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Novotel Perth Murray Street

3.5 star property

Photo gallery for Novotel Perth Murray Street

Meeting facility
Meeting facility
Meeting facility
Deluxe Double Room, 2 Double Beds
Premium bedding, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
388 Murray Street, Perth, WA, 6000
  • Place, Hay Street Mall
    ‪4 min walk‬
  • Place, RAC Arena
    ‪7 min walk‬
  • Place, Elizabeth Quay
    ‪8 min walk‬
  • Airport, Perth, WA (PER)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, in-room safe, individually decorated

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(31 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

Premium bedding, in-room safe, individually decorated

Superior Double Room, 2 Double Beds

8.2 out of 10
Very good
(13 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Executive Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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Miscellaneous
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  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 619 reviews
The price is NZ$236
includes taxes & fees
30 Jan - 31 Jan
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About the area

Perth

With a stay at Novotel Perth Murray Street, you'll be centrally located in Perth, just a 5-minute walk from RAC Arena and 11 minutes by foot from Elizabeth Quay. .This spa hotel is 8.1 mi (13.1 km) from Scarborough Beach and 3.3 mi (5.2 km) from Optus Stadium.

What's nearby

  • Hay Street Mall - 4 min walk - 0.4 km
  • Murray Street Mall - 4 min walk - 0.4 km
  • RAC Arena - 7 min walk - 0.6 km
  • Elizabeth Quay - 8 min walk - 0.7 km
  • Perth Convention and Exhibition Centre - 10 min walk - 0.8 km

Getting around

  • Perth Underground Station - 6 min walk
  • Perth Airport (PER) - 23 min drive

Restaurants

  • ‪Belgian Beer Cafe - ‬3 min walk
  • ‪City Kebabs - ‬3 min walk
  • ‪Tiger Lil's - ‬2 min walk
  • ‪Ippudo - ‬4 min walk
  • ‪Saigon - ‬2 min walk

About this property

Novotel Perth Murray Street

Hotel with a full-service spa, 5-minute walk to RAC Arena
Novotel Perth Murray Street offers 431 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 48-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Perth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open select days.
Make yourself at home in one of the 431 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite with international cuisine at Miss Mi, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge between 6:00 AM and 10:30 AM on weekdays.
Miss Mi - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (AUD 50 per night)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Miss Mi

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 26 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 39 per person
  • Covered valet parking fee: AUD 50 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Perth Murray Perth
Novotel Perth Murray Street Hotel
Novotel Perth Murray Street Perth
Novotel Perth Murray Street Hotel Perth
Novotel Perth Murray Street ( Soft Opening December 2019 )

Novotel Perth Murray Street Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 339 out of 613 reviews
Rating 8 - Good. 172 out of 613 reviews
Rating 6 - Okay. 58 out of 613 reviews
Rating 4 - Poor. 17 out of 613 reviews
Rating 2 - Terrible. 27 out of 613 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Beth

Travelled with family
Disliked: Cleanliness
I completely get it that it was Christmas Day and Boxing day but staff were low in numbers (took awhile to be served), cleanliness of bar area not great and the pool area and pool itself was disgusting! Pool area had dirty glasses and plates scattered all over. Tables dirty and disgusting. And the pool was cloudy and had a lot of dirt and bubbles in the corners. Was pretty gross. Room service also not available, or if it was the QR codes in the room didn’t work. Restaurant and pool bar closed during our stay (without being informed of that at the time of booking), We also had someone at about 11pm on level 2 bang on most of the doors (from what I can tell) 5 or 6 times. I was with my two young kids who were woken and very frightened. Lastly we were told we would only pay $10 for parking at the station across the road and ended up having to pay $31. We stayed a few years ago and things were definitely not like this then. The pool area and lack of service were definitely a major disappointment.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2025

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Smooth check in, very clean.
Stayed 4 nights in Oct 2025

10/10 Excellent

Alyssa Joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip
Stayed 3 nights in Sep 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t get to the pool at 10:30am as it was locked but the hotel room and everything else was top notch. Great location too. Will stay again for sure.
Stayed 1 night in Oct 2025

8/10 Good

MUKUND

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No drinks in the room bar fridge disappointed. Wanted a plastic bag, but they couldn't find one
Stayed 1 night in Oct 2025

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't eat in the hotel much, but we did have a bite to eat on Saturday for lunch and it was really tasty. The food was fresh and came out within 15-20 minutes of ordering. The service was fantastic. The 24 hour room service was a godsend as we were at dance competitions until 11pm so a midnight feed was fantastic!
Stayed 2 nights in Oct 2025

8/10 Good

Kylea

Stayed 5 nights in Oct 2025

6/10 Okay

rachel

Travelled with group
Disliked: Property conditions & facilities
The common areas could use more attention — the carpets in the hallways were dirty, and the overall feel was a bit dated. Housekeeping didn’t arrive until 4 pm, which was quite late. On the positive side, the reception and bar were very welcoming, and the breakfast was excellent. However, toilet rolls were never replenished, and I saw several guests having to ask for more at reception. The sauna was lovely, though the pool area could do with a tidy-up. Not a bad place overall — perhaps just suffering from being short-staffed?
Stayed 3 nights in Oct 2025

10/10 Excellent

Dita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Í liked the foyer work centre area where you could get a drink or coffee
Stayed 3 nights in Oct 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kristhel

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph, East albury

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Oct 2025

10/10 Excellent

carli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Roland

Stayed 2 nights in Oct 2025

10/10 Excellent

Noah

Stayed 1 night in Sep 2025

8/10 Good

Risa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We paid extra for a higher floor, but the view wasn’t worth it. Mostly, you just see the apartment building across the street, and you can even see into people’s daily lives. Kind of felt like we didn’t get our money’s worth. The room itself was fine — the bed was comfortable, and it was nice and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Hayden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Peta-Maree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a beautiful room and good premium bedding which makes for an excellent stay. Clean and fresh, friendly helpful staff. Close to shops and amenities
Stayed 3 nights in Sep 2025

10/10 Excellent

Catharine

Stayed 5 nights in Sep 2025

6/10 Okay

Nicola

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff are very friendly and helpful. The room is really dirty, stained carpets, the bin placed over and infront of a horrible looking stain. Hand print on the wall, bathroom door also has stains and not been cleaned. The cleaner rinsed the cups and glasses in the sink and put them back on the shelf - in front of me, poor hygiene. Even after the cleaner came these things remained, dust on shelves, unsanded filler on the corner of the walls. On the surface looks like a nice hotel but when you look not so great.
Under the bed when we arrived
Stayed 2 nights in Aug 2025

10/10 Excellent

Dustin

Stayed 5 nights in Aug 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025