, seasonal outdoor pool
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar

Explore the area

Map
9901 Midlothian Tpke, Richmond, VA, 23235
  • Johnston-Willis Hospital
    ‪3 min drive‬
  • Chesterfield Towne Center
    ‪4 min drive‬
  • University of Richmond
    ‪14 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, Multiple Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed, Lake View

  • 29 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Queen Beds, Lake View

  • 29 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Executive Suite, 1 Bedroom

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property - evening/night

Hyatt Place Richmond/Arboretum

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.0 out of 5, Very good, (1008)
The price is NZ$191
for 1 room
includes taxes & fees
30 Jun - 1 Jul
Hyatt Place Richmond/Arboretum

About the area

Richmond

With a stay at Four Points by Sheraton Richmond in Richmond (North Chesterfield), you'll be within a 15-minute drive of University of Richmond and Virginia Commonwealth University. .This hotel is 17.4 mi (28.1 km) from Short Pump Town Center and 10 mi (16 km) from Broad Street.

What's nearby

  • Johnston-Willis Hospital - 3 min drive - 2.4 km
  • Chesterfield Towne Center - 4 min drive - 4.1 km
  • Chippenham Hospital - 6 min drive - 7.8 km
  • Virginia Commonwealth University - 13 min drive - 16.4 km
  • University of Richmond - 14 min drive - 11.8 km

Getting around

  • Richmond Main Street Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Arby's - ‬2 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Kickback Jack's - ‬16 min walk

About this property

Four Points by Sheraton Richmond

Lakefront hotel with area shuttle service and a fitness center
Four Points by Sheraton Richmond offers 194 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 194 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, wedding services, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, Cafe Palm, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Richmond? This hotel has 4000 square feet (360 square meters) of space consisting of conference space and 9 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge.
Cafe Palm - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Ivy Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Arabic, English, German, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 13 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Palm
  • Ivy Lounge

Things to do

  • Gym
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business centre
  • 4,000 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Portable shower seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 13 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 20 per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Richmond Park South
Sheraton Richmond Park South Hotel
Richmond Sheraton
Sheraton Richmond
Four Points Sheraton Richmond Hotel
Four Points Sheraton Richmond
Four Points by Sheraton Richmond Hotel
Four Points by Sheraton Richmond Richmond
Four Points by Sheraton Richmond Hotel Richmond

Four Points by Sheraton Richmond Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 575 out of 1003 reviews
Rating 8 - Good. 253 out of 1003 reviews
Rating 6 - Okay. 85 out of 1003 reviews
Rating 4 - Poor. 53 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Phillip, Snellville

Liked: Cleanliness, staff & service, property conditions & facilities
I will stay here every time I come to Richmond
Stayed 2 nights in Mar 2025

8/10 Good

Carmen, State College

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the room was very comfortable. We stayed for 3 nights but didn’t get housekeeping, so perhaps we should have asked. The downside was the busy area with loud traffic at times. Wish we would have gotten a room facing the back. The pond with the geese made for a nice walk and there was a gazebo with tables. The proximity to Applebees was also handy. Lots of restaurants nearby!
Stayed 3 nights in Mar 2025

10/10 Excellent

Arlen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all polite and accommodating. The room was big and it was very quiet. I did get a scam phone call to the room asking me to verify my credit card. Of course I said no and went down to let the front desk know what was going on. My neighbor next door stated he also got a phone call but he hung up. The front desk called the manager, and I hope something can be done to warn customers that this is happening. All in all, despite that event, it was a nice stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Giuseppe, Cape coral

Stayed 3 nights in Feb 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Feb 2025

6/10 Okay

Sharon

Liked: Staff & service, room comfort
Disliked: Cleanliness

Great staff, room nice but black mold!

Hotel looked really nice & staff were professional & friendly. Was given room 734 & looked great. Before sleeping & in morning I had breathing issues & coughing. I use an inhaler, & breathing was worse. Saw a/c unit had black mold. Told front desk. They were apologetic & got 6th floor room. Clean, very comfy & no black mold. Ate at the restaurant in hotel. Was empty, staff weren’t great and fish & chips was worst I’ve had, like cardboard. Menu was like a piece of scratch paper, but on the bottom said automatic 15% gratuity. At one point I was waiting for my check & no staff around for about 3-4 minutes. After I got the check I asked about the automatic gratuity & employee didn’t know what I was talking about. Before I checked out I also saw I was double charged for my room! They assured me it would come off in 3-5 days. Oh & hot water was not working for almost 2 days.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kianya

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

10/10 Excellent

tiger

Stayed 1 night in Feb 2025

8/10 Good

Lisa

Stayed 1 night in Feb 2025

8/10 Good

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

tonya

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Corrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mohamed

Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Derick

Stayed 2 nights in Jan 2025

10/10 Excellent

Shawn

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking to the store
Stayed 1 night in Jan 2025

8/10 Good

Shatia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2025

10/10 Excellent

thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and room was beautiful
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2025

10/10 Excellent

RENEE

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean, staff friendly and loved that we were able to have our dog, food and drinks in a nice common area just outside of restaurant while visiting with family.
Stayed 1 night in Feb 2025

10/10 Excellent

Meryl, Yonkers

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Lovely helpful staff and very clean. Food good. Property itself needs desperate updating. Old carpets, leaky faucets with poor water pressure. Very dated. Still, convenient, dog friendly and wonderful staff and very clean
Stayed 1 night in Feb 2025