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Quality Inn & Suites New Hartford - Utica

2.5 star property

Photo gallery for Quality Inn & Suites New Hartford - Utica

Relax in a comfortable seating area with sofas and a small table, featuring a fireplace and a modern kitchen in the background.
Relax in a stylish room with a large bed, bedside table, and bathroom featuring a sink, mirror, and towel rack.
Cozy up by the fireplace in this inviting living room, featuring a fireplace, comfortable seating, and a stylish herringbone-patterned floor.
Stunning hallway with high ceilings, light fixtures, and framed artworks.
Guests enter a stylish lobby with a reception desk and two doors leading to guest rooms, featuring a geometric tile floor and recessed lighting.

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
141 New Hartford St, New Hartford, NY, 13413
  • Utica College
    ‪2 min drive‬
  • Stanley Theater
    ‪5 min drive‬
  • Utica Zoo
    ‪6 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(27 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

New Hartford

With a stay at Quality Inn & Suites New Hartford - Utica in New Hartford, you'll be within a 5-minute drive of New Hartford Recreation Center and Utica College. .This hotel is 2.1 mi (3.5 km) from Mohawk Valley Health System - Marketing & Communications and 2.2 mi (3.5 km) from Sangertown Square.

What's nearby

  • Utica College - 2 min drive - 3.3 km
  • Saranac Brewery - 5 min drive - 6.2 km
  • Utica Memorial Auditorium - 5 min drive - 6.5 km
  • Stanley Theater - 5 min drive - 6.5 km
  • Utica Zoo - 6 min drive - 6.5 km

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪One Genny - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Pizza Boys - ‬2 min drive
  • ‪Olive Garden - ‬3 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Hotel in New Hartford with free breakfast and a fitness center
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 65 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Renovated entire property - August 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 157 out of 516 reviews
Rating 8 - Good. 141 out of 516 reviews
Rating 6 - Okay. 94 out of 516 reviews
Rating 4 - Poor. 57 out of 516 reviews
Rating 2 - Terrible. 67 out of 516 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Tammy

Liked: Cleanliness, staff & service, room comfort

Decent place to stay.

I stayed for 3 nights. The walls are pretty thin. Beds are very comfy and the inside of the hotel and the rooms are really nice. The people who work there are very kind. The breakfast was the usual and it was in a district with nothing else around.
Stayed 2 nights in May 2025

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

dorothy

Stayed 1 night in May 2025

8/10 Good

Adam

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is a bit run down but CLEAN. I would stay again. I was disappointed by the demand for a $150 deposit, seems unnecessary. Other than the unreasonable deposit it was a pleasant stay
Stayed 1 night in May 2025

8/10 Good

Sara

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good overall

Front desk staff was very friendly. Breakfast was good. Our beds were comfortable, but one comforter had a big stain on it.
Stayed 1 night in May 2025

8/10 Good

Keyara

Liked: Cleanliness, staff & service, property conditions & facilities
Our plans got cancelled and the staff was accommodating by letting us check in a few hours early! They also were able to adjust our room when I booked an accesible handicapped room by mistake.
Stayed 1 night in May 2025

8/10 Good

faith

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very nice convenient place
Stayed 1 night in May 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quite area
Stayed 1 night in Apr 2025

10/10 Excellent

Agaalofa

Stayed 2 nights in Mar 2025

2/10 Terrible

Jenn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not even allowed to check in because they dont take Apple Pay even though I paid for the room already but they needed a card for incidentals which nothing was said anywhere that a card was needed for this reason. Top that off they refused to refund me my money: so what did I waste $101 on ?
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Stayed 1 night in Apr 2025

8/10 Good

Stephen

Travelled with family
Liked: Property conditions & facilities
nothing around to do or eat otherwise ok place
Stayed 1 night in Apr 2025

4/10 Poor

Jeanine M

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property and rooms were very clean. However the area is desolate, and it the hotel felt deserted at night. As a single female traveler I would not recommend this property. I’m sure on weekends it is busy with families, but during the week I was afraid to be there alone.
Stayed 3 nights in Apr 2025

6/10 Okay

Evelyn

Business traveller
Disliked: Staff & service
I was not happy with having to habe a 150.00 hold on my account for staying 1 night
Stayed 1 night in Apr 2025

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

JAMIEE M.

Stayed 2 nights in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom was super small. Other than that the
Stayed 1 night in Apr 2025

6/10 Okay

Timothy

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kilsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not very clean, everything is outdated and old. I expected it to be a little bit better for the price they charge.
Stayed 1 night in Apr 2025

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Check in staff was very courteous and professional. Hotel was very clean. Will definitely stay at again.
Stayed 1 night in Apr 2025

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great, but staff not at desk majority of time
Stayed 3 nights in Mar 2025

10/10 Excellent

sharon

Stayed 1 night in Feb 2025

8/10 Good

Stephanie

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
Very basic, what we needed for the price. However, room had an odd smell
Stayed 1 night in Apr 2025

6/10 Okay

Jessika

Liked: Staff & service
Stayed 1 night in Apr 2025