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Holiday Inn Express Hotel & Suites San Pablo - Richmond Area by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites San Pablo - Richmond Area by IHG

Exterior
Free continental breakfast
Exterior
Fitness facility
Standard Room, 2 Queen Beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
2525 San Pablo Dam Road, San Pablo, CA, 94806
  • Place, San Pablo Lytton Casino
    ‪7 min walk‬
  • Place, Contra Costa College
    ‪19 min walk‬
  • Place, Oracle Park
    ‪31 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪39 min drive‬

Room options

View all photos for Suite, 1 King Bed, Jetted Tub (Master)

Suite, 1 King Bed, Jetted Tub (Master)

Suite, 1 King Bed, Jetted Tub (Master)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Leisure)

9.2 out of 10
Wonderful
(24 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom (King, Corporate)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom (King, Corporate)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

San Pablo

With a stay at Holiday Inn Express Hotel & Suites San Pablo - Richmond Area by IHG in San Pablo, you'll be within a 15-minute drive of San Francisco Bay and University of California, Berkeley. .This hotel is 18.2 mi (29.3 km) from Pier 39 and 18.5 mi (29.7 km) from Lombard Street.

What's nearby

  • San Pablo Lytton Casino - 7 min walk - 0.6 km
  • Contra Costa College - 19 min walk - 1.6 km
  • Moscone Convention Center - 31 min drive - 30.3 km
  • Oracle Park - 31 min drive - 30.3 km
  • Chase Center - 34 min drive - 31.7 km

Getting around

  • El Cerrito del Norte Station - 4 min drive
  • Richmond Transit Center - 5 min drive
  • Oakland Intl. Airport (OAK) - 38 min drive

Restaurants

  • ‪T4 Tea For U - ‬6 min walk
  • ‪Nation's Giant Hamburgers - ‬5 min walk
  • ‪Las Montanas #3 Supermarket - ‬19 min walk
  • ‪Burger King - ‬13 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Holiday Inn Express Hotel & Suites San Pablo - Richmond Area by IHG

Holiday Inn Express Hotel & Suites San Pablo - Richmond Area by IHG offers 85 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This San Pablo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Make yourself at home in one of the 85 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this Victorian hotel include complimentary wireless internet access and a banquet hall.
A complimentary continental breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in San Pablo? This hotel has 900 square feet (81 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 900 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2002
  • No plastic drinking straws
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel San Pablo Richmond Area
Holiday Inn Express San Pablo Richmond Area
Holiday Inn Express Hotel Suites San Pablo Richmond Area
Holiday Inn Express Hotel Suites San Pablo Richmond Area by IHG

Holiday Inn Express Hotel & Suites San Pablo - Richmond Area by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 430 out of 934 reviews
Rating 8 - Good. 284 out of 934 reviews
Rating 6 - Okay. 108 out of 934 reviews
Rating 4 - Poor. 52 out of 934 reviews
Rating 2 - Terrible. 60 out of 934 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Joann

Liked: Cleanliness
The heater did not work the phone did not work and the door jammed when going into and leaving the room. I recorded a video of it. Also I had to use my cell phone to call the front desk to ask for assistance with the problems tgey assured me someone would come help but no one ever came. Lastly we were on the second floor where they were renovating rooms so all morning We heard loud banging which was very uncomfortable. The new layout and amenities were all very nice I am hopeful they fix the problems before they book another patron. The staff were nice but not helpful when needed heat we froze all night. 😔
Stayed 1 night in Dec 2025

4/10 Poor

Vincent

Travelled with family
Liked: Cleanliness, staff & service
First of all, the first day we walk in, we. A smell smoke in our room and hallway. The second night we smell weed on the hall way. It seems like coming from one of the room. The smell went into our room through bottom of door. We had to block it with towels. The hotel is under construction. The room we are in looks nice and new. It was nice until last night. When one of us was ready to take shower, he turned on faucet in the shower tub. It comes out some kind of dirt and oil stains or greasy stuffs. I don't know how their pipes works. Not sure it was coming from construction. Thank goodness it was fine when we turned on the faucet second time. Otherwise, we didn't think they can do anything at night. The hotel worker probably needs to call out someone to find out. The next day, we complaint to the hotel worker. She said sorry and will tell the manager. but she didn't ask us to submit the picture to anywhere. She also said since we booked the hotel through 3rd party. They can't give us discount. I am hoping hotel.com can investigate and give us discount. Regarding the breakfast, just like other reviews said. It was very good.
Stayed 3 nights in Nov 2025

