See all properties
Save

Hotel Universel

3.0 star property

Photo gallery for Hotel Universel

Spa
Reception
Spa
Reception
Plasma TV

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Gym

Explore the area

View map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Place, Laval University
    ‪1 min walk‬
  • Place, PEPS
    ‪8 min walk‬
  • Place, Laurier Quebec
    ‪4 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(85 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

7.6 out of 10
Good
(32 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(263 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

7.2 out of 10
Good
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor spa tub
Hôtel Québec Inn par JARO
  • Pool
  • Hot tub
  • Spa
  • Parking included
4.0 out of 5, Very good, 2,018 reviews
The price is NZ$171
includes taxes & fees
16 Nov - 17 Nov
Hôtel Québec Inn par JARO

About the area

Québec City

With a stay at Hotel Universel in Québec City (Sainte-Foy-Sillery-Cap-Rouge), you'll be steps from Laval University and 6 minutes by foot from Cegep de Sainte-Foy. .This hotel is 0.6 mi (1 km) from PEPS and 1.5 mi (2.4 km) from Laurier Quebec.

What's nearby

  • Laval University - 1 min walk - 0.0 km
  • PEPS - 8 min walk - 0.7 km
  • Laval University Hospital - 4 min drive - 2.6 km
  • Laurier Quebec - 4 min drive - 2.6 km
  • Grande Allée - 5 min drive - 3.4 km

Getting around

  • Quebec Sainte-Foy Station - 16 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 15 min drive

Restaurants

  • ‪Sushi X Pyramide - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Café La Maison Smith Ste-Foy - ‬5 min walk
  • ‪Thaïzone - ‬4 min walk
  • ‪SHAKER Cuisine & Mixologie Ste-Foy - ‬5 min walk

About this property

Hotel Universel

Hotel with free parking, steps from Laval University
Hotel Universel offers 182 air-conditioned accommodations with hair dryers and irons/ironing boards. Plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Make yourself at home in one of the 182 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Enjoy a range of recreational amenities, including a nightclub, a health club, and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Enjoy a meal at Boston Pizza Restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
English breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekends.
Boston Pizza Restaurant - This restaurant specializes in Italian cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 25 to 30 for adults, and CAD 25 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Property Registration Number 006160, 2025-12-31

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Hotel Universel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 726 out of 2448 reviews
Rating 8 - Good. 731 out of 2448 reviews
Rating 6 - Okay. 533 out of 2448 reviews
Rating 4 - Poor. 272 out of 2448 reviews
Rating 2 - Terrible. 186 out of 2448 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service
Rooms are nice. Small bathrooms. Door to the bathroom was hard to close. Nice pool area with saunas. No breakfast.
Stayed 2 nights in Aug 2025

8/10 Good

Côté

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Philippe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Geoffrey

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
Was ok, convenient location but not much more than that. All room requests were ignored and they directly told me that anything we ask, they have no obligation to read or try to accommodate. Good price for what it was
Stayed 2 nights in Aug 2025

8/10 Good

Kevin

Liked: Staff & service, room comfort

Chambre lit King + bain a remous

Expérience agréable! Quelques petits détails a améliorer mais dans l'ensemble bon service, chambre relativement propre ( avec quelques imperfections).
Coin café ou bureau
Chambre
Bain et douche
Stayed 2 nights in Aug 2025

8/10 Good

barbara

Liked: Cleanliness, staff & service
We
Stayed 2 nights in Aug 2025

6/10 Okay

Angelo

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Kim

Stayed 5 nights in Aug 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean but simple rooms, bathroom was a bit small. Beds and pillows were firm. The kids loved the pool area and restaurant on the premises was good. Would stay there again, good value for the price we paid.
Stayed 2 nights in Aug 2025

6/10 Okay

Jean-Marc

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Aucune prise USB dans la chambre et difficulté de stationnement
Stayed 2 nights in Aug 2025

8/10 Good

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and the kids loved the pool area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kyle

Stayed 2 nights in Aug 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is a very safe and convenient location. Centrally located with lots of amenities.
Stayed 2 nights in Aug 2025

8/10 Good

Terrence

Liked: Staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

talar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Léonie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Maksim

Disliked: Cleanliness, staff & service, property conditions & facilities
Room wasn't clean and in poor condition. The room condition was the worst I expirenced during my trip to Quebec!
Stayed 2 nights in Aug 2025

8/10 Good

carlo genesis

Stayed 2 nights in Jul 2025

6/10 Okay

Jeffrey

Disliked: Cleanliness, property conditions & facilities, room comfort

Quebec City trip

I did not expect a five star experience, however, I expected a bare minimum of cleanliness. The first room we were given was on the lowest level and looked as if it was not cleaned in a while as it had accumulated dust and cobwebs. We requested a different room which was much better, however, it was on the pool floor level and had direct access to it (windows and door). We kept the door locked and covered the windows with the blinds since people could see directly into the room. Aside from those issues the staff was courteous and accommodating. If you are not fussy and looking for a relatively priced place to crash for the weekend, it’s in a convenient location for what you are given.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lukasz

Travelled with family
Liked: Amenities
The hotel is old, but everything is well maintained and … all that you really need. The pool area is so cool and cozy- it is small and can get busy really quick, but it’s awesome!! It was hard to find a parking spot at nights. Beds were amazing and we slept really well!
Stayed 2 nights in Aug 2025

2/10 Terrible

Claude

Liked: Cleanliness, property conditions & facilities
Pourquoi nous changez d'hôtel sans nous avoir demandé notre avis. Ca ne se fait pas ca...
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Stayed 1 night in Jul 2025

4/10 Poor

ehsan

Disliked: Property conditions & facilities
It has bad smell room . Bed was clean . But this area so old. Poll was good.
Stayed 1 night in Aug 2025