4/10 Poor
Herman
20 Jun 2025
Liked: Cleanliness
Disliked: Amenities
The hotel has a good location near the wharf. It is an old hotel in a slightly rough area as we were warned not to leave the car on the street. The public areas are pretty dismal but the rooms have new bathrooms (and TV sets that access streaming only). I quietly asked the male on duty if the reported mouse problem had been solved but he had no idea and did not offer to find out for me. Our room was freezing and we could not figure out how to operate the remote control. The desk clerk had no idea so asked the fellow in the onsite liquor store who took the remote. I asked if he knew how it worked and he said he'd figure it out in the room, where my wife was hiddling in bed for warmth. When I suggested that perhaps there was someone he could speak with to get instructiions, hespun around aand stuck the control in my hands saying " If you don't want my help I'm outa here and stomped back to the liquor store. So neither he nor the desk clerk has had any training and he has one heck of an attitude problem.
Herman
Stayed 1 night in Jun 2025
