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Holiday Inn Express Richmond I-64 Short Pump Area by IHG

2.5 star property

Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Restaurant
Seasonal outdoor pool, pool loungers
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

View map
9933 Mayland Drive, Richmond, VA, 23233
  • Short Pump Town Center
    ‪5 min drive‬
  • University of Richmond
    ‪10 min drive‬
  • Lewis Ginter Botanical Garden
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

7.6 out of 10
Good
(4 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Communications) | Bathroom

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(54 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(39 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Richmond

Located in Richmond, Holiday Inn Express Richmond I-64 Short Pump Area by IHG is in the business district, within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 7.8 mi (12.5 km) from Lewis Ginter Botanical Garden and 10.2 mi (16.4 km) from Carytown.

What's nearby

  • Short Pump Town Center - 5 min drive - 4.9 km
  • University of Richmond - 10 min drive - 10.2 km
  • Lewis Ginter Botanical Garden - 12 min drive - 12.8 km
  • Virginia Commonwealth University - 14 min drive - 19.1 km
  • Richmond Raceway - 18 min drive - 19.3 km

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Golden Corral - ‬10 min walk
  • ‪Chicken Salad Chick - ‬13 min walk
  • ‪Cracker Barrel - ‬8 min walk
  • ‪Cupertino's NY Bagels & Deli - ‬3 min drive

About this property

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Hotel with free breakfast, in the vicinity of Short Pump Town Center
Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers 112 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 112 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary self-serve breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Richmond? This hotel has 500 square feet (46 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2001
  • Renovated entire property - December 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Guests under 16 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express I-64 Northwest
Holiday Inn Express I-64 Northwest Hotel
Holiday Inn Express I-64 Northwest Hotel Richmond
Holiday Inn Express I-64 Richmond Northwest
Holiday Inn Express Richmond Northwest
Holiday Inn Express Richmond Northwest I-64
Holiday Inn Express I-64 Richmond Northwest Hotel
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Hotel Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Richmond Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Hotel Holiday Inn Express Richmond I-64 Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Holiday Inn Express Richmond I 64 Short Pump Area
Holiday Inn Express I 64 Richmond Northwest
Express Short Pump Area

Holiday Inn Express Richmond I-64 Short Pump Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1002 reviews
Rating 8 - Good. 240 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ali

Stayed 1 night in Jun 2025

8/10 Good

Agostino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe & Clean

3rd time staying here this year. Staff is friendly, place is well kept. It will be nice when the Sheetz construction is complete but it's currently a minor inconvenience.
Stayed 3 nights in Jun 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
It was an excellent stay. It was clean. My room was perfect. My bed was made perfectly. The bedding was great. I loved my bathroom. I loved the breakfast. Everything was just perfect. I would definitely stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice they accept dogs
Stayed 1 night in Jun 2025

10/10 Excellent

Larry

Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was an issue at check in and the staff were diligent and kind while figuring it out.
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jumaane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Very clean, pleasant staff, good breakfast (especially the coffee).
Stayed 3 nights in May 2025

10/10 Excellent

Pamela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay, place is clean and customer service is great! Breakfast buffet is amazing.
Stayed 1 night in Jun 2025

6/10 Okay

Barbara, Boertown

Liked: Cleanliness, staff & service
My room was on the 3rd floor; rooms on the second floor were getting new locks, so I can understand that. However, customers who are traveling with a pet should get preference on first floor rooms. It is difficult enough having to travel with a pet (I have no other option), keeping pets away from certain areas, understandable. I used the stairs when I was on the second floor. Not possible on the 3rd floor. I was disappointed this trip.
Stayed 1 night in Jun 2025

10/10 Excellent

Xuri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was some construction work being done next to the property but overall everything was good
Stayed 1 night in Jun 2025

8/10 Good

deondra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and smelled fresh. It was for a night after a date night.
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

8/10 Good

Sincora

Stayed 1 night in Jun 2025

2/10 Terrible

Gerard

Travelled with pets, Travelled with group
Disliked: Cleanliness, amenities
Just horrible
Stayed 1 night in May 2025

10/10 Excellent

Tisha

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Easy to move around and get to what you might need. Clean property.
Stayed 1 night in Jun 2025

6/10 Okay

Rahmel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Scott

Stayed 1 night in May 2025

10/10 Excellent

Murali, Elkridge

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. No direct access from main road
Stayed 1 night in Jun 2025

10/10 Excellent

Roy

Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean beds were comfortable. Bathroom was clean amd had everything except shower cap and soap bar, some pwople dont like liquid soap. Would reccomend and stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

alba

Stayed 2 nights in May 2025

10/10 Excellent

alba

Liked: Cleanliness, property conditions & facilities
location
Stayed 1 night in May 2025

10/10 Excellent

alba

Liked: Cleanliness, amenities, property conditions & facilities
location
Stayed 1 night in May 2025