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Kimpton Hotel Palomar Phoenix Cityscape by IHG

4.0 star property

Photo gallery for Kimpton Hotel Palomar Phoenix Cityscape by IHG

Exterior
Property video
Terrace/patio
Bar (on property)
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service

Explore the area

View map
2 East Jefferson, Phoenix, AZ, 85004
  • PHX Arena
    ‪2 min walk‬
  • Phoenix Convention Center
    ‪3 min walk‬
  • Chase Field
    ‪7 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 123 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite (Arena)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite (Arena)

8.0 out of 10
Very good
(1 review)
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premium Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(8 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Essential)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 1 King Bed (Essential)

9.4 out of 10
Exceptional
(49 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility Accessible, High Floor)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 1 King Bed, Roll-in Shower (Mobility Accessible, High Floor)

8.0 out of 10
Very good
(7 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Essential)

Room, 2 Queen Beds (Essential)

Room, 2 Queen Beds (Essential)

9.4 out of 10
Exceptional
(68 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(11 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(16 reviews)
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room (Essential)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

8.6 out of 10
Excellent
(10 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

7.8 out of 10
Good
(9 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Essential, High Floor)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 1 King Bed (Essential, High Floor)

9.2 out of 10
Wonderful
(82 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Phoenix

With a stay at Kimpton Hotel Palomar Phoenix Cityscape by IHG in Phoenix (Downtown Phoenix), you'll be steps from PHX Arena and 5 minutes by foot from Phoenix Convention Center. .This hotel is 0.3 mi (0.5 km) from Chase Field and 6.5 mi (10.5 km) from Grand Canyon University.

What's nearby

  • PHX Arena - 2 min walk - 0.2 km
  • Phoenix Convention Center - 3 min walk - 0.3 km
  • Chase Field - 7 min walk - 0.6 km
  • The Van Buren - 8 min walk - 0.8 km
  • Arizona Center - 10 min walk - 0.9 km

Getting around

  • Washington - Central Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 13 min drive

Restaurants

  • ‪The Arrogant Butcher - ‬1 min walk
  • ‪Ingo Tasty Food - ‬2 min walk
  • ‪Potbelly Sandwich Shop - ‬1 min walk
  • ‪Little Rituals - ‬2 min walk
  • ‪Pigtails - ‬2 min walk

About this property

Kimpton Hotel Palomar Phoenix Cityscape by IHG

Hotel with a rooftop terrace, steps from PHX Arena
Kimpton Hotel Palomar Phoenix Cityscape by IHG offers 242 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 50-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in September 2025.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 242 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Digital programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include wireless internet access (surcharge), concierge services, and shopping on site.
Grab a bite to eat at Blue Hound & Eden, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the poolside bar. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and express check-out. Planning an event in Phoenix? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Blue Hound & Eden - This restaurant serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.99 per day); wired internet (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 30 per night)
  • Covered valet parking on site (USD 44 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 7 to 28 for adults and USD 7 to 26 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Blue Hound & Eden

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Renovated guestrooms - September 2025
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 39.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7 to 28 for adults, and USD 7 to 26 for children
  • Fee for in-room wireless internet: USD 12.99 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.99 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 12.99 per day (rates may vary)
  • Fee for wired internet in public areas: USD 12.99 per day (rates may vary)
  • Self parking fee: USD 30 per night
  • Covered valet parking fee: USD 44.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palomar CityScape
Palomar CityScape Hotel
Palomar CityScape Hotel Phoenix
Palomar CityScape Phoenix
Palomar Phoenix
Palomar Phoenix CityScape
Phoenix Palomar

Kimpton Hotel Palomar Phoenix Cityscape by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 816 out of 1138 reviews
Rating 8 - Good. 169 out of 1138 reviews
Rating 6 - Okay. 85 out of 1138 reviews
Rating 4 - Poor. 32 out of 1138 reviews
Rating 2 - Terrible. 36 out of 1138 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Great staff and good communication throughout.
Stayed 2 nights in Jun 2025

10/10 Excellent

Derek A

Stayed 1 night in May 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some furnishings a bit shabby but overall very nice room
Stayed 2 nights in Jun 2025

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in downtown Phoenix
Stayed 1 night in May 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quick and pleasant!
Stayed 1 night in Jun 2025

10/10 Excellent

Jarmel

Stayed 3 nights in May 2025

2/10 Terrible

Christian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
They kept calling me all morning and knocking on my door they had my room mixed up . Valet guy was super rude and unprofessional he was mad because he didn’t know if my truck would fit in the garage. Kept talking to me in slang words
Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 1 night in Jun 2025

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was lovely and it was very close to both PHX stadium and Chase field. There were a lot of nearby dining options too!
Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Many thanks to the front desk.

Beautiful hotel, near both stadiums, walking distance to many places near us, clean property, very accommodating. The front desk helped us get an early check in for us with our new baby. That helped us ALOT! And we were very grateful that they tried to accommodate us.
Stayed 1 night in May 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Accessing the parking garage and parking in general is my only complaint. The hotel itself was beautiful and accomodating.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ben

Stayed 3 nights in Jun 2025

8/10 Good

Karla

Stayed 2 nights in Jun 2025

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 3 nights in a one bedroom suite. The floor plan of the suite was almost perfect. There is a long hallway when you enter, which is wasted space but it really helps insulate the room from hallway noise. The living room set up is suitable with a desk, chair, a small sectional, round coffee table, fridge and tv and stand. There is also a nice sized closet with safe and ironing board. The couch is kind of hard and could use some throw pillows (we used our bed pillows). The fridge is a mini bar and snacks fridge. We would have preferred a fridge for our own use entirely. We were able to store a few items in it in any event. (It is not one of those locked mini bars where you get charged a fee just for breaking the seal). The prices weren’t too outrageous. It would have been nice to have an arm chair in the living room as well as the couch but maybe that would be tight. The bedroom is quite large and has a very nice multi purpose dresser that serves also as a tv stand. This has 9 drawers. In addition there was a second closet, including robes and an iron and ironing board. There is a nice chair, lamp, two night tables and a king bed. Our bedroom was in a corner and had two great picture windows. The curtains were very good at blocking the light. The bathroom is long and narrow but includes a rather large wet room (about 10 by 7 feet?)— with a shower and a large soaker tub. We aren’t bathers but I could see how the tub would be appealing to som
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Terrance

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

samantha

Stayed 1 night in May 2025

8/10 Good

Jeff

Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Stayed 3 nights in Mar 2025

8/10 Good

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
The parking situation was terrible. Other than that it was fine.
Stayed 2 nights in May 2025

10/10 Excellent

Dara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved this hotel, would love to stay again
Stayed 2 nights in Jun 2025