Holiday Inn Express Richmond I-64 Short Pump Area by IHG

2.5 star property

Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Indulge in a diverse breakfast spread with scrambled eggs, biscuits, turkey sausage, and more.
Relax by the pool surrounded by lounge chairs and a shaded area.
Welcome to Holiday Inn Express, featuring a flat facade with a mix of brick and stucco, and a covered entrance.
Check-in at our welcoming reception desk, where friendly staff are ready to assist with your stay.
Relax in a stylish room with a comfortable bed, headboard light, and convenient kitchenette.

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
9933 Mayland Drive, Richmond, VA, 23233
  • Short Pump Town Center
    ‪5 min drive‬
  • University of Richmond
    ‪10 min drive‬
  • Lewis Ginter Botanical Garden
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

Standard Room, 1 King Bed (Extra Floor Space)

8.0 out of 10
Very good
(3 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 39.5 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • 39.5 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(48 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(36 reviews)
  • 39.5 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Richmond

Located in Richmond, Holiday Inn Express Richmond I-64 Short Pump Area by IHG is in the business district, within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 7.8 mi (12.5 km) from Lewis Ginter Botanical Garden and 10.2 mi (16.4 km) from Carytown.

What's nearby

  • Short Pump Town Center - 5 min drive - 4.9 km
  • University of Richmond - 10 min drive - 10.2 km
  • Lewis Ginter Botanical Garden - 12 min drive - 12.8 km
  • Virginia Commonwealth University - 14 min drive - 19.1 km
  • Richmond Raceway - 18 min drive - 19.3 km

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Golden Corral - ‬10 min walk
  • ‪Cracker Barrel - ‬7 min walk
  • ‪Silver Diner - ‬3 min drive
  • ‪Chicken Salad Chick - ‬13 min walk

About this property

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Hotel with free breakfast, in the vicinity of Short Pump Town Center
Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers 112 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 112 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary self-serve breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Richmond? This hotel has 500 square feet (46 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2001
  • Renovated entire property - December 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Guests under 16 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express I-64 Northwest
Holiday Inn Express I-64 Northwest Hotel
Holiday Inn Express I-64 Northwest Hotel Richmond
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Holiday Inn Express I-64 Richmond Northwest Hotel
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Holiday Inn Express Short Pump Area
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Holiday Inn Express I 64 Richmond Northwest
Express Short Pump Area

Holiday Inn Express Richmond I-64 Short Pump Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1035 reviews
Rating 8 - Good. 265 out of 1035 reviews
Rating 6 - Okay. 87 out of 1035 reviews
Rating 4 - Poor. 25 out of 1035 reviews
Rating 2 - Terrible. 31 out of 1035 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

SABRI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel to stay at will definitely be staying here every time I’m in town
Stayed 1 night in Apr 2025

8/10 Good

Marvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice olace

Ok place to stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Marvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Ok place to stay
Stayed 2 nights in Apr 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Cameron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and super clean
Stayed 1 night in Apr 2025

10/10 Excellent

Mary, Eatontown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, lots of restaurants nearby, felt safe, right next to gas station, Starbucks and Cracker Barrel. Little farther off Rte. 95 than we wanted but that is or fault. Some construction nearby but didn't impact us at the Hotel. Nice breakfast set up. We just stayed 1 night travelling from NJ to SC. Recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
All was great !
Stayed 1 night in Apr 2025

10/10 Excellent

Emoni

Stayed 2 nights in Apr 2025

6/10 Okay

Amy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out experience outstanding. Rooms comfortable and quiet. Easy jump off Highway. Hotel super clean!
Stayed 1 night in Apr 2025

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at the holiday inn was very nice and also the breakfast was very nice!
Stayed 1 night in Apr 2025

10/10 Excellent

Action Vet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction going on around the property. It was difficult to figure out how to get to the front of the hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Stayed 1 night in Apr 2025

8/10 Good

Rich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms
Stayed 2 nights in Apr 2025

10/10 Excellent

Talia

Stayed 2 nights in Apr 2025

10/10 Excellent

Krishnendu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tammy

Stayed 1 night in Apr 2025

10/10 Excellent

winsome

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stay was good. Clean and decent.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025