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Mount Richmond Hotel

4.0 star property

Photo gallery for Mount Richmond Hotel

Outdoor pool
Reception
Courtyard
Breakfast and dinner served, pool views
Front of property – evening/night

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Gym
  • Bar
  • Pool
  • Breakfast available

Explore the area

View map
676 Mt Wellington Highway, Mt Wellington, Auckland, 1062
  • Place, Sylvia Park Shopping Center
    ‪2 min drive‬
  • Place, Go Media Stadium
    ‪6 min drive‬
  • Place, Rainbow's End
    ‪8 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Suite

Executive Suite

Executive Suite

7.4 out of 10
Good
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

8.0 out of 10
Very good
(3 reviews)
  • 34 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Studio

Studio

Studio

8.8 out of 10
Excellent
(29 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Economy Room

Economy Room

Economy Room

7.2 out of 10
Good
(13 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the area

Auckland

With a stay at Mount Richmond Hotel in Auckland (Mount Wellington), you'll be within a 15-minute drive of Go Media Stadium and Mount Eden. .This spa hotel is 8.6 mi (13.8 km) from Eden Park and 8.6 mi (13.9 km) from Sky Tower.

What's nearby

  • Sylvia Park Shopping Center - 2 min drive - 2.6 km
  • Go Media Stadium - 6 min drive - 6.1 km
  • Rainbow's End - 8 min drive - 9.7 km
  • Mount Eden - 10 min drive - 12.5 km
  • Eden Park - 12 min drive - 15.8 km

Getting around

  • Auckland Westfield Station - 12 min walk
  • Auckland Intl. Airport (AKL) - 21 min drive

Restaurants

  • ‪Taco Bell - ‬11 min walk
  • ‪Domino's - ‬10 min walk
  • ‪Vietnam Cafe - ‬9 min walk
  • ‪Try It Out - ‬8 min walk
  • ‪lime espresso bar & eatery - ‬16 min walk

About this property

Mount Richmond Hotel

Hotel in Auckland with a full-service spa and a fitness center
Mount Richmond Hotel offers 46 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mount Richmond Spa. The spa is open daily.
Make yourself at home in one of the 46 air-conditioned rooms featuring refrigerators and iPod docking stations. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find outdoor tennis courts, an outdoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access and wedding services.
Grab a bite to eat at Poolside, a poolside bistro where you can enjoy drinks at the bar/lounge, take in the pool view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Continental breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Planning an event in Auckland? This hotel has 1948 square feet (181 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
Poolside - This poolside bistro serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends; NZD 10 for adults and NZD 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Poolside

Things to do

  • 3 outdoor tennis courts
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre (1,948 square foot of space)
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: NZD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 50

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 35.0 per day
Cribs (infant beds) are available for NZD 10.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 10 for adults and NZD 10 for children
  • Early check-in fee: NZD 50 (subject to availability)
  • Late check-out fee: NZD 50 (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mount Richmond
Mount Richmond Auckland
Mount Richmond Hotel
Mount Richmond Hotel Auckland
Mount Richmond Hotel Auckland/Mount Wellington
Mount Richmond Hotel Hotel
Mount Richmond Hotel Auckland
Mount Richmond Hotel Hotel Auckland

Mount Richmond Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 214 out of 881 reviews
Rating 8 - Good. 308 out of 881 reviews
Rating 6 - Okay. 216 out of 881 reviews
Rating 4 - Poor. 90 out of 881 reviews
Rating 2 - Terrible. 53 out of 881 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

anabelle

Disliked: Cleanliness, staff & service
No cups or spoons to even make a tea or coffee
Stayed 1 night in Aug 2025

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe snd clean
Stayed 1 night in Jul 2025

6/10 Okay

Amanda, Auckland

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Jun 2025

8/10 Good

Maria, Dargaville

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here a few times. Always hard to find our room. Spa is nice and relaxing.
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Jun 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Better service and clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Riyan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean and tidy.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional service
Stayed 1 night in Mar 2025

4/10 Poor

Maria, Dargaville

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Easy to find. Not enough parking. Pool and spa and outside area untidy. Staff rude.
Stayed 3 nights in Apr 2025

8/10 Good

Dipashni

Stayed 4 nights in Mar 2025

6/10 Okay

chester

Business traveller
Liked: Staff & service
The staff tries really hard but this is on a really busy road small driveway tiny parking lot and old and run down in a bad neighborhood
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Stayed 1 night in Mar 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Stephen

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Pigeon hole with thin wall.

I booked to pay total cost of accommodation at property. Shocking to receive email from Sandra threatening to cancel my reservation - email copy attached. The hotel reservation personnel was charging my credit card but failed. Insisted it will be canceled if I don’t provide my credit card to be charged. She told me that pay at property was between Hotel.com and customer, not between Mt Richmond Hotel and Hotels.com. She only knew after receiving the booking confirmation from Hotels.com and it’s not their policy. If there’s any misunderstanding or communication problems between Mt Richmond Hotel and Hotels.com, why is customer threatened or penalized? The room is so very small and bare. Can even put and open a suitcase and no place in bathroom to put toothbrush etc. The wall between is like hollow and we were hearing talking and noises next room in the middle of the night doing their stuff with bed squeaking and heavy breathing. No more stay for me here.
Stayed 2 nights in Feb 2025

8/10 Good

Ann

Travelled with partner
Liked: Staff & service
Plus: Very friendly, helpful staff. Food was delicious. Bed very comfortable with good linen and well serviced. Minus: Property is old and in much need of a good face-lift. "Swimming pool" is misleading - suitable for a dip, rather than a swim.
Stayed 8 nights in Feb 2025

10/10 Excellent

Ifraz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2025

4/10 Poor

Ralph

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Difficulties checking in as a result of booking through Wotif. Was asked to send electronic copies of ID and Bank cards, received multiple messages asking for this. Room was dirty, and noisy
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Lovely place. Kind people and has a small pool and gym.
Stayed 1 night in Feb 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Twin beds comfortable. Bathroom clean Great value
Stayed 1 night in Jan 2025

6/10 Okay

Nicole

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Tv signal very poor. Don’t stay there if you are wanting a sleep in as it was very noisy around 7:30am in the hotel. We enjoyed our stay.
Stayed 3 nights in Jan 2025

4/10 Poor

Trudy

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Staff at this Hotel were great and have no issues. But the hotel needs a refurbishment and tidied up. Poolside was untidy, wet towels, rubbish, cleaning equipment lying all around the side. Reception and front doors look spectacular, but the once behind that the property is very tired and worn out. It would not take a lot of money to spruce up the property. Outside the room window had old rags and clothes lying in the long grass. Breakfast was very nice, but pricey. Coffee was a extra cost which was disappointing. Was very disappointed that the pool was off limits to guests as there was a private function. Room was adequate to our needs but could have been so much better. Missing window latches, cupboard door nearly falling off in bathroom, shower grotty as silicone is marked. Not sure if we would stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tanveerul

Stayed 1 night in Dec 2024

6/10 Okay

Nidhal

Stayed 1 night in Jan 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, reasonably priced, friendly staff. Recommended.
Stayed 1 night in Dec 2024