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Hampton Inn & Suites Richmond Short Pump

2.5 star property

Photo gallery for Hampton Inn & Suites Richmond Short Pump

Free daily buffet breakfast
Indoor pool
Terrace/patio
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
12341 West Broad Street, Richmond, VA, 23233
  • Place, Sheltering Arms Institute
    ‪19 min walk‬
  • Place, Short Pump Town Center
    ‪2 min drive‬
  • Place, University of Richmond
    ‪13 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Desk, laptop workspace, WiFi, bed sheets

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

8.8 out of 10
Excellent
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Bathroom

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(27 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Desk, laptop workspace, WiFi, bed sheets

Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio
Home2 Suites by Hilton Richmond Short Pump
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.6 out of 5, Wonderful, 620 reviews
The price is NZ$284
includes taxes & fees
7 Feb - 8 Feb
Home2 Suites by Hilton Richmond Short Pump

About the area

Richmond

When you stay at Hampton Inn & Suites Richmond Short Pump in Richmond, you'll be in a shopping district, within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 1.2 mi (1.9 km) from Sheltering Arms Institute and 4.7 mi (7.5 km) from Bowl America Short Pump.

What's nearby

  • Sheltering Arms Institute - 19 min walk - 1.6 km
  • Short Pump Town Center - 2 min drive - 2.5 km
  • University of Richmond - 13 min drive - 17.4 km
  • Greater Richmond Convention Center - 18 min drive - 28.4 km
  • Kings Dominion - 25 min drive - 47.5 km

Getting around

  • Richmond Main Street Station - 20 min drive
  • Richmond Intl. Airport (RIC) - 30 min drive

Restaurants

  • ‪Wawa - ‬11 min walk
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪Chick-fil-A - ‬17 min walk
  • ‪Capital One Café - ‬4 min drive
  • ‪Starbucks - ‬5 min drive

About this property

Hampton Inn & Suites Richmond Short Pump

Suburban hotel with an indoor pool, near Short Pump Town Center
Hampton Inn & Suites Richmond Short Pump offers 128 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. 28-inch flat-screen televisions come with premium cable channels and pay movies. Microwaves and coffee/tea makers are provided. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 128 guestrooms featuring microwaves and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, a 24-hour front desk, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free RV/bus/lorry parking on site
  • Uncovered parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn & Suites Richmond Short Pump Hotel
Hampton Inn & Suites Richmond Short Pump Richmond
Hampton Inn & Suites Richmond Short Pump Hotel Richmond

Hampton Inn & Suites Richmond Short Pump Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 324 out of 418 reviews
Rating 8 - Good. 62 out of 418 reviews
Rating 6 - Okay. 14 out of 418 reviews
Rating 4 - Poor. 7 out of 418 reviews
Rating 2 - Terrible. 11 out of 418 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tina

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean rooms and nice staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Julianne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Susan at the front desk was great
Stayed 1 night in Oct 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access. Pleasant staff'
Stayed 1 night in Oct 2025

10/10 Excellent

Monique, Kodak

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and responsive. Facility clean and bed was comfortable
Stayed 3 nights in Oct 2025

8/10 Good

Julianne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Susan at the front desk was awesome and extremely helpful as well as other front desk staff. Great location with close shopping, eating, etc

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Allison

Liked: Cleanliness, property conditions & facilities, room comfort
Short stay. No complaints.
Stayed 1 night in Oct 2025

10/10 Excellent

Leslie

Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No shampoo in the dispenser
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. Would use again.
Stayed 1 night in Oct 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Lawrence

Stayed 2 nights in Oct 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely kind. Property was clean and well appointed. One elevator needed attention.
Stayed 1 night in Sep 2025

10/10 Excellent

Todd

Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony, Easton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Andria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Sep 2025

10/10 Excellent

Carrington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Trudy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Amenities
Stayed 1 night in Sep 2025

6/10 Okay

Gracie

Travelled with partner
The sheets were really sub par at this hotel. I could not believe the coarseness of the top sheet and have never experienced the lack of a decent quality of linens at a Hampton Inn before.☹️
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Amenities
Clean, staff was extremely nice and welcoming.
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025