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Wingate by Wyndham Richmond Short Pump

2.5 star property

Photo gallery for Wingate by Wyndham Richmond Short Pump

Lobby
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace
Exterior
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View map
13991 N Gayton Rd, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪14 min walk‬
  • Place, Sheltering Arms Institute
    ‪3 min drive‬
  • Place, University of Richmond
    ‪14 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(45 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(234 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(97 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 4
  • 1 King Bed

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About the area

Richmond

With a stay at Wingate by Wyndham Richmond Short Pump in Richmond (Short Pump), you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 13.7 mi (22 km) from Virginia Commonwealth University and 1.7 mi (2.7 km) from Sheltering Arms Institute.

What's nearby

  • Short Pump Town Center - 14 min walk - 1.2 km
  • Sheltering Arms Institute - 3 min drive - 2.8 km
  • Henrico Doctors' Hospital - 10 min drive - 13.0 km
  • University of Richmond - 14 min drive - 16.0 km
  • Virginia Commonwealth University - 18 min drive - 25.0 km

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 30 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬16 min walk
  • ‪Wood & Iron - ‬13 min walk
  • ‪Capital One Café - ‬16 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬16 min walk

About this property

Wingate by Wyndham Richmond Short Pump

Art Deco hotel with free breakfast and a fitness center
Wingate by Wyndham Richmond Short Pump offers 102 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 102 guestrooms featuring microwaves and LCD televisions. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while 50-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a fitness center. This Art Deco hotel also features complimentary wireless internet access, a fireplace in the lobby, and discounted use of a nearby fitness facility.
Grab a bite from the snack bar/deli serving guests of Wingate by Wyndham Richmond Short Pump. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Richmond? This hotel has 2200 square feet (204 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2,200 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night
Cribs (infant beds) are available for USD 15 per night

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 15 per night
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 6 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wingate Richmond
Wingate Richmond Short Pump
Wingate Short Pump
Wingate Wyndham Richmond Short Pump
Wingate Wyndham Short Pump
Wingate Wyndham Short Pump Hotel
Wingate Wyndham Short Pump Hotel Richmond
Wyndham Richmond
Wyndham Richmond Short Pump
Wyndham Short Pump
Wingate Wyndham Richmond Short Pump Hotel
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond
Wingate by Wyndham Richmond Short Pump Hotel
Wingate by Wyndham Richmond Short Pump Richmond
Wingate by Wyndham Richmond Short Pump Hotel Richmond

Wingate by Wyndham Richmond Short Pump Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1007 out of 1825 reviews
Rating 8 - Good. 455 out of 1825 reviews
Rating 6 - Okay. 203 out of 1825 reviews
Rating 4 - Poor. 79 out of 1825 reviews
Rating 2 - Terrible. 81 out of 1825 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anita

Liked: Staff & service, room comfort

Give another try

Bed was excellent, food great, Didn’t like ants in bathroom.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too soft

Mattress was too soft, with a large dip in the middle
Stayed 3 nights in Jul 2025

2/10 Terrible

Lindsey

Travelled with family
Didn't get to stay. Manager cancelled our reservation without letting us know. We get there to check in and he said they were booked. 9:30 at night, me and my daughter get kicked to the curb with no notice. And the manager said I would have to contact Expedia to get my money back. I didn't even go thru Expedia, I went thru hotels.com. So I had to call my bank and tell them these people were holding my money.
Stayed 2 nights in Aug 2025

10/10 Excellent

DAWN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only one flaw

The room was very nice. Our only complaint is that the shower door only opens in one direction which makes it hard to adjust the water temperature without stepping in.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location close to all my favorite shopping places. Just to name a few: Cabela's, Wegmans, Duluth Trading, Skechers, Short Pump close by! Plus I saved money and had a great room with comfy beds! The breakfast was great and the Hostess kept everything filled up!
Stayed 2 nights in Aug 2025

8/10 Good

Justin

Business traveller
Liked: Cleanliness, amenities
I for the most part enjoyed my stay. It was quite at night, which I appreciate. There were a few cosmetic issues with the facility (broken window on the first floor). My room was comfy and a good size for the value. I did see one bug (in the bathroom) the morning I was leaving. The shower was nice, but more water pressure would be nice. It would be nice if our key cards could be added to our phones/wallets, and if the cards actually worked in the parking garage in the basement. I went out and returned a little later, and I was force to park in the garage, and walk all the way around and enter through the front instead of using the elevator right next to where I parked, because the door to the elevators were locked. The associate that checked me out wasn't very friendly. Didn't smile, ask me how my stay was, simply just said "you're all set," to let me know I was good to leave. Overall, my experience 3.5/5.
Stayed 2 nights in Aug 2025

10/10 Excellent

Daryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it all most impossible to get Wi-Fi
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Nice and clean for the price you couldn’t beat it
Stayed 1 night in Jul 2025

8/10 Good

Robert

Stayed 1 night in Jul 2025

8/10 Good

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast was excellent and with convenient hours.
Stayed 1 night in Jul 2025

10/10 Excellent

Danny

Stayed 1 night in Jul 2025

10/10 Excellent

Abdullah

Stayed 1 night in Jul 2025

4/10 Poor

Tammy A

Disliked: Staff & service, property conditions & facilities
Chlorine too strong in pool. Wasn't able to buy snacks and have them charged to room. Room was musty.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra and Charlie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property for approximately 10 years. I have watched the roads change, construction expand outward and traffic get busier. I have always felt safe in this hotel, in the parking garage and in the building. Breakfast has always been served with a variety of items and staff friendly. This week, I wish the ice maker on my floor would have worked.
Stayed 3 nights in Jul 2025

6/10 Okay

T

Disliked: Amenities
Room clean, had some repairs issues. Clean towel policy. Simple breakfast choices. Mostly underground parking. Overall positive experience, would stay again.
Stayed 5 nights in Jul 2025

6/10 Okay

Diane, Pompton Lakes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The internet access was terrible! The staff was very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Christine, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good. Great for the price. Safe, clean, good room, good bedding and services. Altogether a very good option!
Stayed 3 nights in Jul 2025

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Jul 2025

8/10 Good

Donald

Liked: Amenities
Chk in was easy, quiet room, & standard breakfast. OK!
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbeatable on all fronts

This hotel hits it out of the park every time. I have been going here for years, I always have a great service experience, the hotel is always maintained well, the location is phenomenal, and the parking deck is so convenient! Such a great value too!
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and affordable. Close by shops and restaurants but still quiet and secure location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Naleli

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good parking set up
Stayed 2 nights in Jul 2025

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, smooth and efficient!

Great hotel. Best price in that area. Staff was great. Room was clean. Very comfortable. Will stay again!
Stayed 1 night in Jul 2025

10/10 Excellent

Kendrick

Stayed 1 night in Jul 2025