2/10 Terrible
Gabriel
2 Feb 2025
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Loma Linda petty inn
I stayed at this inn about 3 years ago and liked its quaint and quiet atmosphere. I think they must have changed ownership cause this second stay was the last. I booked a room for one night. As a rule I always bring my own towels to motels and this time was no different. I also bring my own down comforter. I never mind paying the allotted deposits because I know I’m super clean. So upon check out I was told that they were keeping $50 of my deposit because I had stained 3 towels and a flat sheet. Now in my eyes something can’t be considered a stain unless it doesn’t wash out but the front desk person insisted the towels were stained and ruined even before they had even washed them. I only used their towels to dry my hands and dry my face. I used my own bath towels. They also said I stained a sheet with my but I don’t wear makeup on my legs so I don’t understand their rational. I offered to buy replacement towels and a flat sheet but they insisted that the sheets and towels they use are of such hi quality that I couldn’t afford to replace them. If there such high quality then how is $50 gonna replace what they say I ruined. I’ve never had a hotel tell me I ruined the towels and sheets ever. It was an insult and I’ll never stay here again.
Gabriel
Stayed 1 night in Jan 2025