6/10 Okay

Mansoor

Liked: Cleanliness, amenities, property conditions & facilities
Yes Some rooms were under construction a lot of noise
Stayed 1 night in Nov 2025

6/10 Okay

Brandi

Travelled with family
Liked: Cleanliness
Hotel is under construction but it wasn’t loud and didn’t disturb us. Looking at some of the areas, it makes sense that they are remodeling. I’m hoping they are planning on updating the entrance to have a covered area or curb appeal. We had a remodeled room and it was clean and comfy. It had a stove top and fridge. We didn’t use it but that’s nice to have if staying longer than a night. This hotel is right off the freeway but we didn’t hear the traffic. The only concern, when arriving, was the homeless camp that was next to the hotel but we didn’t have any issues. This seems normal though in the bigger cities. Check in and out was smooth and the front desk call was friendly.
Stayed 1 night in Nov 2025

8/10 Good

Bashiran

Travelled with family, Business traveller
Liked: Staff & service
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Nelson J.

Travelled with group
Liked: Cleanliness, staff & service, amenities
new room and very good renovation, very good breakfast of excellent attention. THE ONLY THING WE DID NOT LIKE WAS THAT WE ARRIVED VERY TIRED OF TRAVELING A WHOLE NIGHT DRIVING 12 HOURS, AND WE WANTED TO REST AT REDER FROM 3:00; AND OUR ROOM WAS EXACTLY DOWN DELCUARTO THAT WERE REMODELING ON THE SECOND FLOOR, BUT THE NOISE OF THE MACHINERY AND THE MATERIAL DISCOURAGED US OUR REST
Stayed 1 night in Nov 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast and the remodeleded
Stayed 4 nights in Oct 2025

10/10 Excellent

Karina

Stayed 1 night in Nov 2025

10/10 Excellent

Ying-yu

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Love the free parking, newly updated rooms, and good breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Lili, Cupertino

Stayed 1 night in Nov 2025

4/10 Poor

Walter

Liked: Cleanliness, property conditions & facilities
The staff was not good
Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleaning room Good breakfast Safe parking
Stayed 1 night in Oct 2025

4/10 Poor

Javier

Stayed 1 night in Nov 2025

6/10 Okay

Kevin

There was a lot of construction going on during my visit. It did not look good..
Stayed 2 nights in Oct 2025

4/10 Poor

Atilano

Disliked: Cleanliness, staff & service, property conditions & facilities
They had construction all week in the hotel, while I was there I was not informed of it. 8am to 5pm.
Stayed 6 nights in Oct 2025

10/10 Excellent

Rafael, El Cerrito

Stayed 1 night in Nov 2025

10/10 Excellent

Karina

Stayed 1 night in Nov 2025

6/10 Okay

LaDale

Liked: Cleanliness
Disliked: Amenities
Yes it was fine
Stayed 1 night in Oct 2025

8/10 Good

Ethel LaDale

Travelled with family
Liked: Cleanliness, staff & service
Yeah i guess
Stayed 4 nights in Oct 2025

10/10 Excellent

K

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Inder

Stayed 1 night in Oct 2025

2/10 Terrible

Bashiran

Stayed 2 nights in Oct 2025

8/10 Good

Yoselin

Liked: Cleanliness, staff & service, amenities
The room was decent and the breakfast has a variety of options to choose from.
Stayed 1 night in Oct 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll stay there again
Stayed 1 night in Oct 2025

4/10 Poor

Juan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
One white and long hair front desk staff will play "I know more word than you" and another latino staff will play "I am AI with no normal human wants" game, wasted your time and energy and belittle you
Stayed 2 nights in Oct 2025