It sounded like people were throwing furniture around right above, literally shaking the building, until 3am after I called the front desk twice, and they started again in the morning! Barely slept. The sign in the room showed checkout to be noon, so I thought I could get a little sleep and then work in the morning, but 11 am, staff was banging on the door telling me to leave. I showed the sign on the door and was rudely told that their policies changed, even though the sign clearly stated noon. I explained that I got no sleep due to the incredible noise, and instead of apologizing for the noise preventing me from sleeping and the inconvenience, and allowing me to stay to finish my work until the stated time of noon, she rudely told me I needed to be out by 11:30. Very unprofessional and poor customer service. I would have given a great rating had it not been for these experiences. I called the front desk twice due to the noise and it took well over an hour for it to stop and only for a short time, the noise resumed a couple of hours later.