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Hyatt Place Richmond/Arboretum

3.0 star property

Photo gallery for Hyatt Place Richmond/Arboretum

Lobby lounge
Front of property – evening/night
Premium bedding, pillow-top beds, desk, laptop workspace
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
201 Arboretum Place, Richmond, VA, 23236
  • Place, Putt-Putt Fun Center
    ‪2 min drive‬
  • Place, Chesterfield Towne Center
    ‪6 min drive‬
  • Place, Short Pump Town Center
    ‪22 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Studio Suite, Multiple Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Studio Suite, Multiple Beds

8.8 out of 10
Excellent
(75 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Studio Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(82 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

8.2 out of 10
Very good
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Bathroom

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Richmond

With a stay at Hyatt Place Richmond/Arboretum in Richmond (North Chesterfield), you'll be within a 15-minute drive of University of Richmond and Virginia Commonwealth University. .This hotel is 16 mi (25.8 km) from Short Pump Town Center and 9.2 mi (14.8 km) from Broad Street.

What's nearby

  • Putt-Putt Fun Center - 2 min drive - 2.5 km
  • Chesterfield Towne Center - 6 min drive - 6.5 km
  • Virginia Commonwealth University - 9 min drive - 14.3 km
  • Greater Richmond Convention Center - 12 min drive - 16.4 km
  • Short Pump Town Center - 22 min drive - 26.6 km

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 24 min drive

Restaurants

  • ‪COOK-OUT - ‬2 min drive
  • ‪Golden Corral - ‬2 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪IHOP - ‬3 min drive
  • ‪Mike's Pizza & Grill - ‬3 min drive

About this property

Hyatt Place Richmond/Arboretum

Hyatt Place Richmond/Arboretum offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 127 guestrooms featuring MP3 docking stations and flat-screen televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Richmond? This hotel has 744 square feet (69 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.
The Placery - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 9 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 744 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 9 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 12 to October 04
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Hyatt Place Richmond/Arboretum Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 452 out of 1001 reviews
Rating 8 - Good. 240 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 72 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Clayton

Stayed 1 night in Dec 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Terrific stay with clean rooms and delicious breakfast. However the Expedia price did not match Hyatts charge.
Stayed 3 nights in Nov 2025

6/10 Okay

Jamie

Stayed 1 night in Nov 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Enjoy my stay here! Beds are comfy and my business venue is right across the street!
Stayed 2 nights in Nov 2025

8/10 Good

Kenneth J

Liked: Cleanliness, staff & service
Room was great, however no shampoo, shower gel or conditioner.
Stayed 3 nights in Nov 2025

10/10 Excellent

kenia

Liked: Cleanliness, amenities, property conditions & facilities
clean room, nice staff
Stayed 1 night in Nov 2025

6/10 Okay

Deseanta

Liked: Cleanliness, staff & service, room comfort
Everything was great my only complaint is that one the walls are to thin and two there was a BIG ASS ROACH bigger than that text
Stayed 2 nights in Nov 2025

10/10 Excellent

Tremayne

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 1 night in Oct 2025

10/10 Excellent

Niyogusenga

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Oct 2025

6/10 Okay

Marcelo

Stayed 1 night in Nov 2025

8/10 Good

Jeffrey

Stayed 2 nights in Nov 2025

10/10 Excellent

Alex

Liked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

Taylor

Stayed 1 night in Nov 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, amenities
Toilet seat broken, asked twice to get it fixed. Pull out bed dirty, mold on mattress. Water took 30 minutes to warm up. Got cold showers before Richmond Marathon. Charge for parking at the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tyrone

Stayed 1 night in Nov 2025

8/10 Good

Douglas

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The request/demand for a $20.00 early arrival fee is just a huge greedy money grab------particularly when the rooms were vacant, clean and available.
Stayed 1 night in Nov 2025

8/10 Good

Sabrina

Stayed 2 nights in Oct 2025

8/10 Good

Erin

Liked: Amenities, property conditions & facilities
Bathroom in our room smelled of urine. Asked the breakfast worker a question and she waved me off and walked away. Otherwise clean hotel. Also a worker had parked her car in front of the hotel-effectively taking up space for people checking in- instead of in the parking lot. It was there from when we checked in at 430 until we returned after 1030.
Stayed 1 night in Nov 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff were good
Stayed 3 nights in Nov 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities
Very clean and modern. I didn’t have to pay for parking like some reviews said you have to. Staff was very nice. Only Compton that housekeep was playing music loudly as they cleaned and I must have had to listen for an hour. It was 9:30 - 10:30am approx so I didn’t want to complain . If only it were music I liked, maybe I’d have more patience. I would have complained if I had been staying longer.
Stayed 1 night in Nov 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities
Very nice place Everything was great ell taken care of Only issue was a soft bed
Stayed 1 night in Oct 2025

10/10 Excellent

Isaac

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Dennis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Oct 2025

4/10 Poor

Scott

Liked: Staff & service
Disliked: Property conditions & facilities
Toilet was broken and the pull out couch had broken legs.
Stayed 2 nights in Oct 2025