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Extended Stay America Suites Rochester Henrietta

2.5 star property

Photo gallery for Extended Stay America Suites Rochester Henrietta

Studio, 2 Double Beds, Non Smoking
Studio, 1 Queen Bed, Non Smoking
Lobby
Studio, 2 Double Beds, Non Smoking
Free daily on-the-go breakfast

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
700 Commons Way, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪1 min drive‬
  • Place, Tim Hortons Iceplex
    ‪1 min drive‬
  • Place, Marketplace Mall
    ‪3 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪6 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the area

Rochester

When you stay at Extended Stay America Suites Rochester Henrietta in Rochester, you'll be near the airport, within a 10-minute drive of University of Rochester and Rochester Institute of Technology. .This hotel is 5.6 mi (9 km) from Strong and 1.6 mi (2.6 km) from Fair and Expo Center.

What's nearby

  • Monroe Community College - 1 min drive - 1.5 km
  • Tim Hortons Iceplex - 1 min drive - 1.8 km
  • Marketplace Mall - 3 min drive - 3.6 km
  • Veterans Memorial Park - 4 min drive - 4.3 km
  • Fair and Expo Center - 5 min drive - 4.3 km

Getting around

  • Rochester Station - 16 min drive
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Shake Shack - ‬2 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Bill Gray's Regional Iceplex - ‬5 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬3 min drive

About this property

Extended Stay America Suites Rochester Henrietta

Extended Stay America Suites Rochester Henrietta offers 127 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Make yourself at home in one of the 127 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Henrietta
Extended Stay America Henrietta Hotel
Extended Stay America Henrietta Hotel Rochester
Extended Stay America Henrietta Rochester
Extended Stay America Rochester Henrietta
Extended Stay America Rochester Henrietta Aparthotel
Extended Stay America Henrietta Aparthotel
Extended Stay America Rochester Henrietta
Extended Stay America Henrietta
Hotel Extended Stay America - Rochester - Henrietta Rochester
Rochester Extended Stay America - Rochester - Henrietta Hotel
Hotel Extended Stay America - Rochester - Henrietta
Extended Stay America - Rochester - Henrietta Rochester
Extended Stay America Rochester Henrietta Hotel
Extended Stay America Henrietta Hotel
Extended Stay America Rochester Henrietta
Extended Stay America Suites Rochester Henrietta Hotel
Extended Stay America Suites Rochester Henrietta Rochester
Extended Stay America Suites Rochester Henrietta Hotel Rochester

Extended Stay America Suites Rochester Henrietta Reviews

Reviews

6.2
Rating 10 - Excellent. 210 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 171 out of 1001 reviews
Rating 4 - Poor. 138 out of 1001 reviews
Rating 2 - Terrible. 252 out of 1001 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Tim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, and with my work hours I got a muffin as a snack after work 😋
Stayed 14 nights in Dec 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very good, and the heat worked very well. The lobby staff were also very friendly. There were two issues - whoever was in the room before had put the iron on the window to bring cool air in, which I eventually found and took off. The TV didn't work very well - the signal kept breaking up every five seconds. Those were the only problems in what was otherwise a very good experience.
Stayed 1 night in Dec 2025

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Awful. Three different rooms because the place is in shambles. First room freezing cold the window was broken when we got in, second room tub wouldn’t drain tried to plunge and brought up gross debris and wouldn’t drain. No maintenance personnel and no help with issues. Third room were only double beds and in terrible shape. A strong smell of pot coming from the hallway. Terrible experience and will never go back.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gail, Kansas City

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The room was large and comfortable. The staff was nice and the location was great
Stayed 2 nights in Nov 2025

8/10 Good

Lisa

Stayed 3 nights in Nov 2025

10/10 Excellent

Nathaniel

Stayed 2 nights in Nov 2025

10/10 Excellent

Emmaleigh

Stayed 1 night in Nov 2025

6/10 Okay

Nyaiyah

Travelled with partner
Disliked: Amenities, property conditions & facilities
Get what you pay for.
Stayed 1 night in Nov 2025

