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Hotel Rey Carlos

3.0 star property

Photo gallery for Hotel Rey Carlos

Outdoor pool, pool loungers
Daily buffet breakfast for a fee
Superior Room Renewed
Lobby
In-room safe, desk, blackout curtains, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View map
Avenida Tirajana, 14, San Bartolomé de Tirajana, 35110
  • Place, CITA Shopping Center
    ‪1 min walk‬
  • Place, Yumbo Shopping Center
    ‪8 min walk‬
  • Place, Maspalomas Dunes
    ‪10 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪31 min drive‬

Room options

View all photos for Double Room

In-room safe, desk, blackout curtains, free WiFi

Double Room

7.2 out of 10
Good
(36 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room Renewed

In-room safe, desk, blackout curtains, free WiFi

Superior Room Renewed

7.2 out of 10
Good
(30 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

In-room safe, desk, blackout curtains, free WiFi

Single Room

  • 47 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room

In-room safe, desk, blackout curtains, free WiFi

Standard Triple Room

  • 47 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Triple Room

In-room safe, desk, blackout curtains, free WiFi

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 3
  • 3 Single Beds

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About the area

San Bartolomé de Tirajana

Located in San Bartolomé de Tirajana (Playa del Ingles), Hotel Rey Carlos is within a 15-minute walk of Maspalomas Dunes and English Beach. .This hotel is 0.7 mi (1.2 km) from Yumbo Shopping Center and 16.7 mi (26.9 km) from Mogan Port.

What's nearby

  • CITA Shopping Center - 1 min walk - 0.1 km
  • Paseo Costa Canaria - 3 min walk - 0.3 km
  • Yumbo Shopping Center - 8 min walk - 0.8 km
  • Maspalomas Dunes - 10 min walk - 0.9 km
  • English Beach - 12 min walk - 1.0 km

Getting around

  • Gran Canaria Airport (LPA) - 29 min drive

Restaurants

  • ‪Café Wien - ‬6 min walk
  • ‪Maná 264 - ‬2 min walk
  • ‪Que Pasa Tío? - ‬2 min walk
  • ‪Cafe Munchen - ‬1 min walk
  • ‪La Perla Negra - ‬2 min walk

About this property

Hotel Rey Carlos

Hotel Rey Carlos offers 142 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 142 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, a hair salon, and tour/ticket assistance.
Enjoy a meal at Rey Carlos or snacks in the hotel's coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Rey Carlos - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rey Carlos

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 5 and November 17.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Rey Carlos
Hotel Rey Carlos San Bartolome de Tirajana
Rey Carlos Hotel
Rey Carlos San Bartolome de Tirajana
Rey Carlos Bartolome Tirajana
Hotel Rey Carlos Hotel
Hotel Rey Carlos San Bartolomé de Tirajana
Hotel Rey Carlos Hotel San Bartolomé de Tirajana

Hotel Rey Carlos Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 104 out of 473 reviews
Rating 8 - Good. 157 out of 473 reviews
Rating 6 - Okay. 110 out of 473 reviews
Rating 4 - Poor. 58 out of 473 reviews
Rating 2 - Terrible. 44 out of 473 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Lars-Ake

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The room was not even near the standard of the pictures that were shown in the app when you click on the specific room type and the images are shown for that specific type of room and they play a big part in the facts you base your decision on which room type you are booking. So I would suggest that you make sure that you are matching the correct images with the correct hotel room in your app. I was very disappointed and would not have made a booking for a room of this state or run down type
Stayed 2 nights in Jan 2026

10/10 Excellent

Barrie

Stayed 7 nights in Jan 2026

8/10 Good

Alexander

Stayed 8 nights in Jan 2026

10/10 Excellent

Stewart Graham

Stayed 2 nights in Jan 2026

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay had breakfast included, i find the earlier you go for breakfast, the better, only on 1 occasion we made it early and there was veriety and it was warm/hot. The hotel itself amd staff were clean and plesant. There was a terrible smell of sewage in the lift always and in our bathroom for a couple days. The pool is large and everything you need is within walking distance. I did not see any children at the time of our stay. I would stay again
Stayed 4 nights in Jan 2026

