With a stay at Sonesta ES Suites San Antonio Northwest - Medical Center in San Antonio (Vance Jackson), you'll be a 3-minute drive from USAA Corporate Office Headquarters and 6 minutes from University of Texas at San Antonio. .This hotel is 6.7 mi (10.9 km) from Six Flags Fiesta Texas and 10.7 mi (17.2 km) from River Walk.
What's nearby
USAA Corporate Office Headquarters - 19 min walk - 1.6 km
South Texas Medical Center - 4 min drive - 4.5 km
University of Texas Health and Science Center at San Antonio - 5 min drive - 5.3 km
The Shops of La Cantera - 7 min drive - 9.8 km
Six Flags Fiesta Texas - 8 min drive - 10.5 km
Getting around
San Antonio Station - 19 min drive
San Antonio International Airport (SAT) - 16 min drive
Restaurants
McDonald's - 15 min walk
Mama Margies Mexican Restaurant - 14 min walk
Asian Star - 16 min walk
Pappasito's Cantina - 9 min walk
Bill Miller - 18 min walk
About this property
Sonesta ES Suites San Antonio Northwest - Medical Center
Hotel in San Antonio with free breakfast and a 24-hour fitness center
Sonesta ES Suites San Antonio Northwest - Medical Center offers 118 air-conditioned accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens or kitchenettes with refrigerators, microwaves, and dishwashers. Bathrooms include shower/tub combinations.
This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 118 individually decorated guestrooms, featuring kitchens with refrigerators and microwaves. Kitchenettes are outfitted with dishwashers. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and barbecue grills.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
Free buffet breakfast available daily 6:30 AM to 9:00 AM
Coffee and tea in common areas
Things to do
24-hour gym
Basketball
Outdoor pool
TV in common areas
Family friendly
DVD player
In-room kitchen
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (on request)
Business services
24-hour business centre
Computer station
Outdoors
Barbecue grill
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The property will be renovating from July 31 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: USD 50 per day
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are exempt from fees
Early check-in fee: USD 30 (subject to availability)
Laundry fee: USD 3 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned
We should mention
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Staybridge Suites NW
Staybridge Suites NW Aparthotel
Staybridge Suites NW Aparthotel San Antonio
Staybridge Suites NW San Antonio
Staybridge Suites San Antonio NW
Staybridge Suites San Antonio NW Aparthotel
Staybridge Suites San Antonio Nw-Colonnade Hotel San Antonio
Sonesta ES Suites San Antonio Northwest - Medical Center Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 490 out of 1000 reviews
10 - Excellent
490
Rating 8 - Good. 241 out of 1000 reviews
8 - Good
241
Rating 6 - Okay. 118 out of 1000 reviews
6 - Okay
118
Rating 4 - Poor. 70 out of 1000 reviews
4 - Poor
70
Rating 2 - Terrible. 81 out of 1000 reviews
2 - Terrible
81
8.0/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Yale
Business traveller
4 May 2025
It was ok. Service was lacking and not friendly (except for one guy). Needed bedding for sofa couch, phones don’t work to call front desk. So we go down and all they do is hand us a bunch of things. Next day asked for fresh towels before we left for the day. Came back and still nothing. Halls smelled like pot. Told front desk and all I got was “oh well”.
I liked that it has a full fridge with a stove top. Really spacious room with a comfortable bed.
victor
Stayed 1 night in Apr 2025
2/10 Terrible
Ruby
27 Apr 2025
Disliked: Staff & service
We found out till after that they confused my brothers and my room. My room key kept giving issues and they double charged my card. I paid when i got to the hotel and was told i was good and saw the charge on my card app. Then when checking out another person told me my "card did not register correctly last time" so they made me pay again. My card now has a double charge and the receptionist said i "should get the first charge back but if they dont i have to call back to get my refund". The inconvenience of the whole situation on my funds during a trip has left me only giving 1 star.
Ruby
Stayed 2 nights in Apr 2025
8/10 Good
Amanda
Travelled with family
26 Apr 2025
Liked: Cleanliness, staff & service, room comfort
Overall good but there was malfunctioning fridge inside the room and a few spots in the room were still dirty. Service members were friendly.
I came into Texas from GA with my 2 dogs and booked last minute, so the stay was comfortable and decent for a dog friendly hotel, staff was very friendly as well. Beds were comfy
My room was outdated and upon arrival when checking in I wasn’t informed that I had to pay a $100 deposit. That wasn’t disclose when I booked my room with Expedia. I feel that it should have been stated it should’ve been in writing, but nevertheless, I paid it. I was told that I would get it back when I checked out my bed was very hard. My room was very cold and to top it out. The icemaker did not work. The toilet was the size to accommodate a toddler or a midget.
For starters, there were two roaches in my unit. One crawled all on my clothes.
I was in town for the Final Four and needed a comfortable place to lay my head down after a long day of work. The Sonesta served that purpose, but outside of that I wouldn't recommend staying here. I spent five nights here, and no one came to clean my room despite multiple requests. My key card stopped working five times for some reason too. It didn't even work the first time they gave it to me.
The room was decently clean, and the mini-kitchen was nice. Those are pretty much the only redeeming factors.
The staff was friendly enough but the hotel is heavily dated. Everything is old from the carpet to ceiling. The plumbing in my room was broken, the sink took forever to drain. TVs are old and there is a serious delay after clicking options with the remote. Overall, it’s a good choice if you just need a place to lay down.
I love to stay at sonesta e s whenever I travel. This weekend is the second time I have stayed at the San. Antonio location and i can honestly say that I have finally found my hom away from home. my place.finally found