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We enjoyed our stay. Every single employee encounter was met with a smile, friendliness

We went to go visit our daughter & son-in-law and granddaughter and we were very pleased with the hotel. The rooms were very very clean. The beds were super comfortable. The pool area was really nice and our granddaughter enjoyed it so much. My daughter and i had a bunch of fun playing slots at the casino and even won a little money. The only negative that we had was the buffet wasn't very good at all. I don't know if we just got there at a bad time or what , but everything else was so nice and i think my husband and i have found the perfect place to stay when we visit our daughter, and with the ridiculous prices at many of the hotels in that area Vernon downs was one of the few with lower room prices. See ya next year Vernon downs!!!

Always a great stay and they never disappoint ever I'm always impressed with my treatment and how friendly and attentive the staff is to my needs The Utica NewYork, Red Roof always delivers on the accommodations but where they excel is in customer service in this review come from someone who spent 45 years in the hospitality industry

Stayed here on our bicycle ride along the Erie Canalway Trail. It is right next to a trail and has a swimming pool. It has several grocery stores next door, but they all closed at 8 pm (a good place to grab yogurt or something like that for breakfast). There is a Domino's Pizza and a pharmacy next door.

Spacious clean rooms and lovely staff.

Great staff!