8/10 Good

Barry

Stayed 1 night in Jan 2026

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel is very dated. Broken window in room. Glass still on floor. Sachets of shower gel not enough. Noisy neighbours. Breakfast very limited. Refurbished room not very modern.
Stayed 6 nights in Dec 2025

8/10 Good

Awais

Liked: Cleanliness, staff & service, amenities
It was lovely apartment and it easy access to the beach and I will definitely come back again in future.
Stayed 5 nights in Dec 2025

4/10 Poor

Vianney

Disliked: Amenities
Very basic and old hotel for high price
Stayed 2 nights in Dec 2025

8/10 Good

tsetsa

Liked: Cleanliness, amenities, property conditions & facilities
Was a noisy night time
Stayed 3 nights in Nov 2025

10/10 Excellent

Rade, Novi Sad

Stayed 1 night in Nov 2025

2/10 Terrible

Pedro

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I have probably stayed at. Manuel the receptionist is rude and most non- attentive I’ve ever experienced . Check in slowest on earth. Asked for a second key as we were 2 friends sharing a room, not possible and not their problem … Asked for a second bath towel one of the days as the cleaners one left one, it was like asking for a leg or an arm. Last day Was told that last could have a shower as our room was not available for late check out . When asked Was handed in a towel to go and shower nowhere cos nowhere was available.. errmm and with the attitude “not my problem”. Awful awful service. Shower Water flow between cold and mega hot, difficult to shower; bathroom door didn’t close properly and the facilities haven’t had an update since it open properly in the 70’s. Stay away!
Stayed 3 nights in Nov 2025

4/10 Poor

Christopher, Welwyn Garden City

Disliked: Amenities, property conditions & facilities
Extremely dated, very uncomfortable beds, ceiling fan made a grinding noise, air con didn’t work, the room was noisy as it’s right next to Cita centre, and very inconsistent wifi. But worse was the shower, which varied between scorching and freezing in an exact regular pattern, so I had to time the window of a second or two when it was usable, and dance in and out of the water flow. And at check in, they made me produce some form of receipt which showed both name and the hotel; this doesn’t happen at any other hotel, why here? I’d not recommend this place to anyone
Stayed 3 nights in Oct 2025

2/10 Terrible

Eliran

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not recommend! They cancelled my reservation so they can charge me more and give a different room from what i book in advance. The ine i got was old furniture, and pretty creepy. Staff was horrible. Was out in 3 days instead of 13.
Stayed 10 nights in Oct 2025

8/10 Good

Charlotte

Travelled with partner
Liked: Cleanliness, amenities
Nice stay, rooms need updating
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Stayed 5 nights in Oct 2025

10/10 Excellent

Gholamreza

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location to everything and very worth for money ..
Stayed 2 nights in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth the money

Cleaned everyday in a good location easy to check in
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay

Was a nice stay missed Pepe who was on holiday.Joelle was very nice on reception as he always helps me to get on WiFi.But one receptionist never looked happy others very good.I always stay at this hotel when in Gran Canaria one person won't put me off staying there again and again.
Stayed 4 nights in Sep 2025

6/10 Okay

Chris

Solo

Need new mattresses
Stayed 2 nights in Jul 2025

8/10 Good

David

Liked: Amenities
Very hospitable staff who go the extra mile - had an issue with aircon and a maintenance guy came over as soon as possible. They then provided me with a temporary unit as the system took a while to regulate the room temp. Breakfast was very impressive too and my request for a quiet room was granted. I like superior rooms as it was more like an apartment so could cook there too if I wanted to and the hotel was very centrally located. Please thank your lovely staff
Stayed 7 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort

Pretty standard

Been a few times so nothing new. Was pleasant. Does the job. Will prob be back
Stayed 3 nights in Jun 2025

10/10 Excellent

Marina-Monica

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The best hotel!
Stayed 9 nights in May 2025

8/10 Good

Samuel

Stayed 4 nights in Apr 2025