6/10 Okay
Kirk
Travelled with partner
18 Mar 2025
Liked: Cleanliness, staff & service, amenities
When our taxi driver dropped us off as this alley where the lobby was, we were shocked because the lobby was down a dark, graffiti-laden alley and the lobby was just the only door down the alley....the girl receptionist was very nice and she said that we were going to be in the annex, which was 2 streets down, which she had us follow her down the street....our keys unlocked this large double-door that didn't have any sign on them as to being the Novana Hotel Annex, but it opened to a room with about 20 steps up to this tiny elevator...we had to lug our 4 large suitcases up the steps and go up the elevator to the next floor, and then lug them down about 15 steps down to the landing where our room was...our room key opened another large door to where there was about 6 rooms, and then our key got us into room #3...the room was very nice with a view down the street...it was very quiet until about 7:30 every morning to be woken up by another guest leaving their room and slamming their door shut...the doors sounded like a bomb going off, so we didn't sleep in at all the 6 mornings.....we had so many suitcases because we were on 3 different cruise ships in the USA and did a trans-Atlantic cruise from Florida to Rome and spent a week in Rome......NOW THE GOOD PART OF STAYING AT THE HOTEL.....the annex was the BEST location we could have imagined in Rome....we walked out the doors to a vibrant atmosphere of restaurants, coffee shops, stores, a pharmacy and Rome life!!!!...
Kirk
Stayed 6 nights in Mar 2025