Rydges Rotorua

4.5 star property

Photo gallery for Rydges Rotorua

Deluxe Room, 1 King Bed, Valley View
Suite, 1 Bedroom, City View
Exterior
Spa
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

Explore the area

Map
10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
  • Whakarewarewa: The Living Maori Village
    ‪1 min walk‬
  • Polynesian Spa
    ‪4 min drive‬
  • Redwoods Whakarewarewa Forest
    ‪6 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

Deluxe Room, 2 Queen Beds, Valley View

  • 28 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Pool View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Multiple Beds, Pool View

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Deluxe Room, Multiple Beds

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite, 1 Bedroom, City View

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (City Facing)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, Multiple Beds

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Room, 1 King Bed, Valley View

  • 24 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Rotorua

With a stay at Rydges Rotorua in Rotorua (Whakarewarewa), you'll be within a 10-minute drive of Skyline Rotorua and Whakarewarewa: The Living Maori Village. .This luxury hotel is 0.3 mi (0.5 km) from Rotorua Golf Club and 0.3 mi (0.6 km) from Whakarewarewa Thermal Reserve.

What's nearby

  • Whakarewarewa: The Living Maori Village - 1 min walk - 0.1 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 17 min walk - 1.5 km
  • Rotorua Central Mall - 3 min drive - 2.6 km
  • Polynesian Spa - 4 min drive - 3.2 km
  • Redwoods Whakarewarewa Forest - 6 min drive - 2.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Shadehouse Cafe - ‬18 min walk
  • ‪Pantry D'or - ‬19 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Rydges Rotorua

Luxury hotel with a fitness center and a 24-hour front desk
Rydges Rotorua offers 203 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 203 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite to eat at Chapman Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rotorua? This hotel has 651 square feet (60 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Chapman Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chapman Restaurant

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (651 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 to 35 for adults, and NZD 0 to 0 for children
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Rydges Rotorua Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 1002 reviews
Rating 8 - Good. 289 out of 1002 reviews
Rating 6 - Okay. 152 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gabriella

Liked: Cleanliness, staff & service
Very clean hotel, parts of it is dated but tidy. Friendly staff and great pool for the kids.
Stayed 2 nights in Jan 2025

6/10 Okay

Wi-Hean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place to Stay in Rotorua

Nice property with lots of parking available. We booked 2 rooms and had requested for both rooms to be close together however this wasn't the case. We had one room on ground floor and the other on the next floor. Getting credits for not having room cleaned each day is nice as we don't normally get our rooms cleaned so getting $10 credit each day is awesome. There's washing machine, dryer and water filter tap to fill your bottles. City centre is about a 5 mins drive. Overall a nice hotel to stay in while in Rotorua.
Stayed 3 nights in Jan 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

gerard

Travelled with family
Good parking facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Brianna

Stayed 3 nights in Jan 2025

10/10 Excellent

Marcus

Travelled with family
Good modern room. Bike storage and bike clean down area with workstand
Stayed 1 night in Jan 2025

10/10 Excellent

Heniti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Debbie

Business traveller
Stayed 1 night in Jan 2025

10/10 Excellent

Tevita taufa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Kieran, Tauranga

Stayed 1 night in Jan 2025

10/10 Excellent

Amish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere for Children
Stayed 2 nights in Jan 2025

10/10 Excellent

Meryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and spa
Stayed 2 nights in Jan 2025

10/10 Excellent

Sakura

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Thai

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great experience

Great location and excellent service. Small rooms but enough for the three of us.
Stayed 1 night in Jan 2025

10/10 Excellent

Ruhina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five Star Hotel

Check in was smooth, Hotel was beautiful Will definitely stay again
Stayed 1 night in Jan 2025

6/10 Okay

Justine

Travelled with family
Liked: Cleanliness, staff & service
The Sulphur smells so bad you wake up gagging on the smell of sewage. It was so strong it stained the smell of our clothing.
Stayed 1 night in Jan 2025

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean larger hotel on the outskirts of town. A pleasant stay but a little farther from the Centre than we would have preferred.
Stayed 3 nights in Jan 2025

8/10 Good

Ila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great one night stay. Close to forest, comfortable bed and convenient parking.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views of the thermal activity, friendly and helpful staff. The updated rooms felt modern and clean.
Stayed 1 night in Jan 2025

8/10 Good

Taniya

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel with lovely pool and outdoor seating area the hammocks were a nice touch
Stayed 1 night in Jan 2025

6/10 Okay

tommy

Disliked: Cleanliness

Not as described

Room wasn’t cleaned properly and didn’t meet the description. When I asked for a clean room which matched the description of when we booked they provided another room which was not to the description or been cleaned properly. Poor customer service, no sympathy or care.
Stayed 3 nights in Jan 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay
Stayed 1 night in Jan 2025