6/10 Okay
Michael, Hollis
Travelled with family
7 May 2025
Liked: Cleanliness, staff & service, amenities
Pros: staff was amazing, from the booking assistant to the staff of the ground, you could not ask for nicer more professional service. room was spacious with beautiful balcony view, and an extra fold out chair if you choose to sleep outside. The most beautiful beach I've ever been to and.clean pools and water rides included. Room service was also prompt if you choose to eat in, though a paper menu would be helpful. For the price of meals, the buffet is the best deal for delicious food. Fun and various family activities.
Cons: for the price being paid, I would expect better rooms and layouts. Our Keurig machine did not work, and even if it did, the mugs were too large for the machine. Phones worked sporadically or not at all and was difficult to connect to the front desk. Outlets were not near the bed and on the last day our toilet stopped working. The restaurants are hit or miss and you should book early or you could find yourself eating dinner at 9pm.For some reason the bathroom had a TV and corded phone, but what is really needed are more hooks on the walls for bathing suits and towels
Michael
Stayed 3 nights in Apr 2025