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The Hotel Salem

3.0 star property

Photo gallery for The Hotel Salem

Front of property
Standard Room, 1 King Bed
Desk, blackout curtains, iron/ironing board, free WiFi
Indoor pool
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry

Explore the area

View map
4370 Commercial St Se, Salem, OR, 97302
  • Salem Hospital
    ‪5 min drive‬
  • Willamette University
    ‪5 min drive‬
  • Salem Riverfront Park
    ‪8 min drive‬
  • Salem, OR (SLE-McNary Field)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(140 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed (Dog Friendly)

1 King Bed (Dog Friendly)

1 King Bed (Dog Friendly)

9.4 out of 10
Exceptional
(28 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(77 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds (Dog Friendly)

2 Queen Beds (Dog Friendly)

2 Queen Beds (Dog Friendly)

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Salem

Located in Salem (Morningside), The Hotel Salem is within a 10-minute drive of Salem Hospital and Willamette University. .This hotel is 3.5 mi (5.7 km) from Salem Riverfront Park and 3.6 mi (5.8 km) from Oregon State Capitol.

What's nearby

  • Salem Hospital - 5 min drive - 5.0 km
  • Willamette University - 5 min drive - 5.4 km
  • Elsinore Theater - 7 min drive - 6.4 km
  • Salem Riverfront Park - 8 min drive - 7.0 km
  • Oregon State Fairgrounds Pavilion - 10 min drive - 8.8 km

Getting around

  • Salem Station - 5 min drive
  • Salem, OR (SLE-McNary Field) - 4 min drive

Restaurants

  • ‪Royal Thai Kitchen - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬14 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Habaneros Mexican Food | Commercial - ‬10 min walk
  • ‪b Taphouse & Brewery - ‬15 min walk

About this property

The Hotel Salem

Hotel with free breakfast, in the vicinity of Salem Hospital
The Hotel Salem offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 84 air-conditioned rooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Phoenix Inn Suites Hotel Salem South
Phoenix Inn Suites South Salem
Phoenix Hotel South Salem
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Inn Suites South Salem Oregon
Phoenix Suites South Salem
The Hotel Salem Hotel
The Hotel Salem Salem
The Hotel Salem Hotel Salem
Phoenix Inn Suites South Salem

The Hotel Salem Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 1055 reviews
Rating 8 - Good. 251 out of 1055 reviews
Rating 6 - Okay. 74 out of 1055 reviews
Rating 4 - Poor. 21 out of 1055 reviews
Rating 2 - Terrible. 13 out of 1055 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good as expected
Stayed 3 nights in Jun 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! They are very accommodating. The hotel was clean and the bed was actually very comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Charles, Youngstown

Business traveller
Nice rooms, newer hotel in good location and pleasant breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in May 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Ac smells bad
Stayed 1 night in Jun 2025

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms good location
Stayed 1 night in Jun 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Linh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Jackie

Stayed 3 nights in Jun 2025

10/10 Excellent

Cara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean and cozy room. Our stay was just overnight but the bed was comfortable, the staff polite and a delicious breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Monty

Nice hotel
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean in all areas. Staff was efficient and polite. There were a LOT of people with dogs (I was not one of them), but I didn't smell pet odors anywhere and didn't hear them. The breakfast was good: protein-- eggs (scrambled and boiled), sausage, yogurt. Carbs/grains- waffle station, different breads for toast, pastries, oatmeal (not instant-- hooray), biscuits and gravy. Juices, coffee. 1-2 pieces of whole fruit (could've used more fruit options). Location is good for access to local businesses, restaurants, etc. I think it was a great value and I would stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maureen

Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, property conditions & facilities
Clean, comfortable room; very nice breakfast; and friendly staff
Stayed 1 night in Jun 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, and clean hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and helpful staff! Breakfast was great! Rooms nice and wasnt loud with others staying when it was a booked all weekend
Stayed 3 nights in Jun 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice and clean and the employees were very helpful and friendly. We haven’t received our receipt yet
Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for where we needed to be in Salem. Our room was quiet and comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

Corinne

Travelled with partner
Liked: Cleanliness
We were fooled by the pictures on web. They made it look quite elegant. It is actually very utilitarian. There’s nothing much wrong with it, we were expecting fancy and we got ordinary.
Stayed 1 night in Jun 2025

10/10 Excellent

Zachary

Stayed 1 night in Jun 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a convenient area of town. Room was large and very comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Johannes

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Stayed 1 night in May 2025