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Crowne Plaza San Antonio Airport by IHG

3.5 star property

Photo gallery for Crowne Plaza San Antonio Airport by IHG

Relax in this inviting living space with a comfortable sofa, coffee table, and a statement wall art.
Enjoy a variety of baked goods and beverages at this hotel café, where you can grab a bite to eat and relax in a contemporary seating area.
Relax in our spacious lobby with a comfortable seating area, flat-screen TV, and dining space.
Work in style with two desks, computer monitors, and a potted plant.
Relax in a spacious room with a large bed, a separate single bed, a desk, and a flat-screen TV.

Popular amenities

  • Breakfast available
  • Hot tub
  • Room service
  • Laundry

Explore the area

Map
1111 NE Loop 410, San Antonio, TX, 78209
  • North Star Mall
    ‪3 min drive‬
  • San Antonio Zoo and Aquarium
    ‪6 min drive‬
  • River Walk
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(78 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Room amenity

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

8.4 out of 10
Very good
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

Room amenity

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Pool View

Room amenity

Standard Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(43 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

Room amenity

Premium Room, 1 King Bed (Top Floor)

7.6 out of 10
Good
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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  • Hot tub
  • Breakfast included
  • Free airport shuttle
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About the area

San Antonio

With a stay at Crowne Plaza San Antonio Airport by IHG in San Antonio (Uptown), you'll be a 3-minute drive from North Star Mall and 7 minutes from San Antonio Zoo and Aquarium. .This hotel is 9 mi (14.4 km) from Alamo and 9.3 mi (14.9 km) from River Walk.

What's nearby

  • North Star Mall - 3 min drive - 4.5 km
  • Alamo Quarry Market - 3 min drive - 4.9 km
  • San Antonio Zoo and Aquarium - 6 min drive - 9.4 km
  • Morgan's Wonderland - 7 min drive - 10.1 km
  • River Walk - 11 min drive - 15.4 km

Getting around

  • San Antonio Station - 12 min drive
  • San Antonio International Airport (SAT) - 7 min drive

Restaurants

  • ‪Whataburger - ‬12 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Bill Miller - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Jim's Restaurant - ‬13 min walk

About this property

Crowne Plaza San Antonio Airport by IHG

Suburban hotel with airport shuttle service and a health club
Crowne Plaza San Antonio Airport by IHG offers 224 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club and a hot tub.
Make yourself at home in one of the 224 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a health club and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a ballroom.
Enjoy a meal at O-Nine Eats and Drinks, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
O-Nine Eats and Drinks - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A restaurant

Restaurants on site

  • O-Nine Eats and Drinks

Things to do

  • Health club
  • Hot tub
  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference centre (5,000 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel San Antonio Airport
Crowne Plaza San Antonio Airport
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza San Antonio Airport Hotel

Crowne Plaza San Antonio Airport by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 760 out of 1326 reviews
Rating 8 - Good. 254 out of 1326 reviews
Rating 6 - Okay. 135 out of 1326 reviews
Rating 4 - Poor. 78 out of 1326 reviews
Rating 2 - Terrible. 99 out of 1326 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Overall good experience but not happy the hot tub wasn’t working for the second time i’ve stayed here i. last year!
Stayed 1 night in May 2025

2/10 Terrible

yohntis

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We waited for the shutte 34 minutes for the cust service rep at front desk to say driver is busy. Basically said tough, and he's busy at the hotel, that's 5 minutes away from the airport. Needless to say, we took a Lyft. Shuttle doesnt run until 6AM, so if you have a flight early, forget it. Glasses in resturant dirty. Just turned off, not a good pick, disappointing for a Crowne Plaza. Manager tried to make it right, sadly the tone was already set.
Stayed 1 night in May 2025

8/10 Good

Longina

Stayed 3 nights in Apr 2025

6/10 Okay

Ronald

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The check-in process took a long time (10 minutes). Training a new staff member, who didn't know at all what she was doing. Had to run the credit card through twice. Had to fill out redundant paperwork with name, email, phone, vehicle license number, even though I have been an IHG Club member for 10 years. I was not offered a bottle of water. No water in the room. WiFi would not connect, even with the correct passcode entered.
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 1 night in Apr 2025

10/10 Excellent

Rodrigo, Guadalupe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed with no notice, overall a good experience
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Stayed 1 night in Apr 2025

2/10 Terrible

Jireh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Luigi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe and quiet, with good staff, services.
Stayed 4 nights in Apr 2025

2/10 Terrible

Mackenzie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Rose

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Stayed 1 night in Apr 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Oscar

Travelled with family
Disliked: Cleanliness, staff & service, amenities
It was one of the worst experience I had!, they did not do our room one night so no soap, no shampoo, no clean towels and they did not do the room! Is this a Crowne Plaza Hotel??? Very bad experience!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

GUILLERMO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
uff
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here often but this time the bed was very uncomfortable.
Stayed 1 night in Apr 2025

8/10 Good

Tonya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I Loved the staff here they were really helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was great, everything was in good condition, employees were very helpful, location it’s great
Stayed 5 nights in Apr 2025

2/10 Terrible

Anita

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ramon

Liked: Amenities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location to Army base and food was convenient. The bed was comfortable, stayed 5 days visiting son in Navy Medical School. The pool was cold to me being from Florida and hot tub was perfect. Easy access to get into parking lot and they have covered and non covered parking. They have snack choices and restaurant on site
Stayed 4 nights in Apr 2025

6/10 Okay

Kimberly

Liked: Staff & service
It is an old building. The rooms are not the best and the bathroom is outdated and grimy.
Stayed 3 nights in Apr 2025