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Reviews

4.1 / 5Very Good
19 reviews

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Rostov-on-Don Cathedral
    10 min walk
  • Popular Location
    Rostov-on-Don Embankment
    10 min walk
  • Popular Location
    Rostov-on-Don Central Market
    11 min walk

Choose dates to view prices

Book online or call:

0508 283 858
  • Standard Double or Twin Room

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Business Room

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Junior Suite

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Suite, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Economy Single Room

    Room Amenities

    • River view
    • Sleeps 1
    More details

About this area

Rostov-on-Don

Located in Rostov-on-Don, Hermitage Hotel is in the city center. Rostov-on-Don Embankment and Gorky Park reflect the area's natural beauty and area attractions include Gagarin Children's Railway and Rostov Zoo. Looking to enjoy an event or a game while in town? See what's happening at Rostov Arena or Olimp - 2.

Popular Location

What's nearby

  • Levberdon City Beach - 8 min walk
  • Rostov-on-Don Cathedral - 10 min walk
  • Rostov-on-Don Embankment - 10 min walk
  • Rostov-on-Don Central Market - 11 min walk
  • Rostov Gorky Park - 16 min walk

Getting around

  • Rostov-Prigorodniy Station - 3 min drive

Restaurants

  • Hermitage – Restaurant offering Modern European cuisine. Serves breakfast and lunch daily.
  • Onsite dining venue #2 – Lobby lounge. Serves breakfast, lunch, dinner, and light fare daily. Open 24 hours.

About this property

Hermitage Hotel

4-star hotel with restaurant and bar/lounge
A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. All 31 rooms offer free WiFi, minibars, and flat-screen TVs with cable channels. Other amenities available to guests include room service, free local calls, and free bottled water.
Hermitage Hotel offers 31 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Limited parking spaces
24-hour roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)

Food and drink

Breakfast available for a fee: RUB 500 per person
1 restaurant
1 bar
Room service available

Family friendly

Dry cleaning service
Laundry facilities

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English
German
Russian

Business services

1 meeting room
Business center
Conference center (807 square feet of space)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Hair dryer

Entertainment

Cable channels
Flat-screen TV

Food and drink

Free bottled water
Minibar

More

Desk
Free local calls
Iron/ironing board (on request)
Phone
Safe
Slippers

Policies

Check-in

Check-in available 24 hours
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: RUB 500 per person (approximately)
  • Airport shuttle fee: RUB 800 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Foreign citizens: Adults and children must present a valid passport, visa, and migration card at check-in.

Property is also known as

  • Hermitage Hotel Rostov-on-Don
  • Hermitage Rostov-on-Don
4.1

Very Good

5 - Excellent
8
4 - Good
7
3 - Okay
2
2 - Mediocre
1
1 - Poor
1
4.4
Cleanliness
3.9
Service and Staff
5.0
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Personnel very friendly. Location is great. Rooms are clean.

Stayed 7 nights in Apr. 2019

3/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

Staff at the front desk was rude, nosy and just completely outrageous. The woman kept asking me if I used their mini bar even though I said that I didn't. She insisted whether I "ate their chocolates from the fridge". Security guard also stands at the door looking at people as if they came to rob the place. Very heavy and uninviting atmosphere. Regret staying there and will definitely not stay there again.

Stayed 1 night in Jan. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HERMITAGE HOTEL. VERY GOOD STAY.

EXCELLENT HOTEL GOOD VALUE . STUNNING BREAKFASTS. CLOSE TO RIVER. NEARBY TRAFFIC CAN BE A BIT NOISY AT TIMES. A VERY GOOD STAY

Stayed 5 nights in Aug. 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Добротный отель, с неплохими завтраками и отличным месторасположением

Stayed 3 nights in Sep. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Хороший отель

Приятное место, неплохие завтраки. Но батарея жарит так, будто на улице -30. Приходится постоянно открывать окна и проветривать. В прошлый мой визит такой проблемы не было.

Stayed 1 night in Feb. 2019

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