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Tru By Hilton Roanoke Hollins

2.5 star property

Photo gallery for Tru By Hilton Roanoke Hollins

Reception
Dining
Exterior
Fitness facility
Room, 2 Queen Beds, Accessible, Bathtub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

View map
8161 Gander Way, Roanoke, VA, 24019
  • Place, Hollins University
    ‪19 min walk‬
  • Place, Carvins Cove
    ‪4 min drive‬
  • Place, Valley View Mall
    ‪9 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(63 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Roanoke

Located in Roanoke (Alpine Hills), Tru By Hilton Roanoke Hollins is within a 10-minute drive of Hollins University and Carvins Cove. .This hotel is 4.9 mi (7.9 km) from Valley View Mall and 7 mi (11.2 km) from Center in the Square.

What's nearby

  • Hollins University - 19 min walk - 1.6 km
  • Carvins Cove - 4 min drive - 3.7 km
  • Valley View Mall - 9 min drive - 9.1 km
  • Berglund Center - 13 min drive - 13.9 km
  • Center in the Square - 13 min drive - 14.5 km

Getting around

  • Roanoke Station - 12 min drive
  • Roanoke Regional Airport (ROA) - 15 min drive

Restaurants

  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬4 min drive
  • ‪Circle K - ‬3 min drive
  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Don Ho's Restaurant & Lounge - ‬5 min drive

About this property

Tru By Hilton Roanoke Hollins

Hotel with free breakfast, near Hollins University
Tru By Hilton Roanoke Hollins offers 82 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 82 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Roanoke Hollins. A complimentary continental breakfast is served daily.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Roanoke Hollins Hotel
Tru Hilton Hollins Hotel
Tru Hilton Roanoke Hollins
Tru Hilton Hollins
Tru By Hilton Roanoke Hollins Hotel
Tru By Hilton Roanoke Hollins Roanoke
Tru By Hilton Roanoke Hollins Hotel Roanoke

Tru By Hilton Roanoke Hollins Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1006 reviews
Rating 8 - Good. 252 out of 1006 reviews
Rating 6 - Okay. 71 out of 1006 reviews
Rating 4 - Poor. 32 out of 1006 reviews
Rating 2 - Terrible. 47 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, nice lobby with lots of searing, snacks and drinks available.
Stayed 1 night in Aug 2025

10/10 Excellent

Luci

The bed was very comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was a very pleasant experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and newish furniture. Great staff, great open lobby and fun games to play.
Stayed 1 night in Jul 2025

8/10 Good

Meganne

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Simon

Stayed 1 night in Jul 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Jun 2025

10/10 Excellent

Mary, Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice staff
Stayed 1 night in Jul 2025

6/10 Okay

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, the room, the staff were all great. Unfortunately, someone in one of the rooms next to us disregarded the hotel rules about being quiet between 10pm and 9am. Some guy @ 1:30am was talking VERY loud and obnoxious. He went for 20 minutes till had to call the front desk and ask them to come up and locate the guy and ask him to be quiet. It was the room right next to us. It was quiet until 3:20 when we heard a woman loudly saying in fear, "I'm sorry, I'm sorry!" We both jumped out of bed not knowing what was happening next door. Two minutes passed and we heard nothing. I have to believe other guests heard this woman also. We couldn't back to sleep for an hour after that, we were so shook up. It was a miserable night. We did tell the front desk staff about it the next morning and how disappointed we were. She said we could have changed rooms but who wants to go to another room at 3:30 in the morning? The front desk person said they would watch the video to see any activity on our floor or near our room and let us know. We asked about getting a reduction in our bill for all the inconvenience. She said the hotel would contact us but we had to go through Expedia to lodge a complaint since we booked through your company. Still would like a credit or a refund after a bad experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, room was very clean and friendly staff
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and very clean place! :)
Stayed 1 night in Jun 2025

4/10 Poor

Kenneth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Noisy, poor breakfast, very limited space and staff too busy to be helpful. Will not stay at Tru Hilton again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly and amazing. Loved breakfast
Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Travelled with pets, Travelled with partner
The staff were very nice & friendly. For some unknown reason, all the hotels in the area were way overpriced. This hotel was $200+ which is much higher priced than what we would expect for its caliber.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelley

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All areas of the hotel were clean and front desk staff were friendly/helpful.
Stayed 2 nights in Jun 2025

2/10 Terrible

Brittany, Chester Springs

Stayed 1 night in Jun 2025

6/10 Okay

Christina

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the comfy chairs, colors, uplifting vibes of the hotel. I also loved easy the access to water& eco friendly vibes. What a great hotel! The staff was friendly and helpful too.
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Stayed 1 night in Feb 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick checkin. Comfortable, quiet rooms. Would stay there again.
Stayed 1 night in May 2025

8/10 Good

Paul

Stayed 1 night in May 2025

10/10 Excellent

Patty, ASHEVILLE

Stayed 1 night in May 2025

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in May 2025