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Mercure White Hart Hotel Salisbury and Apartments

4.0 star property

Photo gallery for Mercure White Hart Hotel Salisbury and Apartments

Lunch and dinner served, British cuisine
Premium bedding, desk, laptop workspace, blackout curtains
Premium bedding, desk, laptop workspace, blackout curtains
Classic Twin Room, 1 Double Bed
Meeting facility

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Pet-friendly

Explore the area

Map
St John Street, Salisbury, England, SP1 2SD
  • Cathedral Close
    ‪3 min walk‬
  • Salisbury Cathedral
    ‪4 min walk‬
  • Market Square
    ‪6 min walk‬
  • Southampton (SOU)
    ‪35 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Privilege, Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Double Bed

Premium bedding, desk, laptop workspace, blackout curtains

Apartment, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment, 1 Double Bed

Premium bedding, desk, laptop workspace, blackout curtains

Family Apartment, 1 Double Bed

  • 39 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Queen Bed, Accessible

Apartment, 1 Queen Bed, Accessible

Apartment, 1 Queen Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Double Bed

Premium bedding, desk, laptop workspace, blackout curtains

Apartment, 1 Double Bed

  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

8.6 out of 10
Excellent
(11 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Salisbury

With a stay at Mercure White Hart Hotel Salisbury and Apartments, you'll be centrally located in Salisbury, a 1-minute drive from Salisbury Cathedral and 11 minutes from New Forest National Park. .This hotel is 10 mi (16.1 km) from Stonehenge and 0.2 mi (0.4 km) from Southampton Skating.

What's nearby

  • Magna Carta Chapter House - 3 min walk - 0.3 km
  • Cathedral Close - 3 min walk - 0.3 km
  • Salisbury Cathedral - 4 min walk - 0.4 km
  • Salisbury Museum - 6 min walk - 0.5 km
  • Market Square - 6 min walk - 0.6 km

Getting around

  • Salisbury (XSR-Salisbury Train Station) - 15 min walk
  • Southampton (SOU) - 37 min drive

Restaurants

  • ‪The Refectory - ‬4 min walk
  • ‪Nando's - ‬4 min walk
  • ‪Noodle Camp - ‬2 min walk
  • ‪Boston Tea Party - ‬5 min walk
  • ‪The Chapter House - ‬1 min walk

About this property

Mercure White Hart Hotel Salisbury and Apartments

Hotel with a restaurant, a short walk to Salisbury Cathedral
Mercure White Hart Hotel Salisbury and Apartments offers 68 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 68 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services. Additional amenities at this hotel include a fireplace in the lobby and a ballroom.
Satisfy your appetite for lunch or dinner at Squires Restaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Salisbury? This hotel has 1582 square feet (147 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Squires Restaurant - This restaurant specializes in British cuisine and serves lunch and dinner.
Spires Bar - This bar serves light fare only.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 7.50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Spires Bar
  • Squires Restaurant

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,582 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per accommodation, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Uncovered self parking fee: GBP 7.50 per night
  • Pet fee: GBP 10 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure White Hart Salisbury Hotel Salisbury
Mercure White Hart Salisbury Hotel
Mercure White Hart Hotel
Mercure White Hart Salisbury
Mercure White Hart
Mercure Salisbury
Accor White Hart Salisbury
Mercure White Hart Salisbury
Mercure White Hart Hotel Salisbury and Apartments Hotel
Mercure White Hart Hotel Salisbury and Apartments Salisbury

Mercure White Hart Hotel Salisbury and Apartments Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 262 out of 695 reviews
Rating 8 - Good. 288 out of 695 reviews
Rating 6 - Okay. 101 out of 695 reviews
Rating 4 - Poor. 33 out of 695 reviews
Rating 2 - Terrible. 11 out of 695 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sally

The armchairs in the reception area needed the seats respringing so were quite uncomfortable and couldn’t draw the curtains in the room properly because they had partly come away from the rail . Also the mattress was quite lumpy . £152 seemed rather expensive for a one night stay .
Stayed 1 night in May 2025

10/10 Excellent

Yada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the staff is helpful. Breakfast spread is decent. The room appears to be recent renovated.
Stayed 1 night in Apr 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Surinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel about 5 mins from Salisbury Cathedral and the city centre.
Stayed 1 night in Apr 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay at the hotel, comfortable and great rooms
Stayed 1 night in Apr 2025

6/10 Okay

Ronald, Pueblo

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Property is very tired in desperate need of a freshen up
Stayed 2 nights in Apr 2025

8/10 Good

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some noise from an event that was taking place the evening I stayed. However, I was made aware of these at check in and that efforts had been made to locate the room as far from the event as possible. The event stopped before midnight.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Would we return? Not sure.

