Sonesta ES Suites San Antonio Northwest - Medical Center

3.0 star property

Photo gallery for Sonesta ES Suites San Antonio Northwest - Medical Center

Exterior
Individually decorated, individually furnished, desk, laptop workspace
Fridge, microwave, dishwasher, coffee/tea maker
Lobby
Outdoor pool

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • 24/7 front desk

Explore the area

Map
4320 Spectrum One, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪19 min walk‬
  • South Texas Medical Center
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (One Bedroom)

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed with Sofa bed (One Bedroom)

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

Studio Suite, 1 Queen Bed (Studio)

8.4 out of 10
Very good
(62 reviews)
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

San Antonio

With a stay at Sonesta ES Suites San Antonio Northwest - Medical Center in San Antonio (Vance Jackson), you'll be a 3-minute drive from USAA Corporate Office Headquarters and 6 minutes from University of Texas at San Antonio. .This hotel is 6.7 mi (10.9 km) from Six Flags Fiesta Texas and 10.7 mi (17.2 km) from River Walk.

What's nearby

  • USAA Corporate Office Headquarters - 19 min walk - 1.6 km
  • South Texas Medical Center - 4 min drive - 4.5 km
  • University of Texas Health and Science Center at San Antonio - 5 min drive - 5.3 km
  • The Shops of La Cantera - 7 min drive - 9.8 km
  • Six Flags Fiesta Texas - 8 min drive - 10.5 km

Getting around

  • San Antonio Station - 19 min drive
  • San Antonio International Airport (SAT) - 16 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Mama Margies Mexican Restaurant - ‬14 min walk
  • ‪Asian Star - ‬16 min walk
  • ‪Pappasito's Cantina - ‬9 min walk
  • ‪Bill Miller - ‬18 min walk

About this property

Sonesta ES Suites San Antonio Northwest - Medical Center

Hotel in San Antonio with free breakfast and a 24-hour fitness center
Sonesta ES Suites San Antonio Northwest - Medical Center offers 118 air-conditioned accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens or kitchenettes with refrigerators, microwaves, and dishwashers. Bathrooms include shower/tub combinations.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 individually decorated guestrooms, featuring kitchens with refrigerators and microwaves. Kitchenettes are outfitted with dishwashers. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and barbecue grills.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from July 31 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites NW
Staybridge Suites NW Aparthotel
Staybridge Suites NW Aparthotel San Antonio
Staybridge Suites NW San Antonio
Staybridge Suites San Antonio NW
Staybridge Suites San Antonio NW Aparthotel
Staybridge Suites San Antonio Nw-Colonnade Hotel San Antonio

Sonesta ES Suites San Antonio Northwest - Medical Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 490 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 81 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Yale

Business traveller
It was ok. Service was lacking and not friendly (except for one guy). Needed bedding for sofa couch, phones don’t work to call front desk. So we go down and all they do is hand us a bunch of things. Next day asked for fresh towels before we left for the day. Came back and still nothing. Halls smelled like pot. Told front desk and all I got was “oh well”.
Stayed 2 nights in May 2025

10/10 Excellent

Liza

Stayed 1 night in May 2025

8/10 Good

Martha

Liked: Staff & service, property conditions & facilities
Ok everything
Stayed 1 night in May 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Beds were clean, rooms and furniture need updating. Noisy guests in unit above- I had to call front desk to deal with them. Basic breakfast
Stayed 4 nights in Apr 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

ISHA

Stayed 1 night in Jan 2025

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it has a full fridge with a stove top. Really spacious room with a comfortable bed.
Stayed 1 night in Apr 2025

2/10 Terrible

Ruby

Disliked: Staff & service
We found out till after that they confused my brothers and my room. My room key kept giving issues and they double charged my card. I paid when i got to the hotel and was told i was good and saw the charge on my card app. Then when checking out another person told me my "card did not register correctly last time" so they made me pay again. My card now has a double charge and the receptionist said i "should get the first charge back but if they dont i have to call back to get my refund". The inconvenience of the whole situation on my funds during a trip has left me only giving 1 star.
Stayed 2 nights in Apr 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overall good but there was malfunctioning fridge inside the room and a few spots in the room were still dirty. Service members were friendly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kristen, Atlanta

Travelled with pets
Liked: Staff & service, property conditions & facilities
I came into Texas from GA with my 2 dogs and booked last minute, so the stay was comfortable and decent for a dog friendly hotel, staff was very friendly as well. Beds were comfy
Stayed 1 night in Feb 2025

4/10 Poor

Pamela

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean. 2 rooms in the suite are plus! Bed not too comfortable. Pillows fair to midland.
Stayed 5 nights in Apr 2025

2/10 Terrible

Martha, Dallas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room was outdated and upon arrival when checking in I wasn’t informed that I had to pay a $100 deposit. That wasn’t disclose when I booked my room with Expedia. I feel that it should have been stated it should’ve been in writing, but nevertheless, I paid it. I was told that I would get it back when I checked out my bed was very hard. My room was very cold and to top it out. The icemaker did not work. The toilet was the size to accommodate a toddler or a midget.
Stayed 1 night in Apr 2025

10/10 Excellent

fabian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
great area, but the beds were not comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Dorian

Travelled with family, Business traveller
Disliked: Cleanliness
For starters, there were two roaches in my unit. One crawled all on my clothes. I was in town for the Final Four and needed a comfortable place to lay my head down after a long day of work. The Sonesta served that purpose, but outside of that I wouldn't recommend staying here. I spent five nights here, and no one came to clean my room despite multiple requests. My key card stopped working five times for some reason too. It didn't even work the first time they gave it to me. The room was decently clean, and the mini-kitchen was nice. Those are pretty much the only redeeming factors.
Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Outdated Hotel

The staff was friendly enough but the hotel is heavily dated. Everything is old from the carpet to ceiling. The plumbing in my room was broken, the sink took forever to drain. TVs are old and there is a serious delay after clicking options with the remote. Overall, it’s a good choice if you just need a place to lay down.
Stayed 4 nights in Apr 2025

10/10 Excellent

isabel

Liked: Cleanliness, staff & service, property conditions & facilities
I love to stay at sonesta e s whenever I travel. This weekend is the second time I have stayed at the San. Antonio location and i can honestly say that I have finally found my hom away from home. my place.finally found
Stayed 3 nights in Apr 2025

10/10 Excellent

Araceli, Sarasota

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, very clean ruins
Stayed 1 night in Mar 2025

8/10 Good

Chad

Stayed 15 nights in Mar 2025

10/10 Excellent

Carley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quality!

I love this hotel! I stay there regularly and have never been disappointed!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Easy drive to downtown
Stayed 4 nights in Apr 2025

6/10 Okay

Jerry

Liked: Cleanliness
Disliked: Property conditions & facilities
Key reader didn’t work well. Maintenance unwilling to fix it because “it’s going to be replaced soon anyway”
Stayed 6 nights in Apr 2025

6/10 Okay

Tracie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025