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Renaissance Asheville Downtown Hotel

3.5 star property

Photo gallery for Renaissance Asheville Downtown Hotel

Terrace/patio
Lounge
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Breakfast, lunch, dinner served; American cuisine
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
31 Woodfin Street, Asheville, NC, 28801
  • Place, Thomas Wolfe Memorial
    ‪1 min walk‬
  • Place, Buncombe County Courthouse
    ‪5 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪7 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed (Room, 1 King Bed, View, High Floor)

Room, 1 King Bed (Room, 1 King Bed, View, High Floor)

Room, 1 King Bed (Room, 1 King Bed, View, High Floor)

8.8 out of 10
Excellent
(30 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Room, 2 Queen Beds, Corner)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Room, 2 Queen Beds, Corner)

8.6 out of 10
Excellent
(29 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Room, 2 Queen Beds, View, High Floor)

Room, 2 Queen Beds (Room, 2 Queen Beds, View, High Floor)

Room, 2 Queen Beds (Room, 2 Queen Beds, View, High Floor)

8.0 out of 10
Very good
(11 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living room

Presidential Suite, 1 Bedroom

  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Suite, 1 Bedroom, 2 Queen Beds, High)

48-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Suite, 1 Bedroom, 2 Queen Beds, High)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Suite, 1 Bedroom, 1 King Bed, High Fl)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom (Suite, 1 Bedroom, 1 King Bed, High Fl)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Hearing Accessible)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Asheville

With a stay at Renaissance Asheville Downtown Hotel, you'll be centrally located in Asheville, a 3-minute walk from Buncombe County Courthouse and a 2-minute drive from Grey Eagle. .This hotel is 1.7 mi (2.7 km) from University of North Carolina at Asheville and 2.4 mi (3.8 km) from Asheville Mall.

What's nearby

  • Thomas Wolfe Memorial - 1 min walk - 0.2 km
  • Pack Square - 3 min walk - 0.3 km
  • Buncombe County Courthouse - 5 min walk - 0.4 km
  • Harrah's Cherokee Center - Asheville - 7 min walk - 0.7 km
  • The Orange Peel - 11 min walk - 0.9 km

Getting around

  • Asheville Regional Airport (AVL) - 20 min drive

Restaurants

  • ‪Pack's Tavern - ‬3 min walk
  • ‪French Broad Chocolate Lounge - ‬5 min walk
  • ‪Korean House - ‬2 min walk
  • ‪Mellow Mushroom - ‬3 min walk
  • ‪Dssolvr - ‬4 min walk

About this property

Renaissance Asheville Downtown Hotel

Renaissance Asheville Downtown Hotel offers 278 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 48-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 278 guestrooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Writers Bistro, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Asheville? This hotel has 8085 square feet (751 square meters) of space consisting of a conference center and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Writers Bistro - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 25 per day)
  • Secured, uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Writers Bistro

Things to do

  • 24-hour gym
  • Piano
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (8,085 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with premium cable channels
  • Hulu
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 per person
  • Uncovered self parking fee: USD 25 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Asheville Renaissance
Asheville Renaissance Hotel
Hotel Renaissance Asheville
Renaissance Asheville
Renaissance Asheville Hotel
Renaissance Hotel Asheville
Renaissance Asheville Hotel
Renaissance Asheville Downtown
Renaissance Asheville Downtown Hotel Hotel
Renaissance Asheville Downtown Hotel Asheville
Renaissance Asheville Downtown Hotel Hotel Asheville

Renaissance Asheville Downtown Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 581 out of 1004 reviews
Rating 8 - Good. 212 out of 1004 reviews
Rating 6 - Okay. 112 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Kari

Travelled with partner
Liked: Cleanliness
Room & bathroom was clean
Stayed 1 night in Dec 2025

6/10 Okay

Kari

Travelled with partner
Liked: Cleanliness
Bed was comfortable and bathroom was clean. The windows were covered in condensation and ice and the carpet was wet. The front desk staff was not the friendliest however the lady in the restaurant was very kind. I would give this Marriott property a MEH…..
Stayed 2 nights in Dec 2025

10/10 Excellent

Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

10/10 Excellent

Tia

Stayed 1 night in Dec 2025

2/10 Terrible

Brea

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the Renaissance Asheville and were very disappointed with several aspects of our experience, especially given the expectations associated with the Renaissance and Marriott brand. • The front door to our room would not close properly, which was both inconvenient and concerning from a safety standpoint. • The bathroom sink did not drain properly throughout our stay. • Although the air conditioning technically worked, the circulation of air was not functioning properly, causing the room to feel uncomfortable and stagnant. • The room itself felt old, worn, and outdated, which did not align with the quality or standards we expect from a Renaissance property. • Prior to our stay, we specifically requested a king bed, yet we were placed in a double room. When we asked if a king room was available, we were told the hotel was fully booked, despite our advance request. • On our checkout day, housekeeping loudly banged on our door at 9:30 a.m., even though checkout was not until 11:00 a.m. After informing them we had not checked out, they proceeded to clean the neighboring room in an extremely loud and disruptive manner. Even after asking them to please keep the noise down since we were still sleeping, the disturbance continued. Overall, the lack of attention to room condition, guest comfort, and basic courtesy significantly impacted our stay. This experience fell well below the standards we associate with the Renaissance brand.
Stayed 2 nights in Dec 2025

10/10 Excellent

Danielle

Stayed 1 night in Dec 2025

10/10 Excellent

Olivia

Stayed 1 night in Dec 2025

8/10 Good

Li

Stayed 4 nights in Dec 2025

10/10 Excellent

Braxton

Stayed 2 nights in Dec 2025

10/10 Excellent

Rachel L

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, conveniently located in downtown Asheville, room was quite and comfortable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Dec 2025

10/10 Excellent

ROBIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

8/10 Good

Tenesha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was lovely with an amazing view!
Stayed 2 nights in Dec 2025

10/10 Excellent

Crissy, Fuquay Varina

Stayed 2 nights in Dec 2025

10/10 Excellent

Sean

Stayed 1 night in Dec 2025

10/10 Excellent

Selby

Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

8/10 Good

Angelyn

Travelled with partner
Liked: Property conditions & facilities
Really enjoyed the location for its walkability to all of our activities downtown. Self parking is $25/day (there is also valet for $30) and was easily accessible. The beds were comfortable, however all the pillows provided became very flat during the night, resulting in poor sleep for us. While the restaurant’s breakfast buffet looked lovely, it would be great if an a la carte option could be provided for those who want a simple, grab and go item in the morning.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Clean and comfortable. Great view. Convenient downtown location.
Stayed 3 nights in Dec 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great except the temperature in the room. It was overly hot and the thermostat didn’t seem to work. And this is when it was about 35 degrees outside at night. Location was fantastic.
Stayed 1 night in Dec 2025

10/10 Excellent

Kelley

Stayed 1 night in Nov 2025

8/10 Good

Julie

Stayed 3 nights in Nov 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities
Clean Room, Staff
Stayed 1 night in Nov 2025

10/10 Excellent

Katsumi

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room is very clean
Stayed 2 nights in Nov 2025