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Hampton Inn & Suites Richmond - Downtown

2.5 star property

Photo gallery for Hampton Inn & Suites Richmond - Downtown

Guests can dine al fresco in this stylish outdoor space with ample seating and a sleek bar area.
Business center with central island desk, shelving units, and pendant light.
Relax in comfort with two large beds and a desk for work or relaxation.
Enjoy a delicious breakfast spread with a variety of eggs, fruits, and pastries.
Welcome to the Mother of States, where guests can check in and relax in a stylish reception area with a digital display and comfortable seating.

Popular amenities

  • Kitchen
  • Bar
  • Parking available
  • Pet-friendly
  • Breakfast included
  • Housekeeping

Explore the area

Map
700 East Main Street - Suite A, Richmond, VA, 23219
  • Broad Street
    ‪3 min walk‬
  • Greater Richmond Convention Center
    ‪8 min walk‬
  • Virginia Commonwealth University
    ‪11 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Studio, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking (Hearing)

Free toiletries, hair dryer, bathrobes, towels

Room, Accessible, Non Smoking (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, bathrobes, towels

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Bathtub

Free toiletries, hair dryer, bathrobes, towels

Room, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, bathrobes, towels

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Studio, Accessible, Non Smoking (Hearing)

7.0 out of 10
Good
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Corner (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Corner (Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Hearing)

Free toiletries, hair dryer, bathrobes, towels

Room, Accessible, Non Smoking (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(20 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Accessible, Non Smoking (Hearing)

Free toiletries, hair dryer, bathrobes, towels

Studio, Accessible, Non Smoking (Hearing)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Corner

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Corner

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Relax on the outdoor terrace with comfortable seating and city views.

Homewood Suites by Hilton Richmond - Downtown

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (505)
The price is NZ$331
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Homewood Suites by Hilton Richmond - Downtown

About the area

Richmond

A stay at Hampton Inn & Suites Richmond - Downtown places you in the heart of Richmond, within a 5-minute walk of Broad Street and The National. .This hotel is 0.5 mi (0.8 km) from Virginia Commonwealth University and 0.6 mi (1 km) from Greater Richmond Convention Center.

What's nearby

  • Broad Street - 3 min walk - 0.3 km
  • The National - 5 min walk - 0.4 km
  • Greater Richmond Convention Center - 8 min walk - 0.7 km
  • Virginia Commonwealth University - 11 min walk - 1.0 km
  • Altria Theater - 19 min walk - 1.6 km

Getting around

  • Richmond Main Street Station - 12 min walk
  • Richmond Intl. Airport (RIC) - 14 min drive

Restaurants

  • ‪Penny Lane Pub - ‬4 min walk
  • ‪Capital Ale House - ‬1 min walk
  • ‪Quench Food + Spirits - ‬4 min walk
  • ‪Secret Sandwich Society - ‬5 min walk
  • ‪Spice of India - ‬2 min walk

About this property

Hampton Inn & Suites Richmond - Downtown

Hotel with free breakfast, a quick walk to Broad Street
Hampton Inn & Suites Richmond - Downtown offers 144 accommodations with laptop-compatible safes and coffee/tea makers. 37-inch LCD televisions come with pay movies. Accommodations have kitchenettes with microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 144 guestrooms, featuring kitchenettes. Wired and wireless internet access is complimentary, while 37-inch LCD televisions with pay movies provide entertainment. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Richmond? This hotel has 7000 square feet (650 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7,000 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Richmond Downtown Hotel
Hampton Inn Richmond Downtown
Hampton & Suites Richmond
Hampton Inn & Suites Richmond - Downtown Hotel
Hampton Inn & Suites Richmond - Downtown Richmond
Hampton Inn & Suites Richmond - Downtown Hotel Richmond

Hampton Inn & Suites Richmond - Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 376 out of 986 reviews
Rating 8 - Good. 280 out of 986 reviews
Rating 6 - Okay. 143 out of 986 reviews
Rating 4 - Poor. 97 out of 986 reviews
Rating 2 - Terrible. 90 out of 986 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Becky

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We loved the size of our suite, and it was clean. But our room was very hot and humid because our AC apparently wasn’t working even though we had it set on 64. The water in our room was scalding hot. Both mornings the breakfast area was opened up late which was inconvenient for one who is on a very tight schedule. The coffee the second day was leftover from the night before and COLD. Not very good choices for breakfast as far as a fresh fruit selection. Overall, for the price we pay we were very disappointed in this Hampton Inn and Suites
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Disliked: Room comfort
The bed was hard, the pillows were distinctly average, the Direct TV had no streaming ability.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Apr 2025

