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Sonesta ES Suites San Antonio Northwest - Medical Center

3.0 star property

Photo gallery for Sonesta ES Suites San Antonio Northwest - Medical Center

Exterior
Outdoor pool
Fridge, microwave, dishwasher, coffee/tea maker
Dining
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
4320 Spectrum One, San Antonio, TX, 78230
  • Place, USAA Corporate Office Headquarters
    ‪19 min walk‬
  • Place, Huebner Oaks
    ‪1 min drive‬
  • Place, Kindred Hospital San Antonio
    ‪1 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed (Studio)

Studio Suite, 1 Queen Bed (Studio)

Studio Suite, 1 Queen Bed (Studio)

8.4 out of 10
Very good
(72 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed (One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (One Bedroom)

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, Multiple Beds (One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, Multiple Beds (One Bedroom)

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

San Antonio

Located in San Antonio (Vance Jackson), Sonesta ES Suites San Antonio Northwest - Medical Center is within a 10-minute drive of University of Texas at San Antonio and The Rim Shopping Center. .This hotel is 6.7 mi (10.9 km) from Six Flags Fiesta Texas and 9.7 mi (15.7 km) from San Antonio Zoo and Aquarium.

What's nearby

  • The San Antonio Art Institute - 7 min walk - 0.6 km
  • USAA Corporate Office Headquarters - 19 min walk - 1.6 km
  • Huebner Oaks - 1 min drive - 2.3 km
  • Kindred Hospital San Antonio - 1 min drive - 2.3 km
  • Regal Huebner Oaks - 2 min drive - 3.0 km

Getting around

  • San Antonio Station - 19 min drive
  • San Antonio International Airport (SAT) - 16 min drive

Restaurants

  • ‪Wurzbach Ice House - ‬10 min walk
  • ‪Usaa - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Mama Margies Mexican Restaurant - ‬14 min walk
  • ‪Dutch Bros Coffee - ‬13 min walk

About this property

Sonesta ES Suites San Antonio Northwest - Medical Center

Hotel in San Antonio with a 24-hour fitness center and an outdoor pool
Sonesta ES Suites San Antonio Northwest - Medical Center offers 118 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens or kitchenettes with refrigerators, microwaves, and dishwashers. Bathrooms include shower/tub combinations.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 individually decorated guestrooms, featuring kitchens with refrigerators and microwaves. Kitchenettes are outfitted with dishwashers. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 8:30 AM and on weekends from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 8:30 AM and on weekends between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites NW
Staybridge Suites NW Aparthotel
Staybridge Suites NW Aparthotel San Antonio
Staybridge Suites NW San Antonio
Staybridge Suites San Antonio NW
Staybridge Suites San Antonio NW Aparthotel
Staybridge Suites San Antonio Nw-Colonnade Hotel San Antonio

Sonesta ES Suites San Antonio Northwest - Medical Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 502 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 69 out of 1001 reviews
Rating 2 - Terrible. 77 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Stayed 3 nights in Oct 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2025

8/10 Good

Daniela

Liked: Cleanliness, staff & service
Free parking
Stayed 2 nights in Oct 2025

4/10 Poor

Ruben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Park at your own risk!!!!

I have been staying here since covid. No issues until this past weekend. We arrived to our refrigerator down. Food was ruined. Front desk person was rude when asking for assistance for maintenance. If that was not bad enough, rear tail gate lights were stolen from truck literally right in front of the hotel. Security guard is no longer there due to new management . I guess service went out the door as well. Manager was so kind to refund a night due to food replacement but this experience was not good at all.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay while I was in San Antonio. The receptionists were very friendly. Breakfast was a great selection of food from 7-9 AM. I'll be adding this location to my preferred list of hotels in San Antonio for the future.
Stayed 2 nights in Oct 2025

6/10 Okay

patricia

Travelled with partner
The toilet in my room was about 12 inches of the floor. Almost had to get on knees to use it, when I asked to change room I was told that all the toilets were the same. The door handle to my room was just hanging from the door and to open the door I had to play with it to be able to open the door, I asked to get it fix on the first day ,we stayed 7 days and it was never fixed. The shear curtain in my room were all ripped. The room has a full size refrigerator all rusted really disgusting. Found a roach in the room. Front desk first shift employee not very friendly. No,I do not recommend and I won't be coming back.
Stayed 6 nights in Oct 2025

