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Rydges Rotorua

4.5 star property

Photo gallery for Rydges Rotorua

Deluxe Room, 1 King Bed, Valley View
Garden
Suite, 1 Bedroom, City View
Buffet
Spa

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • 24/7 front desk

Explore the area

View map
10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
  • Whakarewarewa: The Living Maori Village
    ‪1 min walk‬
  • Redwoods Whakarewarewa Forest
    ‪7 min walk‬
  • Polynesian Spa
    ‪3 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Valley View

View from room

Deluxe Room, 2 Queen Beds, Valley View

9.2 out of 10
Wonderful
(13 reviews)
  • 28 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, Multiple Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, Multiple Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(32 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(33 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (City Facing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed (City Facing)

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

8.2 out of 10
Very good
(49 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Valley View

Room amenity

Deluxe Room, 1 King Bed, Valley View

8.4 out of 10
Very good
(26 reviews)
  • 24 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

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About the area

Rotorua

With a stay at Rydges Rotorua in Rotorua (Whakarewarewa), you'll be a 4-minute drive from Polynesian Spa and 9 minutes from Skyline Rotorua. .This luxury hotel is 0.1 mi (0.1 km) from Whakarewarewa: The Living Maori Village and 0.3 mi (0.5 km) from Rotorua Golf Club.

What's nearby

  • Whakarewarewa: The Living Maori Village - 1 min walk - 0.0 km
  • Redwoods Whakarewarewa Forest - 7 min walk - 0.6 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 10 min walk - 0.8 km
  • Rotorua Central Mall - 3 min drive - 2.6 km
  • Polynesian Spa - 3 min drive - 2.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Pantry D'or - ‬19 min walk
  • ‪Eastwood - ‬13 min walk
  • ‪Burgerfuel - ‬3 min drive

About this property

Rydges Rotorua

Luxury hotel with a fitness center and a 24-hour front desk
Rydges Rotorua offers 203 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 203 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite to eat at Chapman Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rotorua? This hotel has 651 square feet (60 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Chapman Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chapman Restaurant

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (651 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 to 35 for adults, and NZD 0 to 0 for children
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Rydges Rotorua Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 476 out of 1019 reviews
Rating 8 - Good. 289 out of 1019 reviews
Rating 6 - Okay. 157 out of 1019 reviews
Rating 4 - Poor. 63 out of 1019 reviews
Rating 2 - Terrible. 34 out of 1019 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Truman

Stayed 4 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Great room and lovely continental breakfast
Stayed 1 night in Jun 2025

4/10 Poor

Sarah

Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
Great outdoor heated pool, Cafe made nice coffee, nice tourist shop. Rooms and bathroom are old and run down. Had no wifi connection on TV to run chrome cast asked us to change roomsb to fix which we akready had done due to mould in first room. Dirty corridors all doors outside had scuff marks on them. Nice foyer but rooms and corridors don't match
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew, Auckland

Liked: Cleanliness, amenities
Stayed 3 nights in May 2025

8/10 Good

Maycee

Liked: Staff & service, property conditions & facilities
Upon arrival we were greated kindly by the staff. Check in was very easy and the lobby was clean. The facilities are
Stayed 1 night in Jun 2025

6/10 Okay

wayne

Liked: Cleanliness, room comfort
The receptionist was distracted by whomever (definitely and guy and it looked to me like one of the security guys) and was not welcomy or interested in my needs and wants at all. I didn't get to organising breakfast as that just looked like a bridge too far for her and i was tired (9.15 check-in) and just want ed to sleep. All in all I thought she was unemployable.
Stayed 1 night in Jun 2025

8/10 Good

MUBIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant staff and food was excellent, hot pool and game rooms a bonus, we would definitely stay there again.
Stayed 1 night in Jun 2025

8/10 Good

Adam

Disliked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funny no staff on at night.
Stayed 1 night in Jun 2025

10/10 Excellent

Tara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The kids' area was a nice touch. I would love to see more toys for young children. Maybe a busy board on the wall.
Stayed 1 night in May 2025

6/10 Okay

Natalie

Stayed 2 nights in May 2025

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, easy and lovely staff
Stayed 2 nights in May 2025

8/10 Good

Lisa

Stayed 1 night in May 2025

8/10 Good

Georgina

Stayed 1 night in May 2025

10/10 Excellent

William, Roebuck

Stayed 2 nights in May 2025

6/10 Okay

Inyeong

Travelled with family
1. Breakfast is good. Very healthy, yummy fruits & juice. 2. Old old place. The main hotel entrance looks nice compared from the room conditions ; carpets are old, no water ( only water bottle -> so you have to go to the lobby to get the water from water tap ), sink basin water was very slow down, smells like hot spring, and so on. 3. Free parking. Pretty empty hotel when I visited
Stayed 1 night in May 2025

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, room comfort
The staff at Rydges were wonderful! The room was comfortable but very out-dated and needs an upgrade. comfortable bed.
Stayed 4 nights in May 2025

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed were very comfortable airconditioner worked well kept the room at a nice temprature. Not impressed with the shower as it was too low and most of the nozzels were blocked. Windows in the lounge area not clean.
Stayed 1 night in May 2025

6/10 Okay

margaret

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Liked the outdoor hot pool Was disappointed in run down condition of everything.
Stayed 2 nights in May 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an enjoyable stay. Paid extra for the breakfast which was definitely worth it, so much choice and very fresh
Stayed 1 night in May 2025

8/10 Good

Gareth

Stayed 1 night in Apr 2025

6/10 Okay

Bevan

Travelled with family and small children
Disliked: Staff & service
Reception staff not unfriendly but just seemed miserable. No kids menu for in house dining or Chapmans. We always stayed here as Holiday Inn in the past 6 - 8 times a year for 3 years and it was awesome. Will shop around now for something else with a heated pool.
Stayed 1 night in May 2025

8/10 Good

Bridget

Stayed 2 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025