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Hyatt Place Richmond/Arboretum

3.0 star property

Photo gallery for Hyatt Place Richmond/Arboretum

Lobby lounge
Premium bedding, pillow-top beds, desk, laptop workspace
Front of property – evening/night
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
201 Arboretum Place, Richmond, VA, 23236
  • Place, Putt-Putt Fun Center
    ‪2 min drive‬
  • Place, Chesterfield Towne Center
    ‪6 min drive‬
  • Place, Short Pump Town Center
    ‪22 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Studio Suite, Multiple Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Studio Suite, Multiple Beds

8.8 out of 10
Excellent
(74 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Studio Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(80 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

8.2 out of 10
Very good
(10 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Bathroom

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(11 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Richmond

With a stay at Hyatt Place Richmond/Arboretum in Richmond (North Chesterfield), you'll be within a 15-minute drive of University of Richmond and Virginia Commonwealth University. .This hotel is 16 mi (25.8 km) from Short Pump Town Center and 9.2 mi (14.8 km) from Broad Street.

What's nearby

  • Putt-Putt Fun Center - 2 min drive - 2.5 km
  • Chesterfield Towne Center - 6 min drive - 6.5 km
  • Virginia Commonwealth University - 9 min drive - 14.3 km
  • Greater Richmond Convention Center - 12 min drive - 16.4 km
  • Short Pump Town Center - 22 min drive - 26.6 km

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 24 min drive

Restaurants

  • ‪COOK-OUT - ‬2 min drive
  • ‪Golden Corral - ‬2 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Mike's Pizza & Grill - ‬3 min drive
  • ‪Olive Garden - ‬19 min walk

About this property

Hyatt Place Richmond/Arboretum

Suburban hotel with a 24-hour fitness center and a coffee shop
Hyatt Place Richmond/Arboretum offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 127 guestrooms featuring MP3 docking stations and flat-screen televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Richmond? This hotel has 744 square feet (69 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.
The Placery - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 9 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 744 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 9 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 12 to October 04
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Hyatt Place Richmond/Arboretum Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 454 out of 1013 reviews
Rating 8 - Good. 245 out of 1013 reviews
Rating 6 - Okay. 161 out of 1013 reviews
Rating 4 - Poor. 80 out of 1013 reviews
Rating 2 - Terrible. 73 out of 1013 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Isaac

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Dennis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Oct 2025

4/10 Poor

Scott

Liked: Staff & service
Disliked: Property conditions & facilities
Toilet was broken and the pull out couch had broken legs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Staff was very courteous and professional. Unfortunately, we had to leave before breakfast
Stayed 1 night in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom design - bathroom door barely clears the toilet.
Stayed 1 night in Oct 2025

4/10 Poor

James

Business traveller
Liked: Cleanliness
Clean room but hot water slow to arrive.
Stayed 1 night in Oct 2025

10/10 Excellent

Heather, Naples

Stayed 1 night in Oct 2025

4/10 Poor

Sivonna

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Once, checked in & found hair in the bathroom in the tub...on the floor... Stain on my bed sheets Didn't like the hotel at all
Stayed 2 nights in Oct 2025

10/10 Excellent

Margarita

Stayed 2 nights in Oct 2025

10/10 Excellent

Alicia

Stayed 1 night in Oct 2025

10/10 Excellent

Vera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gREAT!
Stayed 3 nights in Oct 2025

10/10 Excellent

Bevery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint we have is that the breakfast bar closed at 9:00 A.M. A bit too early for us 80 somethings.
Stayed 4 nights in Oct 2025

4/10 Poor

Alvin

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Karla

Liked: Cleanliness, property conditions & facilities, room comfort
N/a
Stayed 2 nights in Oct 2025

8/10 Good

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Room are clean!

10/10 Excellent

Niyokwizigira

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean staff and bar was nice
Stayed 1 night in Oct 2025

8/10 Good

Isaiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Sep 2025

10/10 Excellent

Terrence

Stayed 2 nights in Sep 2025

6/10 Okay

Mark

Disliked: Property conditions & facilities
Bar closed Were Painting
Stayed 1 night in Sep 2025

10/10 Excellent

Omeima

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised that the parking had fees but I'm glad it was waived. It will be fair to have it clear for customers.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is cool
Stayed 1 night in Sep 2025

10/10 Excellent

Andy

Stayed 1 night in Sep 2025

4/10 Poor

Russell

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Bad experience

I tried checking in at 430. I told front desk i have a 6pm meeting. Room not ready was told to sit outside because of paint fumes. At that time i was the only guest there. I watch two couples check in before me. It was after 5 and I did not get king size bed because none was ready. I am 6'5 and I was placed in a room with a double, thats not what i paid for. I was late for my meeting. I was suppose to be there until Sunday. I checked out Saturday morning at 10:00am because of my frustration. I was not asked why was checking out early. Was not asked how was my stay. This was just a horrible experience. I was not reimbursed for the night I did not stay. I Would like a refund as that room was available for rental on Sunday.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maudline, Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and beautiful
Stayed 1 night in Sep 2025