Crowne Plaza San Antonio Airport by IHG

3.5 star property

Photo gallery for Crowne Plaza San Antonio Airport by IHG

Lobby sitting area
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Property amenity
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1111 NE Loop 410, San Antonio, TX, 78209
  • Place, North Star Mall
    ‪2 min drive‬
  • Place, Morgan's Wonderland
    ‪7 min drive‬
  • Place, River Walk
    ‪10 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.2 out of 10
Very good
(18 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(53 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(99 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Premium Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

About the area

San Antonio

With a stay at Crowne Plaza San Antonio Airport by IHG in San Antonio (Uptown), you'll be a 4-minute drive from North Star Mall and 9 minutes from San Antonio Zoo and Aquarium. .This hotel is 9.2 mi (14.9 km) from River Walk and 9.6 mi (15.4 km) from Henry B. González Convention Center.

What's nearby

  • North Star Mall - 2 min drive - 4.5 km
  • Morgan's Wonderland - 7 min drive - 12.0 km
  • River Walk - 10 min drive - 15.8 km
  • Six Flags Fiesta Texas - 16 min drive - 26.3 km
  • Lackland Air Force Base - 19 min drive - 32.6 km

Getting around

  • San Antonio Station - 12 min drive
  • San Antonio International Airport (SAT) - 7 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Bill Miller Bar-B-Q - ‬7 min walk
  • ‪Whataburger - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Theory Coffee Company - ‬6 min walk

About this property

Crowne Plaza San Antonio Airport by IHG

Crowne Plaza San Antonio Airport by IHG offers 224 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club and a hot tub.
Make yourself at home in one of the 224 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a health club and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a ballroom.
Enjoy a meal at O-Nine Eats and Drinks, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
O-Nine Eats and Drinks - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM on request
  • Parking on site (USD 8 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A restaurant

Restaurants on site

  • O-Nine Eats and Drinks

Things to do

  • Health club
  • Hot tub
  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference centre (5,000 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children
  • Self parking fee: USD 8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel San Antonio Airport
Crowne Plaza San Antonio Airport
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza San Antonio Airport Hotel

Crowne Plaza San Antonio Airport by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 921 out of 1631 reviews
Rating 8 - Good. 296 out of 1631 reviews
Rating 6 - Okay. 186 out of 1631 reviews
Rating 4 - Poor. 103 out of 1631 reviews
Rating 2 - Terrible. 125 out of 1631 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Colin

Stayed 5 nights in Feb 2026

6/10 Okay

Jennifer

Stayed 2 nights in Feb 2026

6/10 Okay

Marissa

Liked: Cleanliness, amenities
Disliked: Staff & service
One room was great. The other one had continuous issues. I did bring it to the attention of the staff, but didn’t get resolved.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Yes is was very comfortable and the staff was amazing
Stayed 3 nights in Feb 2026

6/10 Okay

Irma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was pretty clean. Staff in the morning was super friendly and answered all of my questions, but I can’t say the same for the staff at night, they were rude when I checked in, and asked them a few questions.
Stayed 2 nights in Feb 2026

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room wonderful staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. The room was clean. And the beds were comfortable.
Stayed 1 night in Feb 2026

10/10 Excellent

brian

Liked: Cleanliness, amenities
Staff was awesome rooms are ok
Stayed 1 night in Feb 2026

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was courteous.
Stayed 1 night in Feb 2026

10/10 Excellent

Jeremie

Stayed 1 night in Feb 2026

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities
Grear
Stayed 1 night in Feb 2026

4/10 Poor

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was hot never cooled off.
Stayed 1 night in Feb 2026

10/10 Excellent

Alex

Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Stayed 1 night in Feb 2026

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and beds were very comfortable.
Stayed 1 night in Feb 2026

10/10 Excellent

Martin

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great Excellent Very Smooth Breakfast was 8/10 . If you get the free complementary breakfast
Stayed 1 night in Feb 2026

8/10 Good

Ruby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great amenities
Stayed 2 nights in Feb 2026

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, amenities
My room was very clean , bed n pillows comfortable, overall the room was very clean. Only one thing I would've liked to see is better lighting in the bathroom mirror, my eyesight needs the extra light to shave . Hotel staff were all great and accommodating, desk personnel were so polite professional. The shuttle driver was great too . I will remember this hotel whenever I stop in San Antonio again .
Stayed 1 night in Feb 2026

10/10 Excellent

Pedro

Stayed 2 nights in Jan 2026

10/10 Excellent

Jasmine

Stayed 1 night in Feb 2026

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect
Stayed 3 nights in Jan 2026

10/10 Excellent

Alex

Stayed 1 night in Jan 2026

10/10 Excellent

Aaron

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Every thing was great
Stayed 1 night in Jan 2026

10/10 Excellent

Traeshina

Stayed 1 night in Jan 2026