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Shilo Inn Suites - Salem

2.5 star property

Photo gallery for Shilo Inn Suites - Salem

Front of property
Junior Suite | Living area
Lobby sitting area
Reception
1 bedroom, desk, blackout curtains, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

Map
3304 Market St Ne, Salem, OR, 97301
  • Oregon State Fairgrounds Pavilion
    ‪2 min drive‬
  • Willamette University
    ‪5 min drive‬
  • Salem Riverfront Park
    ‪6 min drive‬
  • Salem, OR (SLE-McNary Field)
    ‪7 min drive‬

Room options

View all photos for Junior Suite

1 bedroom, desk, blackout curtains, iron/ironing board

Junior Suite

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Salem

Located in Salem (North East Salem), Shilo Inn Suites - Salem is within a 5-minute drive of Oregon State Fairgrounds Pavilion and Chemeketa Community College. .This hotel is 2.5 mi (4 km) from Oregon State Capitol and 2.6 mi (4.2 km) from Willamette University.

What's nearby

  • Oregon State Fairgrounds Pavilion - 2 min drive - 1.7 km
  • Oregon State Capitol - 5 min drive - 3.8 km
  • Willamette University - 5 min drive - 3.8 km
  • Elsinore Theater - 6 min drive - 4.5 km
  • Salem Riverfront Park - 6 min drive - 4.5 km

Getting around

  • Salem Station - 11 min drive
  • Salem, OR (SLE-McNary Field) - 7 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Chen’s Family Dish - ‬17 min walk
  • ‪Taco Bell - ‬16 min walk
  • ‪Olive Garden - ‬2 min drive
  • ‪Pietro's Pizza - ‬5 min walk

About this property

Shilo Inn Suites - Salem

Hotel with free parking, near Oregon State Fairgrounds Pavilion
Shilo Inn Suites - Salem offers 90 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 90 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels
  • Pay films
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shilo Inn Suites Hotel Salem
Shilo Inn Suites Salem
Salem Shilo Inn
Shilo Inn Salem Hotel Salem
Shilo Inn Suites - Salem Oregon
Shilo Inn Suites Salem Hotel
Shilo Inn Suites Salem
Shilo Inn Suites - Salem Hotel
Shilo Inn Suites - Salem Salem
Shilo Inn Suites - Salem Hotel Salem

Shilo Inn Suites - Salem Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 338 out of 1003 reviews
Rating 8 - Good. 245 out of 1003 reviews
Rating 6 - Okay. 170 out of 1003 reviews
Rating 4 - Poor. 135 out of 1003 reviews
Rating 2 - Terrible. 115 out of 1003 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Janie

Stayed 1 night in Jan 2025

10/10 Excellent

Janie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and come back because of the location, friendliness of staff, clean rooms, and fast check in.
Stayed 2 nights in Mar 2025

10/10 Excellent

Regina, San mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and quite and very central
Stayed 1 night in Feb 2025

10/10 Excellent

Tammy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Sohrab

Stayed 1 night in Mar 2025

8/10 Good

ricki

Stayed 2 nights in Mar 2025

2/10 Terrible

Samuel

Business traveller
Disliked: Amenities
Stinky dirty hasn’t been updated since the 80s
Stayed 1 night in Mar 2025

4/10 Poor

Jennifer

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Kathy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs updating, repairs & cleaning.

This property needs serious up keep. Flashing light in room had to leave off the big grate cover over bathroom light hanging down. Huge bleach spots on hall carpet. Bathroom tub grout moldy. Floors LVT dirty in room. Have a Service dog and the grass area to take them to in the outside the light goes off and leaves me in the dark what the heck!!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place

Its an older building but everything in our room was in excellent condition and clean. The entire place from the lobby to the elevator and tha halls were clean. The desk clerks were friendly. The parking lot was clean and well lit at night.
Stayed 1 night in Mar 2025

6/10 Okay

Pamela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was over charged on my room and am waiting for a response on their solution.
Stayed 1 night in Mar 2025

8/10 Good

Maria

Liked: Staff & service, room comfort

I’d stay again

For me this was fine. There was an old vintage button under the bed and quite a bit of dust. Could hear other guests when they moved around. The room was inexpensive compared to other hotels in Salem. Room rates have gone up for anything extra nice. It was safe enough. I’d recommend for someone on a budget who isn’t too fussy. I’d stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue: rooms were not ready on time! Rooms were clean and comfortable. Staff was friendly and curteous!
Stayed 1 night in Mar 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

You get what you pay for

The room was big and spacious. The pillows were as lumpy as can be, which contributed to me not having a great night sleep. We were in a no-smoking room, but the place and even outside it smelled like burning weed. If you are not into cannibus, not a pleasant aromma.
Stayed 1 night in Feb 2025

4/10 Poor

Yoon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Trend

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Sydney

Travelled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We've stayed in the same hotel many times. Each having evidence of declining. The pool has only been available once in 7 yrs & then the temperature was so low we couldn't swim. The continental breakfast has never made it so we don't ever expect it. The pet areas are so full of red lava stone that you're dog cannot use it and the one area that has weedy grass is full of poop from people not doing what they know they should. And the bags are even supplied there on a post. The sheets & bedding are very clean. The house keeping is decent for what they deal with.
Stayed 4 nights in Feb 2025

8/10 Good

Jesse

Travelled with family
Liked: Cleanliness, staff & service, room comfort

No Karens Allowed

Hotel was clean, staff was friendly, bed was mostly Comfortable... Only issue was the squeaky floors. We received two noise complaints, one in the evening and one the next morning... Just because we were walking across our floor and the people below us didn't like that. Not totally the hotel's fault.. Maybe have a No Karens policy... Also, the pool is down for maintenance so if you're looking for one.. Be sure to ask first.
Stayed 1 night in Feb 2025

8/10 Good

Vue

Travelled with partner
Liked: Cleanliness, staff & service
N/a
Stayed 1 night in Jan 2025

10/10 Excellent

Justin

Travelled with family, Travelled with group
Stayed 1 night in Feb 2025

2/10 Terrible

Keonte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

I was overcharged for the hotel and never got money back
Stayed 2 nights in Feb 2025

2/10 Terrible

Sean, Nampa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property not kept up. Property seems to be a long stay hotel for low income individuals.
Stayed 2 nights in Feb 2025

6/10 Okay

Ella

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025