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Sheraton Grand Salzburg

5.0 star property

Photo gallery for Sheraton Grand Salzburg

Terrace/patio
View from property
Lobby
Exterior
Room, 1 King Bed, Terrace, Park View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

View map
Auerspergstrasse 4, Salzburg, Salzburg, 5020
  • Place, Mirabell Palace
    ‪2 min walk‬
  • Place, Mozart's Birthplace
    ‪11 min walk‬
  • Place, Salzburg Cathedral
    ‪14 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪7 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds, City View

Classic Room, 2 Single Beds, City View

Classic Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Park View

Deluxe Room, 2 Single Beds, Park View

Deluxe Room, 2 Single Beds, Park View

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Terrace, Park View

Room, 1 King Bed, Terrace, Park View

Room, 1 King Bed, Terrace, Park View

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 King Bed, Non Smoking

Junior Room, 1 King Bed, Non Smoking

Junior Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Non Smoking

Grand Suite, 1 Bedroom, Non Smoking

Grand Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Park View

Suite, 1 Bedroom, Park View

Suite, 1 Bedroom, Park View

  • 50 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • 85 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

  • 110 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Park View

Studio Suite, 1 Bedroom, Park View | Living room

Studio Suite, 1 Bedroom, Park View

  • Park view
  • Sleeps 3
  • 1 Double Bed

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About the area

Salzburg

Sheraton Grand Salzburg is centrally located in Salzburg, a 4-minute walk from Mirabell Palace and 12 minutes by foot from Getreidegasse. .This luxury hotel is 0.9 mi (1.4 km) from Mozart's Birthplace and 1.1 mi (1.7 km) from Salzburg Cathedral.

What's nearby

  • Mirabell Palace - 2 min walk - 0.2 km
  • Getreidegasse - 9 min walk - 0.8 km
  • Mozart's Birthplace - 11 min walk - 0.9 km
  • Salzburg Cathedral - 14 min walk - 1.2 km
  • Fortress Hohensalzburg - 17 min walk - 1.4 km

Getting around

  • Salzburg Mülln-Altstadt Station - 8 min walk
  • Freilassing-Hofham S-Bahn - 12 min drive
  • W.A. Mozart Airport (SZG) - 17 min drive

Restaurants

  • ‪IMLAUER Sky Bar & Restaurant - ‬1 min walk
  • ‪Braurestaurant IMLAUER - ‬3 min walk
  • ‪Bellini’s - ‬4 min walk
  • ‪Taste.it - ‬1 min walk
  • ‪Mirabell - ‬1 min walk

About this property

Sheraton Grand Salzburg

Luxury hotel with 2 restaurants and a health club
Sheraton Grand Salzburg offers 168 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 100-cm flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Salzburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 168 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a health club or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy local cuisine at Restaurant Mirabell, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Salzburg? This hotel has 3552 square feet (330 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Restaurant Mirabell - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, brunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Restaurant taste.it - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Piano Bar - This bar overlooks the garden and specializes in local cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 10 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Ski shuttle nearby
  • Limo/town car service
  • Parking on site (EUR 26 per day)
  • Valet parking on site (EUR 26 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 26 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Piano Bar
  • Restaurant Mirabell
  • Restaurant taste.it

Things to do

  • Health club
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3,552 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 100-cm flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 75.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 26 per person
  • Fee for in-room wired internet: EUR 10 per stay (rates may vary)
  • Airport shuttle fee: EUR 75 per vehicle
  • Self parking fee: EUR 26.00 per day
  • Valet parking fee: EUR 26.00 per day
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hotel Sheraton Salzburg
Salzburg Sheraton
Salzburg Sheraton Hotel
Sheraton Hotel Salzburg
Sheraton Salzburg
Sheraton Salzburg Hotel
Sheraton Salzburg Hotel Salzburg
Sheraton Grand Salzburg Hotel
Sheraton Grand Salzburg Hotel
Sheraton Grand Salzburg Salzburg
Sheraton Grand Salzburg Hotel Salzburg

Sheraton Grand Salzburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 391 out of 640 reviews
Rating 8 - Good. 177 out of 640 reviews
Rating 6 - Okay. 52 out of 640 reviews
Rating 4 - Poor. 9 out of 640 reviews
Rating 2 - Terrible. 11 out of 640 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant Mirabell in the hotel was lovely. Within walking distance from noteworthy destinations in Salzburg. The room was spacious, clean, and had all of the necessary amenities.
Stayed 4 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Sheraton Grand property was just perfect. The staff was very friendly and helpful. the rooms Were comfortable. The floors were nice and warm In the bathroom. The bed very Comfortable, overall this is a nice place to stay and experience beautiful Salzburg.
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Management and staff were friendly and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

abhishek

Stayed 1 night in Jul 2025

10/10 Excellent

juan carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mercy, Arcadia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice. The back of the hotel is Mirabel palace. But it’s a bit far from the city central. The room is very nice and spacious considering it’s in Europe where most hotels have smaller room than the USA. Overall it’s a good hotels.
Stayed 3 nights in Jun 2025

10/10 Excellent

frank

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel located in the perfect location walking accessible to all the beautiful and historic must see's in Salzburg!
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Stayed 2 nights in Jun 2025

10/10 Excellent

joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was friendly, helpful, and the hotel was very clean. The location was convenient to old town and the castle. I would definitely recommend this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Stayed 1 night in Jun 2025

10/10 Excellent

SONIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, confortable rooms
Stayed 3 nights in May 2025

10/10 Excellent

Soulla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location backing the famous mirabel gardens; comfortable rooms friendly service and wonderful high calibre breakfast buffet
Stayed 3 nights in May 2025

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Koon Seng

Stayed 1 night in Apr 2025

8/10 Good

Nassar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lounge offering free snacks and drinks is amazing
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities

Disappointing stay, work needs to be done

Overall we had a disappointing stay, which is a shame as this hotel was once of very high quality. Sadly we were not informed prior to our stay, that there was major construction in the hotel. The rooms and corridors are tired, to the point where carpet is now fraying and we found our air conditioner to be noisy. It definitely does not have the look and feel of a 5 star hotel The covid screens make check-in and check-out impersonal. I have very bad hearing and it was impossible to communicate clearly with the staff because of these glass screens. It was a disappointing start to the trip, and the fact these privacy screens are still installed in 2025 is quite frankly a joke. The restaurant is excellent and the bar staff are quite frankly some of the best in the business. As the shining star in the hotel, they need special recognition.
Stayed 3 nights in Jan 2025

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, nice location. Enjoyed the walk along river to old town.
Stayed 2 nights in Dec 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

brandt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Dec 2024

10/10 Excellent

DANILO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Daryl, Newport Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a very nice property, close enough to walk many places.
Stayed 2 nights in Dec 2024

10/10 Excellent

PETR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and kind staff in the restaurant... In particular, we would like to highlight and appreciate the service of Mr. Robin Osvald, who coordinated our wishes and suggestions and was accommodating in all requests...
Stayed 1 night in Dec 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great room and great staff!
Stayed 2 nights in Sep 2024

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great and special thanks to Mateo !! Is a great guy, always smiling and great service
Stayed 3 nights in Sep 2024