Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Pets allowed in specific rooms only
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Smoke detector
LGBTQIA friendly
Pets cannot be left unattended
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Humane animal treatment
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy