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Richmond Marriott Short Pump

3.0 star property

Photo gallery for Richmond Marriott Short Pump

Bar (on property)
Lake
58-inch Smart TV with cable channels, TV, Netflix
View from property
Breakfast served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Housekeeping

Explore the area

View map
4240 Dominion Blvd, Glen Allen, VA, 23060
  • Place, Short Pump Town Center
    ‪3 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪7 min drive‬
  • Place, University of Richmond
    ‪11 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

Room options

View all photos for Club Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(35 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Glen Allen

When you stay at Richmond Marriott Short Pump in Glen Allen, you'll be in the business district, within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 12 mi (19.4 km) from Virginia Commonwealth University and 12.7 mi (20.4 km) from Broad Street.

What's nearby

  • Short Pump Town Center - 3 min drive - 3.5 km
  • Henrico Doctors' Hospital - 7 min drive - 8.5 km
  • University of Richmond - 11 min drive - 11.5 km
  • Lewis Ginter Botanical Garden - 13 min drive - 14.1 km
  • Virginia Commonwealth University - 15 min drive - 20.5 km

Getting around

  • Richmond Staples Mill Road Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Wawa - ‬9 min walk
  • ‪Panera Bread - ‬16 min walk
  • ‪Cupertino's NY Bagels & Deli - ‬15 min walk
  • ‪Silver Diner - ‬11 min walk
  • ‪Capital Ale House - ‬7 min walk

About this property

Richmond Marriott Short Pump

Suburban hotel with a fitness center and a 24-hour front desk
Richmond Marriott Short Pump offers 243 accommodations with iPod docking stations and safes. Beds feature premium bedding. 58-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 243 guestrooms featuring iPod docking stations and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Glen Allen? This hotel has 8958 square feet (832 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
Richmond Marriott Short Pump has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 5.95 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (8,958 square foot of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch smart TV with premium cable channels
  • IPod dock
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 for adults and USD 10.00 for children
  • Fee for in-room wired internet: USD 5.95 per day (rates may vary)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Richmond West
Marriott Richmond West Glen Allen
Marriott Richmond West Hotel
Marriott Richmond West Hotel Glen Allen
Marriott West Richmond
Richmond West Marriott
Richmond Marriott Short Pump Hotel Glen Allen
Richmond Marriott Short Pump Hotel
Richmond Marriott Short Pump Glen Allen
Richmond Marriott Short Pump
Richmond Marriott Short Pump Hotel
Richmond Marriott Short Pump Glen Allen
Richmond Marriott Short Pump Hotel Glen Allen
Richmond Marriott West Hotel Glen Allen

Reviews

Richmond Marriott Short Pump Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 523 out of 924 reviews
Rating 8 - Good. 211 out of 924 reviews
Rating 6 - Okay. 85 out of 924 reviews
Rating 4 - Poor. 64 out of 924 reviews
Rating 2 - Terrible. 41 out of 924 reviews

Reviews

10/10 Excellent

Andrew

Stayed 1 night in Jul 2025

2/10 Terrible

Linwood

Disliked: Staff & service
For this to be a Marriott-related property, it fell WELL BELOW standards I expected. This being an extremely hot summer, I was disappointed that the "courtesy bottles" of water were virtually nonexistent. The bed, although a king sized unit as requested, was more akin to an army cot...very firm mattress and extremely low. I think it literally consisted of a mattress on a bed-frame. Receptacles/plugs were unusable...need to be replaced or some type of insert added. Items plugged into the wall constantly ''dropped out'' of the wall plug! Bathroom facility (shower) did not have an exhaust fan. Steamy windows, humid inside the shower, and (worst of all) God forbid you needed to do a #2. Never experienced "that" before. All-in-all, the Hyatt (or any for that matter) would have been a better choice. Definitely will never use "this" Marriott again. Very Disappointing!!!!
Stayed 7 nights in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms smell old and damp.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Really great hotel will be back when I’m in the area
Stayed 2 nights in Jul 2025

10/10 Excellent

Devante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service
Room door stuck and was very hard to open
Stayed 1 night in Jul 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Service/staff excellent. Food mediocre. Hot buffet breakfast was cold, not very good. Very expensive. Most Marriotts I have stayed at, the breakfast buffet was complimentary.
Stayed 2 nights in Jul 2025

4/10 Poor

Beatriz

Stayed 2 nights in Jul 2025

2/10 Terrible

John

They accused a guest of having open containers and bar area, guest was upset of accusation and call staff member an idiot, and he was kicked off the hotel for that… I believe they could’ve handled this better… staff member came back to bar area and laughed about kicking out guest. Staff member Looked Samoan not sure but verbal skills were very bad Bar Tender with tattoos on arms had us get our own drinks from Bar, where everyone else was getting service on their tables. We also were told to close our tabs at Bar while everybody else got close tabs at their tables.
Stayed 6 nights in Jul 2025

10/10 Excellent

Patrick

Stayed 2 nights in Jul 2025

10/10 Excellent

Markie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Terea

Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Stayed 4 nights in Jul 2025

8/10 Good

James

Stayed 3 nights in Jul 2025

2/10 Terrible

Rene

Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for a family wedding

Very clean and stylish. Convenient location in a nice section of Richmond.
Stayed 2 nights in Jun 2025

10/10 Excellent

Reggie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service and communication
Stayed 3 nights in Jun 2025

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Needed a walk in shower and closer access to the elevator
Stayed 2 nights in Jun 2025

10/10 Excellent

Chandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in the Richmond area. The bar is great and there are many restaurant options nearby if you don’t want to eat on the hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Amy

Travelled with family
Disliked: Property conditions & facilities
A/C not working
Stayed 1 night in Jun 2025

10/10 Excellent

Marsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable beds.
Stayed 1 night in Jun 2025

8/10 Good

Kevin

Stayed 1 night in Jun 2025