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We loved everything about our trip. Hotel was wonderful. Staff was very nice and helpful specially Zach at the concierge he was wonderful and made our trip even more fun thank you Zach

The employees were absolutely the sweetest and so helpful. The vibe in the hotel was just so full of aloha. The restaurants were over the top, we loved the breakfast buffet, which was reasonable for us. We loved having Starbucks starting at 5:30 am in the lobby! Rooms were just perfect for us. The location connected to the mall was over the top convenient. I think we had to go to Target everyday. This was most easiest trip with this great location away from being in the center of Waikiki

Was very clean and comfortable.

We had an awesome stay here. The home was extremely clean, great back yard and tub for the kids! Will definitely book again for our next Oahu vacation!

Lovely quiet place for family trip

I'm not sure where to start, this nothing short of a terrible experience. I would avoid reserving this house or other properties by this owner. I chose this house because it was listed as having Air Conditioning which was important for my elderly parents. This house is not a single structure but is rather three separate striations with one structure being the kitchen/living room and the other two structures contain the bedrooms. The living room structure does not have any air conditioning what so ever. Each of the bedroom buildings have air conditioning but one of these air conditioners was not working and the rude air conditioning technician that showed up was too incompetent to troubleshoot without help from the Mitsubishi factory. As instructed the day before my arrival I went through the 'Pre-arrival Checkin List' I received from the owner and discovered the owner attempted to extort me of 750 to use the air conditioning. When I expressed concern with the rental agency I was informed to cancel the reservation which I did not because I had already read the contract and they would not be returning any of my money if I did. I'd be willing to bet this extortion/cancel reservation strategy works on many people and I'm glad I didn't take the bait. The truth is the buildings are run down and the door locks/handles don't work properly. The hot water in the middle building does not work so the kids had to take semi cold showers. Also the kids each received bug bites each night.