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SureStay Plus Hotel by Best Western Point Richmond

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Point Richmond

Lobby
Free daily buffet breakfast
Memory-foam beds, blackout curtains, iron/ironing board, free WiFi
Exterior
Banquet hall

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
915 W Cutting Blvd, Richmond, CA, 94804
  • Place, Marina Bay Trail
    ‪11 min walk‬
  • Place, Keller Beach
    ‪11 min walk‬
  • Place, Richmond Museum of History
    ‪2 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(88 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Richmond

With a stay at SureStay Plus Hotel by Best Western Point Richmond in Richmond (Point Richmond), you'll be within a 15-minute drive of San Francisco Bay and University of California, Berkeley. .This hotel is 16.9 mi (27.3 km) from Moscone Convention Center and 17.1 mi (27.5 km) from Oracle Park.

What's nearby

  • Marina Bay Trail - 11 min walk - 1.0 km
  • Keller Beach - 11 min walk - 1.0 km
  • Golden State Model Railroad Museum - 18 min walk - 1.5 km
  • Richmond Museum of History - 2 min drive - 2.5 km
  • Nevin Community Center - 2 min drive - 2.5 km

Getting around

  • Richmond Transit Center - 4 min drive
  • El Cerrito del Norte Station - 6 min drive
  • Oakland Intl. Airport (OAK) - 40 min drive

Restaurants

  • ‪El Canelo - ‬3 min drive
  • ‪Mi Pueblo Super Mercado - ‬3 min drive
  • ‪7-Eleven - ‬2 min drive
  • ‪Burger King - ‬16 min walk
  • ‪San Francisco Pizza - ‬3 min drive

About this property

SureStay Plus Hotel by Best Western Point Richmond

Hotel with free parking, near San Francisco Bay
SureStay Plus Hotel by Best Western Point Richmond offers 107 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature memory foam mattresses. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 107 guestrooms featuring refrigerators and microwaves. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a banquet hall and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to September 30
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Marina Bay Inn
Marina Bay Inn Richmond
Marina Bay Richmond
SureStay Plus Hotel Best Western Point Richmond
SureStay Plus Hotel Best Western Point
SureStay Plus Best Western Point Richmond
SureStay Plus Best Western Point
SureStay Plus Hotel by Best Western Point Richmond Hotel
SureStay Plus Hotel by Best Western Point Richmond Richmond

SureStay Plus Hotel by Best Western Point Richmond Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 441 out of 1004 reviews
Rating 8 - Good. 232 out of 1004 reviews
Rating 6 - Okay. 148 out of 1004 reviews
Rating 4 - Poor. 73 out of 1004 reviews
Rating 2 - Terrible. 110 out of 1004 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan

Stayed 2 nights in Oct 2025

10/10 Excellent

Andy

Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

2/10 Terrible

Akian, Bakersfield

Loud people partying late into the night, felt dirty and unsafe. Nothing like what I know as a Best Western hotel at all !
Stayed 1 night in Oct 2025

8/10 Good

ZEEBIA

Travelled with family
Liked: Property conditions & facilities
Good, comfortable. I accompanied my child and service dog and place is safe and comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leslie

Good and comfortable
Stayed 1 night in Oct 2025

6/10 Okay

Lilibeth

Stayed 3 nights in Oct 2025

10/10 Excellent

Dane

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 7 nights in Oct 2025

10/10 Excellent

Cecily

Stayed 1 night in Oct 2025

8/10 Good

Cornelis

Business traveller
Liked: Cleanliness, staff & service
Its ok
Stayed 8 nights in Oct 2025

10/10 Excellent

Sina

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

victoria

Stayed 1 night in Oct 2025

6/10 Okay

Sandra

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Parking is large and one entrance is closed during night, but our vehicle was still vandalized and equipment was stolen. Staff was notified and apparently they couldn’t see anything on their surveillance cameras. Rooms are decent and clean, staff is friendly and helpful. Could use some updating. The breakfast was very limited and not great either. Personally, I would not stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alieh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeffrey

Liked: Staff & service, amenities, property conditions & facilities
Always good clean and quiet
Stayed 1 night in Oct 2025

6/10 Okay

Dangelo

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Pastor

Disliked: Cleanliness, staff & service, property conditions & facilities
It was super dirty and the bathroom was not working
Stayed 1 night in Sep 2025

10/10 Excellent

Cecily

Stayed 1 night in Oct 2025

10/10 Excellent

Cecily

Stayed 1 night in Oct 2025

4/10 Poor

JayVoni

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Paola

Nice
Stayed 1 night in Oct 2025

10/10 Excellent

Cecily

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't have time
Stayed 1 night in Oct 2025

4/10 Poor

Rachel

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was okay, but I had to be moved three times because it was not working toilet, not working air conditioner and the lights.I need to make sure those things are properly in place before running out your arms
Stayed 2 nights in Sep 2025

8/10 Good

Ron

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Dorothy

Stayed 4 nights in Oct 2025