8/10 Good

Linda Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in Mar 2025

4/10 Poor

Gina

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
First of all, they offer parking but it’s $25 to park overnight, which was not disclosed while booking second the lobby is closed most of the time…we arrived at night and it was closed. We had to find our way through a different way and use their neighboring hotel to check in. Thirdly, the sofa bed did not have bedding in the room. The room was reserved to sleep six which meant we required the use of the sofa bed. we were told to try the other neighboring hotel again for extra pillows and blankets, but they told us they should be in the closet which they were not so there were no pillows or blankets for the sofa. My kids had no pillows or blankets that night. The breakfast was also old, barely warm and pretty gross but not unexpected in a continental breakfast type situation. Elevators were very difficult to use. They were completely digital and you could not access or alter the floors from inside the elevator very confusing and very weird. Overall, the property was clean enough. The biggest complaint was that there was not any bedding for the sofa bed, which is a huge problem when we needed that bedding for our kids.
Stayed 1 night in Apr 2025

6/10 Okay

Antoine

Stayed 1 night in Apr 2025

2/10 Terrible

Emily

When we saw the street level view on google maps, we didn’t even go. That, combined with all I read after about how difficult it was to park. We stayed at another hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a little crazy due to the size of the parking garage. Hotel room was clean.
Stayed 2 nights in Apr 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service
It was nice to walk to food
Stayed 2 nights in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
close to convention center
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Florence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025

6/10 Okay

Raymond

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was great having the room. The only downside was that the ac unit made a noise that I hardly slept one night and that I was given the offer to get a new room but a downgrade or have a fan and I chose to have a fan because I didn’t want to go through all the trouble of moving everything over. And thankfully I was given a discount and reimburse of about $200. And also parking garage is just about difficult to try to find and park and I feel it’ll be an issue down the road and I had minor scratch on the roof of my vehicle at the top floor which I believe should be fixable
Stayed 3 nights in Mar 2025

2/10 Terrible

CATHY

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacquelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super clean. Great location and easily walkable to convention center and Capitol building. Free breakfast was really good.
Stayed 2 nights in Mar 2025

2/10 Terrible

Battana

Stayed 3 nights in Mar 2025

4/10 Poor

Tori

Disliked: Cleanliness, staff & service

Let down for the price

I recently stayed at the Hampton Inn for my 30th birthday, and unfortunately, my experience was far from what I had hoped. I feel compelled to share my feedback regarding the service and accommodations, as it was a significant letdown for such a special occasion. Upon checking in, there was a lack of communication from the staff. The attendant did not greet me or ask for my name; instead, he took my ID without saying anything, which took me by surprise as i was not expecting that. He was on his cell phone throughout the process. This lack of attention set a negative tone for my stay. Furthermore, when we arrived at our room, it was not the room I had booked. The bathroom was not properly cleaned, as there was hair on the counter, and there was no soap provided. I was informed that nothing could be done to rectify the situation since the hotel was sold out, which left me very disappointed. Given the amount I paid, which was $250.00, I expected a much higher standard of service and cleanliness. This experience has assured me that I will not return to the Hampton Inn in the future, especially after planning a surprise birthday stay. Thank you for taking the time to read my concerns. I hope you can address these issues to improve future guests' experiences.
Stayed 1 night in Mar 2025

8/10 Good

Imelda, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

LaShawn

Stayed 1 night in Nov 2024

4/10 Poor

Elizabeth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

4/10 Poor

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Let me preface this by saying the hotel was completely booked for a convention and they were extremely busy. However, we booked a room that can sleep four people, we had three, and there were only two towels in the room. When we called the front desk they said they were out of towels, but would put our room on the list to get some. We left to attend an event and got back late to our room. No towels had been delivered. When we pulled out the couch we found that there were no sheets, pillows, or blankets. The person at the front desk said they didn't have any and that housekeeping was not there. They rudely directed me to the lobby of the Embassy Suites, in the same building, and said I would have to go get them myself because no one else was working. The lady at the Embassy Suites desk was much more professional, gave us a set of sheets, but no pillows, blankets, or towels. She again took our room number and said we'd have towels in the morning. The next morning we checked with the front desk and there were still no towels. We tried breakfast and the coffee was out for over an hour. Luckily the Embassy Suites buffet was fully stocked and we were able to head upstairs to get coffee. Finally, around 10am, I passed a member of the house keeping staff in my hallway and practically begged her for one extra towel so we could all shower. My best advice, if you're looking to stay here, book through the Embassy Suites. The customer service was much better.
Stayed 1 night in Mar 2025