10/10 Excellent

Zanaan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

Breneka

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival, my wife and I checked our bed like we do at all hotels. Pulled back the cover to find a red/brownish stain on our sheet. So my wife called down to the front office to get new bedding . After 40 minutes the front desk guy arrived with clean bedding, everything was in the new bedding instead of the fitted sheet that we need. So I called down to the front desk to let them know there was no fitted sheet in new bedding. He told us to come down to get the sheet. My wife went down to get the correct size sheet.We started to make the bed to realize it is the wrong size sheet, but it also had a stain on it as well. When we made it to the front desk, he went to the back to get us a new clean sheet, and realized they didn't have any, so he offered us a full or a king sheet.
Stayed 2 nights in Oct 2025

6/10 Okay

amy

Business traveller
Liked: Cleanliness, staff & service, room comfort
We have stayed here several times before over the past 2 years. The feel of the property has definitely changed recently and not in a good way. The clientele were different. It seems the low rate is drawing this different clientele. It doesn’t seem like the property owner/management is taking pride anymore. Having said that, the room was clean, comfortable, and spacious. Love the TV in the bedroom. The shower had a hand-held only, which was pointed at my face as I turned on the shower fun. And the shampoo and conditioner bottles were both filled with shampoo. I’ve always really liked this property and I hope they can show pride in it once again or they’ll lose a customer.
Stayed 1 night in Oct 2025

8/10 Good

Nagendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, felt safe overall. Disposal in the kitchen not working, but wasn't an issue.
Stayed 2 nights in Oct 2025

2/10 Terrible

Lucero

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bkfast is nasty! The power went out for 30min… cold water, smells like old place
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Stayed 2 nights in Sep 2025

8/10 Good

Suneela

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, clean and quiet.
Stayed 1 night in Oct 2025

6/10 Okay

Rumin L

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Tacola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, A/C worked well Hot shower, did not like having to go have key fixed to get back in room @ 8am which checkout is at 11 & pancake machine didn’t work. Good breakfast options. Overall good place to stay & deposit is $100 not $50 as stated when booking.
Stayed 1 night in Sep 2025

8/10 Good

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Toilet in our suite backed up the first night we checked in. No maintenance was available until 11am the next day. Staff moved us the next day to an upgraded room the next day but we went all night without the use of a toilet in our room. I completely disagree with having guests staying there yet not having anyone available to fix plumbing emergencies onsite. Never had this type of issue at a hotel before and I travel a lot but this was the first time at this hotel which will probably be my last because if. Have problems and I’m paying…they should have someone available. Nice staff tho
Stayed 2 nights in Sep 2025

8/10 Good

Rokeisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice neat and clean I was very shocked although the furniture was very outdated lots of stains I didn’t utilize the living room due to that reason. Now the breakfast was amazing really great breakfast now the lady that was there setting up she didn’t look friendly and welcoming at all it’s sometimes good to see a smiling a relax face early in the am. Overall stay was great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher, Austin

Stayed 2 nights in Aug 2025

4/10 Poor

Linda

Liked: Staff & service
Disliked: Cleanliness
o
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

Outdated hotel

The hotel is outdated. We could hear people talking outside in the parking lot while staying on the second floor bedroom. A part of the wall near the bathroom tub needed repairs on hardened paint bubbles
Stayed 3 nights in Aug 2025

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Muhammad Ali, Stillwater

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness is impressive
Stayed 2 nights in Aug 2025

6/10 Okay

augustine

Disliked: Property conditions & facilities
Pool closed. Cold breakfast multiple days I was there. Definitely liked the access to a full kitchen. Made great meals and saved money.
Stayed 3 nights in Aug 2025

8/10 Good

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, cozy, and convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Deah

Liked: Cleanliness, staff & service, property conditions & facilities
Overall stay was awesome. Room was clean and bed was comfortable too.
Stayed 1 night in Aug 2025