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Hotel Palace Inn SCLC

3.0 star property

Photo gallery for Hotel Palace Inn SCLC

Lobby sitting area
Standard Double Room, 2 Double Beds
Lobby lounge
Bicycling
Daily continental breakfast (MXN 100 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View map
Francisco Leon No 9, Barrio Santa Lucia, San Cristóbal de las Casas, CHIS, 29250
  • Place, San Cristóbal de las Casas Cathedral
    ‪5 min walk‬
  • Place, Plaza 31 de Marzo
    ‪5 min walk‬
  • Place, Mesoamerican Museum of Jade
    ‪6 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪121 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

San Cristóbal de las Casas

A stay at Hotel Palace Inn SCLC places you in the heart of San Cristóbal de las Casas, within a 5-minute walk of Foro Cultural Kinoki and Santo Domingo Handicraft Market. .This hotel is 0.3 mi (0.6 km) from Church of San Nicolás and 0.4 mi (0.6 km) from San Cristóbal de las Casas Cathedral.

What's nearby

  • Foro Cultural Kinoki - 3 min walk - 0.3 km
  • Santo Domingo Handicraft Market - 3 min walk - 0.3 km
  • San Cristóbal de las Casas Cathedral - 5 min walk - 0.5 km
  • Plaza 31 de Marzo - 5 min walk - 0.5 km
  • Mesoamerican Museum of Jade - 6 min walk - 0.6 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 75 min drive

Restaurants

  • ‪Hamburguezas De San Francisco - ‬3 min walk
  • ‪Tierra y Cielo - ‬2 min walk
  • ‪El Tacoleto - ‬3 min walk
  • ‪Xocol-Na - ‬1 min walk
  • ‪Cacao Nativa - ‬3 min walk

About this property

Hotel Palace Inn SCLC

Hotel in San Cristóbal de las Casas with free parking
Hotel Palace Inn SCLC offers 30 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.
Make yourself at home in one of the 30 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include tour/ticket assistance and a vending machine.
Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MXN 100 for adults and MXN 100 for children
  • A bar/lounge

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 100 for adults and MXN 100 for children
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Parking height restrictions apply

Property is also known as

Palace SCLC Hotel Brewery San Cristobal de las Casas
Palace SCLC Hotel Brewery
Palace SCLC Brewery San Cristobal de las Casas
Palace SCLC Brewery
Palace SCLC Hotel & Brewery San Cristobal De Las Casas
Palace SCLC Hotel Brewery
Hotel Palace Inn SCLC Hotel
Hotel Palace Inn SCLC San Cristóbal de las Casas
Hotel Palace Inn SCLC Hotel San Cristóbal de las Casas

Hotel Palace Inn SCLC Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 251 out of 402 reviews
Rating 8 - Good. 113 out of 402 reviews
Rating 6 - Okay. 25 out of 402 reviews
Rating 4 - Poor. 8 out of 402 reviews
Rating 2 - Terrible. 5 out of 402 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

brenda, WEST VALLEY CITY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal fue muy amable .las instalaciones estaban muy limpias.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place

Would go here again. Nice little hotel in a good location. Price was decent.
Stayed 1 night in Dec 2024

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Out of the staff Víctor was the only friendly and helpful one. We enjoyed our stay and will stay here again when we return to San Cristabel de las Casas.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ulises

Stayed 1 night in Jun 2023

10/10 Excellent

Lorenzo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant experience
Stayed 1 night in May 2023

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Pierre

Stayed 1 night in Mar 2023

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, comfortable and relaxing stay
Stayed 3 nights in Jan 2023

10/10 Excellent

Rodrigo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Great hotel with friendly staff. Excellent location close to main tourist attractions. Highly recommended.
Stayed 1 night in Jan 2023

10/10 Excellent

Jaime

Stayed 1 night in Dec 2022

8/10 Good

jose, houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Aug 2022

6/10 Okay

Beatriz

Travelled with family
Friendly customer service.
Stayed 1 night in May 2022

8/10 Good

Shahram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. Room’s furnitures and doors are all solid natural wood with clear coat, staff are friendly and helpful, close to everything, restaurants and shops all around. What’s lacking is a closet in the room, so you can’t really unpack.
Stayed 5 nights in Jan 2022

8/10 Good

Yvan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small but convenient stay
Stayed 3 nights in Nov 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

No recomiendo tanto

El hotel está en muy buen lugar. No hay desayuno, internet muy mal.
Stayed 1 night in Jul 2021

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
If you need reliable wifi from your room I do not recommend this hotel. Other than that it was great! Walking distance from everything you need.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
The good things were that the rooms were clean and has a good location. The bad things: the beds were hard as rock, pillows were uncomfortable, no air conditioning, really noisy, the hot water would run out right away, so most times we had to shower with cold water. The WiFi doesn’t work, once your get into the hotel is like a dead zone for cell phone service, the only way to get WiFi is in the lobby. The free breakfast sucks, and even if you are willing to pay for breakfast they refuse to cook it for you, since the hotel technically doesn’t have a restaurant. The staff doesn’t help with anything, no help with luggage, no concerns about the bad WiFi or the issues with the hot water. I have no idea why this place has high reviews, it’s misleading. We ended up leaving two days before even when we had already paid four days by Expedia. We tried to get a refund for the 2 nights we weren’t going to be there and they refused. Overall it’s just a really sucky hotel, feels more like a hostal.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice modern hotel in a good location in San Cristobal. However the room that we got was very cold, there was no heating other than extra blankets. Also the wifi was average and only seemed strong in the common areas.
Stayed 3 nights in Jan 2019

10/10 Excellent

TROY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort means paying a little more

Centrally located and there are a few fine dinning Mexican restaurants within walking distance
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

This hotel is brand, spanking new. Their restaurant and brewery were outstanding. It was safe, modern, and the staff couldn't have been friendlier. The location is so convenient to all the San Cristobal activities. I was sad to have to leave, but I'd definitely want to go back!
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Good place to stay despite some deficiencies.

There was only a hanger for the shower´s towels. No heating. No hairdryer. Internet was intermittent and slow.
Stayed 4 nights in Jul 2017

8/10 Good

Elia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is new, but it smelled humidity a lot. The staff is really kind and helpful.
Stayed 1 night in Jul 2017