Hilton Garden Inn Richmond South/Southpark

3.0 star property

Photo gallery for Hilton Garden Inn Richmond South/Southpark

Terrace/patio
Exterior
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Snack bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
800 Southpark Blvd, Colonial Heights, VA, 23834
  • Place, Keystone Antique Truck and Tractor Museum
    ‪6 min walk‬
  • Place, Southpark Mall
    ‪10 min walk‬
  • Place, Virginia State University
    ‪4 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 King Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Jetted Tub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Accessible

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 King Bed with Sofa bed, Accessible (Hearing Accessible with Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Room

  • Sleeps 3

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 3

King Room With Whirlpool

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 5

Mobility/Hearing Accessible King Room with Roll in Shower

  • Sleeps 3

Mobility Accessible One-Bedroom Deluxe Suite with Tub

  • Sleeps 3

1Kng Dlx Suite Mobility/Hearing Access Tub

  • Sleeps 4

Deluxe One-Bedroom Suite With 1 King Bed And Sofabed

  • Sleeps 3

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Colonial Heights

Located in Colonial Heights, Hilton Garden Inn Richmond South/Southpark is in the business district, within a 15-minute walk of Regal Southpark Mall and Southpark Mall. .This hotel is 0.8 mi (1.3 km) from Appomattox River and 1.3 mi (2.1 km) from Keystone Antique Truck and Tractor Museum.

What's nearby

  • Keystone Antique Truck and Tractor Museum - 6 min walk - 0.6 km
  • Southpark Mall - 10 min walk - 0.9 km
  • Violet Bank Museum - 20 min walk - 1.7 km
  • Swaders Sports Park - 3 min drive - 2.7 km
  • Virginia State University - 4 min drive - 4.5 km

Getting around

  • Petersburg Station - 7 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Subway - ‬10 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Sedona Taphouse - ‬18 min walk
  • ‪Sonic Drive-In - ‬19 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk

About this property

Hilton Garden Inn Richmond South/Southpark

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Hilton Garden Inn Richmond South/Southpark offers 155 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Premium cable television is provided. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Colonial Heights hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 155 guestrooms featuring microwaves. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite to eat at Great American Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Great American Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grille

Things to do

  • 24-hour gym
  • Arcade/game room
  • Library
  • Playground
  • Shopping

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms

Outdoors

  • Firepit
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2004
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Uncovered self parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Richmond South/Southpark
Hilton Garden Inn Richmond South/Southpark Colonial Heights
South/Southpark
Hilton Garden Inn Richmond South/Southpark Hotel
Hilton Colonial Heights
Colonial Heights Hilton
Hilton Richmond Southpark
Hilton Garden Inn Richmond South/Southpark Hotel
Hilton Garden Inn Richmond South/Southpark Colonial Heights

Hilton Garden Inn Richmond South/Southpark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 931 reviews
Rating 8 - Good. 217 out of 931 reviews
Rating 6 - Okay. 92 out of 931 reviews
Rating 4 - Poor. 39 out of 931 reviews
Rating 2 - Terrible. 50 out of 931 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Dr Adrienne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was tired from work when I checked in. I was advised that they no longer had a pool nor did any of the rooms have tubs. Once i checked in the front desk attendant advised me that there actually were rooms that had tubs
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and a lot of shopping and dining areas near by.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jasmine

Stayed 1 night in Sep 2025

10/10 Excellent

Lindsay

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jaqueline

Stayed 1 night in Aug 2025

8/10 Good

Molly

Travelled with family
Liked: Cleanliness, amenities
Toilet seat very low. Seniors with arthritis would struggle
Stayed 2 nights in Aug 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Swimming Pool at a Hilton Hotel!

When we stay at a Hilton property we expect a swimming pool. We had a child in our party who was extremely disappointed because they could not swim during the last major summer holiday of the year. We should be told if a swimming pool is not included. This was grossly unfair. Didn’t expect this from a hotel of this caliber.
Stayed 2 nights in Aug 2025

10/10 Excellent

Delma

Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Aug 2025

10/10 Excellent

Lakita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicer than I expected

Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In South Park Mall with a variety of restaurants and convenient shopping for our son at VSU
Stayed 3 nights in Aug 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

December

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was centrally located to so many different places it was a great choice. There is a restaurant directly behind the hotel called Milk & Honey, reconnected by hotel staff and it was DELICIOUS! Shopping is all around. I would definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Iveta

Liked: Cleanliness, staff & service, property conditions & facilities
Great accomodations, super friendly staff, especially our morning waitress!
Stayed 2 nights in Aug 2025

10/10 Excellent

Tiffany, Union

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, nice staff and clean room
Stayed 1 night in Aug 2025

6/10 Okay

Matthew

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
A bang average hotel with no character and minimal staff. Everything takes ages. The lady behind the bar is the slowest server I've ever seen. Literally takes ten minutes per drink. Don't go if you're thirsty
Stayed 5 nights in Aug 2025

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Did not like that we could not get Hilton Honor points for this stay. Room had no remote but was brought up to us fairly quickly. Iron was broken. One lamp was broken and hanging. Restaurant for dinner wasn't very good but waitress was by herself and very good. Food was just passable and seemed high in price. Breakfast was better and food was very good. Charged for parking- didn't last time we were there-a little petty I think. Daytime staff seemed more friendly than night staff overall. Room price was higher than trip last year-probably to pay for renovations. Overall a little disappointed with everything.
Stayed 1 night in Aug 2025

10/10 Excellent

Roby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

william

Stayed 2 nights in Jul 2025

10/10 Excellent

Arquicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Binta, Annandale

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and clean hotel
Stayed 1 night in Jul 2025

2/10 Terrible

Tiffany

Travelled with family
Disliked: Property conditions & facilities, room comfort

Awful experience

The shower clogged overnight. We woke up to a horrendous odor. Dirt came out of the train. There was no cleaning staff onsite. They offered to change our room at 6am. We declined and checked out.
Stayed 1 night in Jul 2025