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21c Museum Hotel Cincinnati

4.5 star property

Photo gallery for 21c Museum Hotel Cincinnati

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Dinner and brunch served
Hallway
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

View map
609 Walnut St, Cincinnati, OH, 45202
  • Place, Great American Ball Park
    ‪8 min walk‬
  • Place, Paycor Stadium
    ‪11 min walk‬
  • Place, Hard Rock Casino Cincinnati
    ‪11 min walk‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

7.0 out of 10
Good
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(90 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

8.8 out of 10
Excellent
(38 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxury Room (Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 2 Double Beds

Luxury Double Room, 2 Double Beds

Luxury Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Double Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxury Suite, 1 Double Bed, Accessible

  • Sleeps 3
  • 1 Double Bed

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About the area

Cincinnati

A stay at 21c Museum Hotel Cincinnati places you in the heart of Cincinnati, within a 15-minute walk of Hard Rock Casino Cincinnati and Great American Ball Park. .This luxury hotel is 0.7 mi (1.1 km) from Heritage Bank Center and 0.8 mi (1.3 km) from Paycor Stadium.

What's nearby

  • Great American Ball Park - 8 min walk - 0.7 km
  • Paycor Stadium - 11 min walk - 0.9 km
  • Hard Rock Casino Cincinnati - 11 min walk - 0.9 km
  • Heritage Bank Center - 11 min walk - 1.0 km
  • Newport Aquarium - 3 min drive - 2.5 km

Getting around

  • Aronoff Center Tram Stop - 1 min walk
  • Cincinnati Union Terminal - 4 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 19 min drive

Restaurants

  • ‪Bay Horse Cafe - ‬2 min walk
  • ‪First Watch - ‬2 min walk
  • ‪Laveau - ‬2 min walk
  • ‪Urbana Cafe - ‬1 min walk
  • ‪Igby's - ‬2 min walk

About this property

21c Museum Hotel Cincinnati

Luxury hotel with a full-service spa and a 24-hour fitness center
21c Museum Hotel Cincinnati offers 156 air-conditioned accommodations with safes and complimentary newspapers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Cincinnati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open select days.
Make yourself at home in one of the 156 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Metropole, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekends from 8:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 1:00 PM on weekends.
Metropole - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Metropole

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Children's games
  • Children's toys
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 5 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

21c Cincinnati
21c Hotel Museum
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Cincinnati 21c
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Hotel Museum
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21c Museum Hotel Cincinnati Cincinnati
21c Museum Hotel Cincinnati Hotel Cincinnati

21c Museum Hotel Cincinnati Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 633 out of 1006 reviews
Rating 8 - Good. 162 out of 1006 reviews
Rating 6 - Okay. 120 out of 1006 reviews
Rating 4 - Poor. 58 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing comforting experience
Stayed 1 night in Jul 2025

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location for the center of Cincinnati. Valet parking made it easier to drop/pick up car. Everything was walkable and the area was beautiful. Staff warm, welcoming and helpful.
Stayed 3 nights in Aug 2025

2/10 Terrible

David, Burton-upon-Trent

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Brett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun property, right by free trolley and many attractions, easy walk to the River.
Stayed 1 night in Aug 2025

10/10 Excellent

Cicily, Madison

Stayed 2 nights in Jul 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valets were nice and friendly. Restaurant servers could use some smiles. Our bed was comfortable and bathroom was nice and roomy. Refrigerator didn’t work and the coffee maker was extremely loud and annoying. Area around the hotel was nice and we enjoyed restaurants near by.
Stayed 2 nights in Jul 2025

6/10 Okay

Talmage

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
What once was an excellent property (the museum collection is still a bonus) seems to be a bit rundown. Rooms seemed worn and in need of attention. Bathroom fixtures were loose and falling apart. I was expect much more since they were recently closed for renovations. They did what I hate the most when booking 3rd party. Stuck me in a handicap room when clearly the facility had other unoccupied rooms. Maybe better rooms are saved for direct bookings.
Stayed 1 night in Aug 2025

10/10 Excellent

Tevin

Liked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Very comfy beds, around several good restaurants. Very good customer service, the first room had an awful smell and they switched us with no problems, they were very nice about it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Varetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Stayed 1 night in Jul 2025

4/10 Poor

Catrice

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very uncomfortable, carpet looked dirty or dingy. The lobby had a sewer smell.
Stayed 3 nights in Jul 2025

2/10 Terrible

Hisham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay at 21C experience was terrible at best

For $597.00 per night , they didn’t have a tv in the bedroom, the bedroom was so dark it was hard to see with lights!! Room service was nonexistent, closed at 9 and out of anything we wanted , the bar couldn’t mix a basic raspberry martini , didn’t have basic common liquors, the coffee was so light we had to order espresso just to make it taste like coffee , it took them 4 tries just to get sugar and by then coffee was cold, bathtub stopper was disgusting and didn’t work, refrigerator had a note on it that it didn’t cool but yet they didn’t bring one that does, we asked for a late check out before we had experienced the horrible conditions and ended up leaving early and they still charged extra for the the two hours late check out that we didn’t use . It was obviously evident that management never goes into routine checks to make sure the facility is up to standards. The room was so dark that it was impossible to see if the carpet was dirty or just dark , the hair dryer made a horrible loud electrical contact noise no matter which plug we tried to use . We tried to use Their coffee machine station but it had two pods even though there was room for four and no stir sticks and the coffee from room service was a worse option as stated before . This is the third try to stay at 21c in different cities with no standout performances but this stay was the worst ever and Motel 6 would have topped them . This the the only time I have rated hotels but I felt a need for guests to know.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tamesha

Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant was amazing, especially Morgan, and all the front desk staff were very patient and helpful!
Stayed 3 nights in Jul 2025

10/10 Excellent

Judith

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a cool hotel! It was neat to walk around the hotel and see all the art, and the food was excellent. Easy to hop off the highway and stay for the night. 10/10 recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Ebony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, very clean and modern! I loved having access to the art gallery on the 2nd and 3rd floor. The location was perfect, there was live entertainment at the fountain everyday and the people were so nice! This will be our go to hotel whenever visiting Cincinnati! 10/10 ❤️
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth, oak island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Stayed 3 nights in Jul 2025

8/10 Good

Barbara

Travelled with group
Liked: Amenities
Great beds and great bath products!
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
All employees I encountered were wonderful!
Stayed 1 night in Jul 2025

10/10 Excellent

Jordan

Stayed 1 night in Jul 2025

2/10 Terrible

maria

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025