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Serra Alta Hotel

3.5 star property

Photo gallery for Serra Alta Hotel

Interior
Garden
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Rua Paulo Muller, 250, Parque 23 de Setembro, Sao Bento do Sul, SC, 89280-370
  • Place, Pure Heart of Mary Church
    ‪8 min walk‬
  • Place, Municipal Historical Museum Dr. Felippe Maria Wolff
    ‪8 min walk‬
  • Place, Sao Bento do Sul Municipal City Hall
    ‪9 min walk‬

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, free WiFi

Deluxe Triple Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Quadruple Room

Minibar, in-room safe, desk, free WiFi

Deluxe Quadruple Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Premier Double Room

Minibar, in-room safe, desk, free WiFi

Premier Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Triple Room

Extra beds

Premier Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premier Quadruple Room

Minibar, in-room safe, desk, free WiFi

Premier Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Room

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 Queen Bed

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About the area

Sao Bento do Sul

With a stay at Serra Alta Hotel, you'll be centrally located in Sao Bento do Sul, within a 10-minute walk of Sao Bento do Sul Municipal City Hall and Pure Heart of Mary Church. .This family-friendly hotel is 0.6 mi (1 km) from Centro Cultural Doutor Genésio Tureck and 1 mi (1.6 km) from Municipal Historical Museum Dr. Felippe Maria Wolff.

What's nearby

  • Pure Heart of Mary Church - 8 min walk - 0.7 km
  • Municipal Historical Museum Dr. Felippe Maria Wolff - 8 min walk - 0.7 km
  • Araucárias Circuit Section 1 Starting Point - 9 min walk - 0.8 km
  • Sao Bento do Sul Municipal City Hall - 9 min walk - 0.8 km
  • Sao Bento do Sul Courthouse - 4 min drive - 2.4 km

Getting around

  • Curitiba (CWB-Afonso Pena Intl.) - 174 min drive

Restaurants

  • ‪Kako's Self Service - ‬7 min walk
  • ‪Escritório Bar & Grill - ‬8 min walk
  • ‪Restaurante Da Vovó - ‬9 min walk
  • ‪Casa Merez - ‬13 min walk
  • ‪Sandori Restaurante - ‬16 min walk

About this property

Serra Alta Hotel

Serra Alta Hotel offers 72 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 72 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Satisfy your appetite for lunch or dinner at Manacá Gastronomia, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Sao Bento do Sul? This hotel has 2303 square feet (214 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM. An additional breakfast (subject to charges) is served daily.
Manacá Gastronomia - This restaurant specializes in international cuisine and serves lunch and dinner.
ESPAÇO [bar] - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ESPAÇO [bar]
  • Manacá Gastronomia

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2,303 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel São Bento Sul
Novotel São Bento Sul Hotel
Novotel São Bento Sul Hotel Sao Bento do Sul
Novotel São Bento Sul Sao Bento do Sul
Serra Alta Hotel Sao Bento do Sul
Serra Alta Hotel
Serra Alta Sao Bento do Sul
Serra Alta Hotel Hotel
Serra Alta Hotel Sao Bento do Sul
Serra Alta Hotel Hotel Sao Bento do Sul

Serra Alta Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 275 out of 416 reviews
Rating 8 - Good. 116 out of 416 reviews
Rating 6 - Okay. 19 out of 416 reviews
Rating 4 - Poor. 4 out of 416 reviews
Rating 2 - Terrible. 2 out of 416 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kelley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Kelley

Stayed 1 night in Jan 2025

10/10 Excellent

Fabricio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and comfortable. Chocolate covered bananas are tasty.
Stayed 3 nights in Mar 2020

8/10 Good

JOSE ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pontos positivos: localização, serviço, café da manhã, piscina. A melhorar :brinquedoteca, academia .
Stayed 1 night in Dec 2019

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly bathroom

Very comfortable bed and blankets. The bathroom was smelly. The breakfast was ok. There are many items, but the taste was not so good. The checkout on Sundays are extended to 5 pm.
Stayed 1 night in Aug 2019

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the place

Amazing
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Kelley

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2018

8/10 Good

Antonio, Joacaba

Liked: Cleanliness, staff & service, property conditions & facilities

Very Good !

Very Good !

8/10 Good

ANDRÉ

Liked: Cleanliness, staff & service, room comfort
J á foi muito melhor há uns anos atrás
Stayed 2 nights in Dec 2025

2/10 Terrible

Pedro Batista Marques

Disliked: Cleanliness, property conditions & facilities
Cardápio é péssimo, teias de aranha no quarto, cheiro de bolor, piscina é destinada a alunos da cidade, quando entramos na piscina a instrutora fica informando que a prioridade é das crianças, internet é péssima, está assistindo filma,cai e não volta com tempo hábil... infelizmente, não voto mais e nem recomendo, pois na hora de pagar a conta, é horrível ver vários hospedes reclamando... é nos oferecido formulários para assentar a reclamação, com certeza é amassado e jogado fora... como disse, não voto mais e nem recomendo.
Stayed 3 nights in Dec 2025

8/10 Good

Carlos

Disliked: Staff & service
Cardápio sem excelências, o serviço, na manhã de hoje - 09/12, péssimo! Buffet incompleto, pratos vazios, faltando pães e frutas. A atendente manuseando pães com as mãos. Alertei para a situação, demonstrou na ter gostado.
Stayed 2 nights in Dec 2025

10/10 Excellent

Paulo Rogério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar agradável, atendimento excepcional, lugar lindo e comida impecável, vou voltar mais vezes, experiencia inesquecível.
Stayed 1 night in Nov 2025

10/10 Excellent

Gustavo Giani

Stayed 3 nights in Nov 2025

8/10 Good

Ayrton

Travelled with group
Liked: Cleanliness, staff & service, amenities
SIM.
Stayed 1 night in Nov 2025

10/10 Excellent

WILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã sem reposição. Piscina excelente. Atendimento bom mas demorado no restaurante. Ótima estadia.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tayline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Andrea

Travelled with group
Disliked: Staff & service, amenities
O quarto esta bom , os banheiros com mofo , equipe sem experiência, restaurante sem opções e mal atendimento. A piscina aquecida , que era o ponto forte do hotel , eles alugam para uma academias que divide o uso
Stayed 3 nights in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Quarto e piscina e equipe
Stayed 1 night in Nov 2025

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorei
Stayed 2 nights in Oct 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service
Muito bom
Stayed 2 nights in Sep 2025

6/10 Okay

Leandro

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Poderia ser melhor

O Hotel Serra Alta é muito bom, possui ótima estrutura e atendimento cordial, cafe da manha muito bom e cardápio do restaurante para lanche ou janta bem acessível (preco bom mesmo) alem de boas opções, mas infelizmente tivemos alguns problemas no quarto. Encontramos bastante mofo no box do banheiro, sinais de manutenções não realizadas e outras feitas de forma descuidada. Além disso, não havia controle remoto da TV, e a solução demorou mais do que deveria: primeiro enviaram alguém para procurar no quarto antes de providenciar um novo, o que acabou sendo inconveniente. Apesar desses pontos negativos, o hotel tem potencial e pode oferecer uma estadia excelente se houver mais atenção com os detalhes de manutenção e agilidade na resolução de problemas.
Stayed 1 night in Aug 2025

10/10 Excellent

Marcelo

Stayed 1 night in Aug 2025