4/10 Poor

Nahiro

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon an initial entrance, this hotel rooms floors are dusty look like they haven’t been swept in awhile. they’re bathtub and bathroom sink would constantly fill up with water because the drains are clogged. The bathtub and sink would have pieces of hair and white stuff coming out in the water was filling up. And then as you would expect the water takes a while to drain like over 30 minutes. The bathtubs also looks like it hasn’t been cleaned thoroughly in a while. The floor that I was on reeked of marijuana, despite no smoking on property signs for the whole time that I was there which was two nights.
Stayed 2 nights in Nov 2025

4/10 Poor

kali

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Christopher

Stayed 1 night in Nov 2025

8/10 Good

delvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes
Stayed 2 nights in Nov 2025

6/10 Okay

liza

Stayed 2 nights in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Elevator was not working the whole weekend.
Stayed 2 nights in Nov 2025

6/10 Okay

Suzanne

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Had stain on blanket, elevator didnt work. Rust on fridge
Stayed 2 nights in Nov 2025

4/10 Poor

Henry

Stayed 2 nights in Nov 2025

2/10 Terrible

Supreena

Liked: Staff & service
Disliked: Cleanliness, amenities
The room smelled horrible!! A first floor room and the window didn't lock all the way which wasn't very secure at all. The other guests continued to prop the outside door open to allow access to anyone wanting acess to the horel.
Stayed 1 night in Nov 2025

4/10 Poor

Andrew, Seaford

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was in sad shape and in serious need of updating. Damaged furniture. Rusty refrigerator. Owner needs to put some money into it.
Stayed 1 night in Oct 2025

2/10 Terrible

Sugar

Travelled with family
Stayed 1 night in Oct 2025

4/10 Poor

renatta

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor managment, multiple challenges overall, but no bugs :-) If you want to know more, just ask
Stayed 5 nights in Oct 2025

4/10 Poor

Sara

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
The room we stayed in was not like the photos. The beds had been recently updated and were clean, but the carpet was definitely a few decades old, and disgusting. There was a lot of noise outside in the wee hours of the morning, a group of people arguing loudly. I would not choose to stay here again.
Stayed 2 nights in Oct 2025

6/10 Okay

Susan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is pretty run down, and the room was very bare and had a lot of damage. BUT, the people were wonderful and if we needed anything, they figured out how to get it to us. There are no ice machines on the property, but ice trays in room, but a couple of them tasted bad. The place was 'somewhat clean' but smelled like pot in the hallways and urine by the doors (yes, even inside). The rooms (we had 2) all had a smell like smokers had been there. We were there 5 nights, and no cleaning service at all, but that's okay, we had enough towels. As nice as the people are who worked there, I won't be staying here again. Oh, and all the shower/tubs dripped.
Stayed 5 nights in Oct 2025

6/10 Okay

Christine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is pretty shabby. There were no real glasses in the room, no ice, I had to wait 25 minutes for coffee to brew in the morning. Breakfast is a Nutragrain bar or small packaged muffin and there is no non-sweetened creamer for the coffee. Broken furniture in the room, sticky floor, no real hot water, rusty fridge door, and the elevator floor was dirty, no shampoo available, so although I wasn't expecting anything fancy, I was not expecting bare bones amenities. The fridge was clean inside and the bathroom was clean enough. Staff was nice and as helpful as they could be, though.
Stayed 1 night in Oct 2025

6/10 Okay

Virginia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If you are looking for somewhere cheap to stay this place is fine, however you get what you pay for (property was worn down, mattress was not the quality you get in something like a Hyatt or Holiday Inn). The room was clean. No toiletries other than a small bar soap and you could ask for "bar shampoo" at the desk. Safe area but outer doors are not locked at night.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeff

Stayed 1 night in Oct 2025