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Crowne Plaza San Antonio Airport by IHG

3.5 star property

Photo gallery for Crowne Plaza San Antonio Airport by IHG

Lobby sitting area
Lobby sitting area
Interior
Premium bedding, in-room safe, desk, laptop workspace
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast available
  • Room service
  • Laundry

Explore the area

View map
1111 NE Loop 410, San Antonio, TX, 78209
  • Place, North Star Mall
    ‪4 min drive‬
  • Place, Alamo Quarry Market
    ‪4 min drive‬
  • Place, San Antonio Zoo and Aquarium
    ‪6 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.2 out of 10
Very good
(18 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(86 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(12 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham San Antonio Airport
  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
3.8 out of 5, Good, 2,865 reviews
The price is NZ$157
includes taxes & fees
16 Nov - 17 Nov
La Quinta Inn & Suites by Wyndham San Antonio Airport

About the area

San Antonio

With a stay at Crowne Plaza San Antonio Airport by IHG in San Antonio (Uptown), you'll be a 3-minute drive from North Star Mall and 7 minutes from San Antonio Zoo and Aquarium. .This hotel is 9 mi (14.4 km) from Alamo and 9.3 mi (14.9 km) from River Walk.

What's nearby

  • North Star Mall - 4 min drive - 4.9 km
  • Alamo Quarry Market - 4 min drive - 4.9 km
  • San Antonio Zoo and Aquarium - 6 min drive - 9.4 km
  • Morgan's Wonderland - 7 min drive - 9.8 km
  • River Walk - 10 min drive - 15.8 km

Getting around

  • San Antonio Station - 12 min drive
  • San Antonio International Airport (SAT) - 7 min drive

Restaurants

  • ‪Bill Miller Bar-B-Q - ‬6 min walk
  • ‪Theory Coffee Company - ‬6 min walk
  • ‪Taco Palenque - ‬15 min walk
  • ‪Cabo Bob’s - ‬9 min walk
  • ‪Zito's Deli - ‬11 min walk

About this property

Crowne Plaza San Antonio Airport by IHG

Suburban hotel with airport shuttle service and a health club
Crowne Plaza San Antonio Airport by IHG offers 224 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club and a hot tub.
Make yourself at home in one of the 224 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a health club and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a ballroom.
Enjoy a meal at O-Nine Eats and Drinks, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
O-Nine Eats and Drinks - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A restaurant

Restaurants on site

  • O-Nine Eats and Drinks

Things to do

  • Health club
  • Hot tub
  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference centre (5,000 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel San Antonio Airport
Crowne Plaza San Antonio Airport
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza San Antonio Airport Hotel

Reviews

Crowne Plaza San Antonio Airport by IHG Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 814 out of 1430 reviews
Rating 8 - Good. 273 out of 1430 reviews
Rating 6 - Okay. 150 out of 1430 reviews
Rating 4 - Poor. 84 out of 1430 reviews
Rating 2 - Terrible. 109 out of 1430 reviews

Reviews

2/10 Terrible

Yvonne

Travelled with family
Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service
Clean Comfortable beds
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Stayed 3 nights in Jul 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for price. Close to airport. Ample parking. Nice staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Rodolfo

Stayed 1 night in Aug 2025

8/10 Good

Joshua

Stayed 2 nights in Jul 2025

8/10 Good

Arlette

Stayed 1 night in Jul 2025

6/10 Okay

Kacee

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Aug 2025

2/10 Terrible

Joshalyn

Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE unless you are a on construction type job business trip . I want to upload the pics online so bad . I changed rooms twice and end up not even staying on the property. I was asked if I wanted to change rooms for the 3rd time but at that time I was disgusted. I will say one of the front desk night ladies was pleasant but it was out of her control . The tub had dirt and hair and the other room had paint that appeared to be old . Thankfully I had family in the area but this by far was the worst hotel I’ve everrrrr stayed in . While the night staff was great the morning staff one in particular seemed I bothered her when I started to complain again about the room . Imagine a long flight / layover and not wanting to take a shower because of the shower. I don’t know if the other rooms were bad but mine was def horrible . I want someone to reach out to me because they gave me a name Michelle and she credited me only $94.84 the 5 days booked . Honestly , I could’ve been ok with even half refund but $94 runnnnnnnn don’t stay here unless you have no other place to stay . Sad
Stayed 5 nights in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was above par and the entire atmosphere was great. Clean, staff was knowledgeable and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Stayed 1 night in Jul 2025

10/10 Excellent

Derrell

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Imani

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed three nights, staff was friendly. Saturday night the hallways were loud with people running and screaming from 1am-2:30am
Stayed 3 nights in Jul 2025

10/10 Excellent

Deborrah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property very well. There wasn't anything I didn't like.
Stayed 4 nights in Jun 2025

6/10 Okay

Anthony

Travelled with family
Stayed 3 nights in Jul 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property and excellent customer service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crown Plaza nice place

The Crown Plaza is a nice place to stay, it has been around for years and I would definitely come back again. The pool area is nice welcoming, not full of kids and was perfect for some relaxation.
Relaxation by the Crown Plaza pool!
Stayed 1 night in Jul 2025

8/10 Good

Mccartney

Stayed 1 night in Jul 2025

2/10 Terrible

Jason

Stayed 1 night in Jul 2025

4/10 Poor

Lakeshia

Stayed 2 nights in Jul 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for four days. It was a very comfortable stay. Staff is competent and very helpful. Near North Star Mall and the airport. Airport shuttle available. I hope to stay again. Thank you.
Stayed 4 nights in Jul 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025