While appreciating the age of the hotel there's a few things that disappointed. The shower was pretty weak, the aircon didn't work but two oil heaters were supplied. The TV signal failed occasionally and the bed while huge in the Privilege room was a bit hard and lumpy. We'd requested 2 extra pillows what weren't issued. The coffee machine barely worked with too little whole milk portions supplied (barely enough for 2 cups). The other alternative was Nescafe Original sachets (which seems to be standard for Mercure hotels). The location is excellent though and while the car park is handy and a good price (£7.50) the rear entrance is a bit hazardous underfoot. Staff are friendly enough but I needed to remind them about my parking charge and wasn't asked at checking out whether we had enjoyed our stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 2 nights in Mar 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel well placed for all attractions and major shops plus the hotel staff are very polite and helpful
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, should work on food

Perfect location, close to everything you want to see. A great advantage (and a reason why we picked this hotel) is the car park, big and very reasonably priced. Clean and comfortable rooms. Very nice and helpful staff. The only complain would be breakfast which was more expensive when pain during booking (at £16 per person) than it was when you were there (£12.95). Plus, if you pay £16 per breakfast you don't want to ask for things to be put on a buffet. There were two pieces of salami and two pieces of ham on a "meat" tray and three kinds of cheese, again two pieces each, on a "cheese" tray. When my husband took the ham I asked if more could be brought and the waitress did bring more. Two slices. We were not the only people there.
Stayed 2 nights in Mar 2025

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, staff & service

Freeeeeezing

Hotel was ok but bedroom freezing with air con unit above bed that old had cold air as heating element not working
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was brilliant, close to all bars restaurants and shopping, the staff were absolutely lovely.
Stayed 1 night in Feb 2025

10/10 Excellent

neil

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded my expectations with its warm and welcoming staff. From check-in to check-out, they were friendly, attentive, and always ready to assist with a smile. The room was spotlessly clean, well-maintained, and had all the necessary amenities for a comfortable stay. The fresh linens and pleasant fragrance made it feel like a home away from home. Every detail reflected the hotel’s commitment to quality and guest satisfaction. The exceptional service and pristine environment made my stay truly enjoyable. Without a doubt, I will be returning on my next visit and highly recommend this place to others. Big plus! It was dog friendly.
Stayed 2 nights in Feb 2025

8/10 Good

Johanna

Liked: Cleanliness, staff & service
I've been going to the White Hart for 30 years and thank goodness it still retains it's old world charm, especially in the lounge area (please get rid of the music coming through the speakers). The staff are the icing on the cake. Kind and attentive they try their best to help their visitors. Especially Georgina on reception and I think it was Alex in catering. The staff are what makes this place feel safe and friendly for a lone female traveller. Facilities in the building are a bit tired, my shower room definitely needed blinds on the very large Georgian windows. Even though the glass was non-transparent when the light was on in the shower room one's silhouette must have been visible to the outside world. The shower itself only produced a lukewarm dribble - that might be because I was not using it properly
Stayed 1 night in Feb 2025

10/10 Excellent

Stig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find!

Quick weekend visit, not sure i've ever been to a hotel where the staff have been more friendly. It was as if it was a long lost family reunion. The building is oldish and characterful in a good way. Our room was lovely and quiet, spacious too. I was going to give the bed a 5 star rating but then i thought i had to find something to criticise, the only thing was i heard a twang from a bed spring, that was it, perfect night's sleep apart from a "twang". I can heartily recommend this place to stay. It was lovely. Oh, and it's so convenient to town too.
Stayed 1 night in Feb 2025

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip nice hotel

Stayed 1 night in Feb 2025

4/10 Poor

Mike

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lovely people, great customer service but whole hotel passed it's expiry date, it's dirty, worn
Stayed 1 night in Feb 2025

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Laurence

Liked: Staff & service, amenities, property conditions & facilities
Classic older hotel with friendly, helpful staff. However, there is no lift and the stairs were a little difficult at my age.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really nice room (privilege) and dog came. Central and nice breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Jemma

Stayed 1 night in Jan 2025

4/10 Poor

David

Business traveller
Tatty building. Tiny bathroom - couldn't get into the shower because it was so awkward. Tiny sink. Room was freezing and heating limited. Nothing about was good apart from the receptionist who was efficient. Never again.
Stayed 1 night in Jan 2025

10/10 Excellent

R

Stayed 1 night in Jan 2025