2/10 Terrible
Rachel
Travelled with partner
18 May 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolute disappointment of a hotel. The price and star rating was not indicative of the true quality of the room.
Our room (402) was described as a double, but was really two single beds with no blankets (single sheet). The room had an overpowering aroma of mildew and sewer. The hallways were dirty and there was dust everywhere. Upon arrival, we tried to book a reservation for the roof top hotel through reception for the only evening we were there. Initially, the staff said yes there was room and booked us. While in the room 20 min later they called up to cancel the reservation with no reason and made no effort to find a solution. The breakfast included was mediocre at best with limited seating and poor organization making it hard to navigate through all the other guests.
The only redeeming aspect of this property is the location and proximity to the train station. But I would recommend trying any of the other hotels on the same block.
* note for reference, this was our second hotel in Rome during the same trip and we received a much better experience for half the price (near via Giulia)
Rachel
Stayed 2 nights in May 2025